Reviews

01/26/2018

Teresa

5 out of 5 stars
My team and office staff were exceptional!! I was in a domestic nightmare and I was so needing to remove my furniture without damage to the owners home. I was very very thankful for the help I received every step of the way!!
Response
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<div>TWO MEN AND A TRUCK believes in Moving People Forward, we are glad that our team was able to help you do just that Teresa! We will let DaShwan, Adam and Morris know how much you appreciated their help and support every step of the way.</div>
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01/25/2018

Patti

5 out of 5 stars
Ricky and his Team Devin and the other Fellow (name started with a D as well, sorry cant remember off the top of my head) was excellent. Very pleasant to work with a well-mannered. Will request them again in the future. Ricky was the glue that held them together. Totally impressed!
Response
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<div>Thank you Patti, at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Our movers always go above and beyond for all our customers! Happy customers like YOU are why we have a 96% referral rate! We will let your movers Ricky, Devin and Dominic know what a wonderful job they did for you and how much appreciated their work ethic at tomorrow&#39;s team meeting.</div>
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01/25/2018

Brenda

5 out of 5 stars
Taylor and the the two other gentlemen that moved us were very friendly and most helpful. They were quick, and careful with our belongings. This is the third time we've used your moving services with no issues. We will definitely recommend your company to our friends.
Response
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<div>Hello Brenda, thank you for being such a valued customer at TWO MEN AND A TRUCK. Hard to believe you&#39;ve moved with us over three times! Our team is so happy we were able to move you again! We strive to exceed our customers&rsquo; expectations and provide top-notch customer service when it comes to a stress free and smooth move. We will let our movers Taylor, Bradley and Lawrence know how happy you were with how friendly, helpful, quick and careful they were helping you move. Our team at TWO MEN AND A TRUCK is always glad to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/25/2018

Allen

5 out of 5 stars
Exceptional service from the young lady that answered the telephone to the men that actually did the moving,Randolph and Adam;they were on time,well organized,and very efficient.Randolph was especially well organized always anticipating situations and thinking two steps ahead;there was no wasted time and no wasted steps.Your company gave us the service we expect but seldom get.Thank you.
Response
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<div>Hello Allen, our customer service representative Joy is one of the best CSRs in the office! I&#39;m glad she was able to help get your move scheduled for you so quickly. Thanks for letting us know how pleased you were with the professionalism and efficiency of our team during your recent move. At TWO MEN AND A TRUCK&reg; our goal is to provide exceptional customer service and we see that Raymond and Adam did just that!</div>
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01/24/2018

Cora

5 out of 5 stars
Movers were efficient and careful, appreciated their good work. Thank you!
Response
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<div>Hi Cora, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that Dominic, Raymond and Adam were able to help move your furniture. Thank you for making us your #1 Knoxville Mover!</div>
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01/23/2018

Shannon

5 out of 5 stars
This team was great. Adam, Shawn, and Morris worked very well together. Professional, pleasant, great attitude. We had them for two days and were very pleased to have the same team back the second day. They were focused and really seemed to enjoy their work as well as working with each other. Each one added to our move to make it successful in their own way. Adam was phenomenal in his easy-going leadership under very tight time constraints while Shawn handled our ancient beat up furniture with the same care as our precious Ultra HD tvs. Of special note is Morris, who managed the wife's stress with ease and kept the prioritization discussion open and flowing. This company should be very proud of these three young men.
Response
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<div>Thank you mention this Shannon. There are many instances where we send a third mover on large moves to help make your move quick and easy for you! We strive to provide excellent customer services and there are times that requires a great team like Adam, Shawn and Morris to serve our customers. We are always happy to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/23/2018

Terry

5 out of 5 stars
Overall, the service provided was excellent. The move went well, and the team of movers were very professional and courteous. The only issue I had was the amount of time I had to wait for the movers to get to my house to start the move. They had apparently been delayed in their preceding stop, and as such did not arrive to my house until around 7 p.m. This was way past the estimated time I was given of between 2 to 5:30. To your credit, The movers and support staff did their best to explain the situation, and added a third mover at no charge. As such, I was highly impressed by their desire and integrity to make it right. This is the second time I've used your service. Both times I've been highly satisfied by the service and price. I will highly recommend you to anyone moving.
Response
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<div>Hi Terry, we are sincerely sorry your move was later than estimate and understand your frustration. We want to assure you this is not the norm! I saw that we were able to come up with a solution by sending a third mover on your move to help make your move quicker and easier for you. Glad to hear that you still had a wonderful experience with our company moving you into your new house too. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient and caring movers DaShawn, Michael and Julio!</div>
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01/22/2018

Rhonda

5 out of 5 stars
Two Men and a Truck are reliable, fast and courteous with their service. They will call and follow up with any of you moving needs if it is only one piece of furniture or a entire home. Services you can trust.
Response
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<div>Hi Rhonda, our movers Jonathan and Chris have gone through extensive training to ensure they are able to complete the job professionally and safely! Thank you for letting us know what you thought about our professional moving services.</div>
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01/22/2018

David

5 out of 5 stars
We were very impressed with how quickly and efficiently the movers worked, despite being paid by the hour. They were courteous but focused on the task at hand. They handled our belongings as we would have and they took the time to explain the bill afterwards. We will absolutely be calling you when we move again!
Response
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<div>Thanks for your review David. We&#39;re happy to hear what a wonderful job Deontae and Perry did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
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01/21/2018

Sylvia

5 out of 5 stars
The team of movers that came to my home were very professional and moved the furniture without any problems. I will definitely use them again.
Response
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<div>Hello Sylvia, thanks for letting us know how pleased you were with the professionalism and efficiency of our team during your recent move. At TWO MEN AND A TRUCK&reg; our goal is to provide exceptional customer service and we see that William, Bradford and Devin did just that!</div>
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