Reviews
Krista
Our moving team did an outstanding job! They were very professional and great to work with! Highly recommend them. Thank you!
Response
Thank you, Krista, at TWO MEN AND A TRUCK we strive to exceed our customers' expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers know what a wonderful job they did moving your belongings in that heat at today's team meeting.
Jeanne
My movers were fantastic. They represented your company very well!! I can’t remember both of their names but one was Dayton. They both deserve a raise!! Thank you
Response
Hello Jeanne, we are so happy to hear about your pleasant experience with our mover Dayton and his partner! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times. We look forward to moving you later on down the road! Give us a call anytime!
Dan
I was very happy with the service the two very hard workers. It was there second job of the day. The two unloaded my 3 very full storage containers. Some belongings were heavy. They finished on time. The grade of my slope on the side of home is 30%. You know not that bad for Tennessee. Lol. Lot of up and down.
Response
Thanks for your 5-star review, Dan. We're happy to hear what a wonderful job our movers did with their work, care, efficiency, friendly, and fast. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. Looking forward to helping you move again in the future.
Catherine
The two young guys were polite and courteous, and they got my item moved efficiently. This was a rather small job - but they accomplished it within the hour as I had anticipated. It was a move of one antique glass-front cabinet from one Knoxville location to another. The office lady (Elizabeth?) was also very helpful in doing the scheduling. Catherine T.
Response
Hello, Catherine! Thank you for taking the time to leave us a review. We appreciate your feedback - and we'll let our movers and CSR Elizabeth know what a wonderful job they did for you at our morning meeting tomorrow.
Myranda
These guys were FANTASTIC! Had us moved in two hours and were so awesome! Would definitely use again.
Response
Thanks for your 5-star review, Myranda. We're happy to hear what a wonderful job our movers did. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again!
Kim
The men worked extremely hard and steady. Props to them. The did however take a 2 hour lunch which was alarming because they were gone with my stuff and wouldn’t answer the phone and the office never answered and never responded to any of my several messages that I had left. In the end Ithey returned, I didn’t have to pay for the two missing hours, and only one piece of furniture got broken.
Response
Hello Kim, thank you for your feedback. If you would like to resolve a claim please give our office a call at (865) 330-0003.
Angelyn
I chose your company because it was not complicated to get an appointment set up. The ladies answering the phone were wonderful and communicated every step so there were no surprises. On the day of the move Jordan and his work partner-I didn't get his name-did a fantastic job. They were on time and very nice. When we got to the storage unit they were RUNNING in the horrible heat.
Response
We hope you are enjoying your new home, Angelyn! Thanks for leaving us a review. We will let the moversJordan his partner and your CRS know how impressed you were with their work. We are sorry to hear they left a cord you needed and your mattress wasn't place they way you need. That's why final walk-throughs are so important.
Bobbie
This was the best and easiest move I’ve ever had !!! Jordan and his brother were an amazing team. They worked hard and were efficient without being rushed. They worked so hard !!! They make Two Men and a Truck look great !!!!
Response
Hello Bobbie, we are so happy to hear about your pleasant experience with our movers Jordan and his brother! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times. We look forward to moving you later on down the road! Give us a call anytime!
Michael
Guys were punctual, hard-working, and personable. Happy that I made the decision to use your service for this move.
Response
Hello Michael, we strive to exceed our customers expectations and provide top-notch customer service when it comes to a stress free and smooth move. We will let your movers know how happy you were with their help on that last minute move. Our team at TWO MEN AND A TRUCK is always glad to help!
Elayne
Chris, Branden, John, and Mark did an exceptional job of moving my furniture, etc. They were friendly and courteous! Arrived on time and didn’t leave til we were satisfied!
Worked extremely hard in the summer heat! Wrapped items carefully before loading and placed them where we directed, hooked everything up.
The office staff was friendly and communication was excellent throughout the process!
Worked extremely hard in the summer heat! Wrapped items carefully before loading and placed them where we directed, hooked everything up.
The office staff was friendly and communication was excellent throughout the process!
Response
Hello Elayne, thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our movers Chris, Branden, John, and Mark. If there is anything else you need do not hesitate to give us a call. Have a great day!
