Reviews
Albert and Kathy
You were punctual, and got the job done quickly and accurately. The two guys that came here were very accommodating and careful with our belongings.
Response
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<div>Hello Albert and Kathy, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
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<div>Hello Albert and Kathy, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherri
Everything was timely .... Friendly and price as stated.... Only problem we had was the refrigerator.... When they brought it into our home in NC they scuffed/marred the front of the stainless steel door and broke off the screen door arm and pulled the facing board off....
Trisha
I wish there was a rating higher than excellent because my movers were exceptional. Exception it was 90° But never deterred them from doing a professional job. They treated my positions with care and went over and beyond when putting them into my storage units Like a Chinese jigsaw puzzle. Thank you
Response
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<div>We hope you are enjoying your new home, Trisha! Thanks for leaving us a review, it's always great to hear what a great job our movers do. We will let them know how impressed you were with their work.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We hope you are enjoying your new home, Trisha! Thanks for leaving us a review, it's always great to hear what a great job our movers do. We will let them know how impressed you were with their work.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julia
I had an amazing experience with Two Men and a Truck! They were very nice and professional. They were very careful with our furniture. Overall, excellent job! Would highly recommend them.
Response
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<div>Thanks for your 5-star review, Julia. We're happy to hear what a wonderful job our movers did working with your budget. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review, Julia. We're happy to hear what a wonderful job our movers did working with your budget. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Desirae
My two movers were wonderful! I moved from Knoxville to North Carolina, and they took such great care of my items, were great movers despite humid NC weather. Will definitely use you all again!
Response
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<div>Thanks for your 5-star review, Desirae. We're happy to hear what a wonderful job our movers did moving you from Knoxville to North Carolina. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review, Desirae. We're happy to hear what a wonderful job our movers did moving you from Knoxville to North Carolina. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rima
The movers scrarched the walls of my new house and almost broke the wall. One of them was sweating and dripping sweat all over the floor and matresses which was nasty. They both smelled horrible. And if I had an option I wasnt going to let them touch my furniture.
Response
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<div>Rima, our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations. We are truly sorry your walls were scratched during your recent move with us. After reviewing our records, we have taken the appropriate next steps toward resolving this issue. Please call our office at (865) 330-0003 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rima, our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations. We are truly sorry your walls were scratched during your recent move with us. After reviewing our records, we have taken the appropriate next steps toward resolving this issue. Please call our office at (865) 330-0003 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I was not present for the move, but my husband was very pleased with everything that your movers did. My piece of furniture was a family heirloom and it was moved without a scratch and was placed exactly where we needed it to be placed.
Response
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<div>Hi Karen, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that the movers were able to help move your family heirloom furniture into the house without a scratch. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Karen, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that the movers were able to help move your family heirloom furniture into the house without a scratch. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janice
The guys did excellent job, very courteous. On time and stayed steady at work
Response
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<div>Hello Janice, we are glad to hear your move went well. Our movers are always happy to help. Our movers always treat our customers like family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Janice, we are glad to hear your move went well. Our movers are always happy to help. Our movers always treat our customers like family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christine
My movers, Aaron, Farr, and Jerry were EXCELLENT! Very courteous, professional and careful with my furniture. I had brand new, HEAVY, large furniture that these men had to carry up 60 steps in the heat AND rain and they were actually very funny through the whole process. They had me laughing during a stressful time. I actually had another moving company refuse to move me because of size of furniture, the steps, and because my furniture was new! Not Two Men and a Truck! Very professional company that I would recommend to everyone. My movers turned a very stressful time into a easier transition. THANK YOU to "my" 3 men and a truck!
Response
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<div>We’re so glad you brought this up, Christine. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Jerry.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so glad you brought this up, Christine. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Jerry.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
I picked you because your sales staff made me feel you would be the most professional and cost-effective for moving our piano. However, the crew spent a lot of time figuring out what to do and how to do it. Subsequently, our cost for the move was quite a bit over your team's highest estimate. For the remainder of our move, I'll be using a lower cost local mover.
Response
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<div>Hi John. We understand your frustration. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Please give us a call at (865) 330-0003 so we can go over your bill and discuss in more detail the factors that led to your increased final bill. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi John. We understand your frustration. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Please give us a call at (865) 330-0003 so we can go over your bill and discuss in more detail the factors that led to your increased final bill. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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