Reviews

06/05/2018

Martha

5 out of 5 stars
After moving a load of furniture for my daughter, with just the two of us, I decided what I needed was 2 men and a truck, so I looked under Knoxville movers, and they were listed as the second one. I sent a request for a quote to the first 2 names I saw and within 30 minutes, I had heard from 2 Men and a Truck, and they were fast and professional and very helpful. The two guys that showed up were ultra respectful and helpful and efficient. Got us packed, moved, and unloaded in 2 hours. I was very impressed with both of them, and would use them again without hesitation.
Response
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<div>Martha, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I&#39;m sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
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06/05/2018

Peggy

5 out of 5 stars
The 2 guys Brad and Chris did a remarkably smooth and effective job.
Response
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<div>Thanks, Peggy! The team here at TWO MEN AND A TRUCK&reg; is thrilled to hear such good feedback about our professional, timely and mannerly movers, Brad and Chris. We&rsquo;re proud to have the best movers here in Knoxville. We let them know how appreciated they were at our morning meeting!</div>
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06/05/2018

Bryan

5 out of 5 stars
Other than having scheduled the move for Friday, then cancelling and rescheduled for Saturday, the service met our expectations. I have used this company in the past for larger jobs with great results. While the delay was a bit frustrating, the crew was excellent to work with, and did a great job in a timely manner.
Response
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<div>Hello Bryan, thank you for bringing this to our attention. We are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at (865) 330-0003.</div>
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06/05/2018

Neil

5 out of 5 stars
Taylor and JT were excellent! They were polite, professional, had great attitudes, and were constantly working. They were motivated and kept a professional positive attitude the entire move. They work strongly as a team and I could tell they knew what they were doing. Two men and a truck should pay them the top rate for movers because they were better than most any white glove delivery team who has delivered the new furniture we have purchased for our new home. Those guys were top knotch and I could tell they really cared about what they were doing and cared about making our move go smoothly. I highly recommend them!
Response
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<div>Thanks for your 5-star review, Neil. We&#39;re happy to hear what a wonderful job our movers Taylor and JT did. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!</div>
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06/04/2018

Jeff

5 out of 5 stars
Your team helped us move without any troubles. The two movers were respectful of our furniture and belongings. They did a great job.
Response
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<div>Hi Jeff, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that our movers were able to help respectfully move your furniture and belongings. Thank you for making us your #1 Knoxville Mover!</div>
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06/02/2018

James

5 out of 5 stars
The guys worked very hard and were careful. The trucks could not hold all the household goods even though we had sold two couches, moose racks, and other goods as committed when we were given an estimate for moving everything else. I had to haul three large pickup truck loads to another storage facility because there was overflow loading the trucks and also overflow at the storage facility.The team arrived around 10 PM and did not finish the job of loading the packed goods and placing in storage until well after midnight even though I had completed packing over 50% of the household goods myself. (I did not arrive back home until after 1:00 AM). When we move from storage to our home I would like the same crew and would prefer to pay by the hour and for the truck time.
Response
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<div>Hi James, we are sorry for your frustration and would love to talk with you about your move and evaluate what could have happened to make your move longer than expected. Please give us a call at (865) 330-0003 to discuss. We look forward to speaking with you; have a great day!</div>
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06/02/2018

Taeri

5 out of 5 stars
The girl answeringthe phone covered everything perfectly.
The 2 young men that moved us did a superb job. I would highly recommend them. They went above and beyond ..to move our things as fast and safe as possible. They deserve raise for being such good, courteous, movers and keeping my elderly mother feeling safe.
Fantastic job.
Already recommending you to friends .
BUT...YOU GOT MY NAME ALL WRONG.
Its Theri Conley
Response
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<div>Hi Theri, I am sorry to hear that your name was misspelled. Your name has been edited in our system to Theri! All of our movers and office staff go through extensive training to ensure they are able to complete the job professionally and safely.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Karen

5 out of 5 stars
The men that moved us were professional, timely, mannerly...and just overall do a phenomenal job! I will recommend them and use them again!!!
Response
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<div>Thanks, Karen! The team here at TWO MEN AND A TRUCK&reg; is thrilled to hear such good feedback about our professional, timely and mannerly movers, we&rsquo;re proud to have the best movers here in Knoxville. We let them know how appreciated they were at our morning meeting!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Jim

5 out of 5 stars
Guys arrived on time and very efficient working together.
Response
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<div>Thank you, Jim! At TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers know what a wonderful and efficient job they did for you at tomorrow&#39;s team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Kathy

5 out of 5 stars
The easiest move ever! I can't say enough about the team of movers who helped me move. They were fun, friendly, hardworking, and helpful. More importantly, they were professional, courteous, and worked until the job was done to my satisfaction. Being a single lady, of a certain age, there were things that were difficult for me to do to be prepared for the move. They quite willingly did whatever it took to do a good job. As they left, a couple of them even offered to come back on their own time if I needed additional help placing furniture or putting things in the attic. Simply put, they were just nice young men who did an exemplary job.
Response
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<div>Kathy, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our team knows how stressful moving can be. We pride ourselves on ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient and caring movers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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