Reviews

07/08/2018

Rick

5 out of 5 stars
Anthony and “Double A’ were fabulous. Professional, took care of furniture, understood the mission, did the job. Special shout out to Joy in the customer office who solved our problem of being rescheduled by ‘operations’ because they didn’t want to move us in the afternoon. Except our salvage warehouse didn’t open ‘til noon, which I clearly explained when booking. Two other CS operators were not helpful, but Joy managed to get us back on track. [We had a suite of new furniture coming next day to replace the ‘empty’ bedroom, and a tenant expecting a bed in the new apartment - both would have failed if Joy had not come to the rescue.] So, in spite of some stress thanks to late ‘operations’ change, everything got done - timely, efficiently, and well. I will use Two Men again.
Response
<div class="bv-review-response-container">
<div>Thank you, Rick, at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Anthony and &ldquo;Double A&rsquo; know what a wonderful job they did moving your belongings at today&#39;s team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/08/2018

Randall

5 out of 5 stars
Perry and Antoion were so respectful, curteous and extremely professional! These two bright young men are wonderful to work with and we highly recommend that these two hard working team receive a great pay raise as they are an important asset to their company. Thank You so very much and should we ever need their team again we would not hesitate to utilize their service at all. Sincerely Randall and Rosalie Neal. Knoxville TN
Response
<div class="bv-review-response-container">
<div>Hello Randall, we are glad to hear your move went well. Perry and Antoion are always happy to help. Our movers always treat our customers like family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/08/2018

Kathy

5 out of 5 stars
Please commend my team. They were outstanding ! Franklin, Brad W and Mike P had a great attitude in 90 degree weather and were quick and professional. I will encourage anyone needing movers to use your company. Thank you again for making a stressful move much less stressful.
Response
<div class="bv-review-response-container">
<div>Hello Kathy, we hope you are enjoying your new place! Thanks for leaving us a review, it&#39;s always great to hear what a great job our professional and efficient movers Franklin, Brad W and Mike P do. We strive to be the best moving company here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/05/2018

Yvonne

5 out of 5 stars
Very positive experience. Would most definitely recommend. Aaron & Farr ( who moved me) were on time, very friendly & yet still efficient. They made moving easy. Kudos on your customer service
Response
<div class="bv-review-response-container">
<div>Thank you, Yvonne, at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Aaron and Farr know what a wonderful job they did moving your belongings at today&#39;s team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/05/2018

Tracy

5 out of 5 stars
I moved from Sweetwater, Tn to Dothan, Al and my movers , Grant and Shawn were very professional, courteous and respectful. It was 2 very hot days and they worked very hard and never complained of the heat or the long drive thru several thunderstorms. I would definitely use your company again especially if I can get 2 movers like those 2 young men. They made my move a very pleasant experience and I thank them for that. The only thing I did not get was an e-mail to begin with explaining everything up front, but that was not their fault.
Response
<div class="bv-review-response-container">
<div>Tracy, we are so happy to hear that you had a wonderful experience with our movers Dothan, Al, Grant and Shawn. I apologize you didn&#39;t recieve our follow-up email! Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your positive feedback on our affordable prices, accurate quotes and professional moving services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/05/2018

Susan

5 out of 5 stars
As usual, the movers were cheerful & efficient . Could not ask for better!! We’ve used your company five other times both for moving an apartment & heavy exercise equipment. I would not use anyone else!!!! Thank you!!!
Response
<div class="bv-review-response-container">
<div>Susan, we are so happy to hear that you had a wonderful experience with our company moving FIVE times. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/04/2018

Kelly

2 out of 5 stars
I was very disappointed with my experience in with TM&AT in Knoxville. The moving team was not in appropriate apparel (one was wearing sandals), and they dropped multiple boxes and items causing irreversible damage.
07/04/2018

Melanie

5 out of 5 stars
The guys were prompt and very helpful very nice to deal with . Thank you so much for taking care of our needs..
Response
<div class="bv-review-response-container">
<div>Hello Melanie, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK&reg; is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/02/2018

Michael

5 out of 5 stars
The move went great very happy with moving company
Response
<div class="bv-review-response-container">
<div>Michael, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/01/2018

GG

5 out of 5 stars
I think Lawrence and Julio did a great job with all of my household belongings here in Madisonville Tennessee.
Response
<div class="bv-review-response-container">
<div>Thank you GG, at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Lawrence and Julio know what a wonderful job they did moving your belongings at tomorrow&#39;s team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->