Reviews
Tim
The moving team of Aaron, Farr and Morris arrived at exactly the agreed time, quickly surveyed the job and started packing up. It was amazing how all boxes and furniture, no matter the shape or size, slotted into the truck so neatly. There was no wasted time or space. All were friendly and respectful of us and our belongings. The three man crew were worked well together. I was quite impressed.
Response
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<div>We’re so glad you brought this up, Tim. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Morris.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so glad you brought this up, Tim. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Morris.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Phil
Head mover had an attitude and made derogatory comments toward helper mover. His demeanor was somewhat offensive.
Response
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<div>Hello Phil, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. In looking through our records it appears you have been in touch with our office. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Phil, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. In looking through our records it appears you have been in touch with our office. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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GARRY
We are so pleased with your service! Have used y’all for all three of our local ones and one out of state one a long time ago. The only difficulty we had is that doing an estimate of truck space needed over the phone ended up being too tight. It would really have been better if someone who knows how things look in a home to what space it’s all going to take on the truck would make a site visit. It’s not possible in all cases, but just a thought. We were completely satisfied with our experience.
Response
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<div>Hello Garry, we are sincerely sorry your move exceeded the estimate and understand your frustration. Thanks for the 5-star review! We look forward to moving you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Garry, we are sincerely sorry your move exceeded the estimate and understand your frustration. Thanks for the 5-star review! We look forward to moving you in the future.</div>
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Steve
The moving team was patient, professional and courteous and ON-TIME. After placement of furniture they had no issue with slightly moving the furniture for better placement. Thank you! The fees are a bit expensive.
Response
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<div>Hello Steve, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress free and smooth move. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained, professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Steve, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress free and smooth move. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained, professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Emily
LJ and Taylor were great! Very friendly and took excellent care of my furniture being moved. Transported without any flaws and also moved very quickly. Would definitely use them again in the future.
Response
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<div>Hi Emily, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that LT and Taylor were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Emily, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that LT and Taylor were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tanya
Our movers did wonderful. No problems at all. Moved all our heavy stuff without a problem. And didn't damage a thing. They also moved our tanning bed without a problem what so ever. Great attitude and ideas on how to move extremely heavy stuff. Would recommend them to everyone!!!
Response
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<div>Thanks for leaving a review Tanya! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. Appreciated you leaving such a wonderful review about them too.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review Tanya! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. Appreciated you leaving such a wonderful review about them too.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sarah
Brad and Franklin were my moving team. They sure were good! Competent, friendly and they worked as a team deciding on how to move a couple of pretty big pieces from point a to point b. Next time I need movers I will request Brad and Franklin.
Response
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<div>Thanks for your 5-star review Sarah. We're happy to hear what a wonderful job our customer service staff and movers. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review Sarah. We're happy to hear what a wonderful job our customer service staff and movers. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deborah
Guys were efficient and fast. The team leader was very knowledgeable.
Response
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<div>Thanks for your review Deborah. We're happy to hear what a wonderful job did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your review Deborah. We're happy to hear what a wonderful job did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rex
I would use you guys again and recommend you to anyone doing a local move.
Response
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<div>Thanks for leaving a review Rex! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. It's always great to hear what a great job our movers and drivers do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review Rex! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. It's always great to hear what a great job our movers and drivers do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jane
Taylor and his crew were amazing. They worked for hours with no break. They were positive, careful with our belongings, and thoroughly great to work with. No job was too much or too hard. I recommended these guys very highly! I would use them again in a heartbeat! Jane
Response
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<div>Thanks Jane! The team here at TWO MEN AND A TRUCK® is thrilled to hear such good feedback about Taylor and his team. Always happy to hear how hard working our movers were. We'll let them know at our team meeting tomorrow.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Jane! The team here at TWO MEN AND A TRUCK® is thrilled to hear such good feedback about Taylor and his team. Always happy to hear how hard working our movers were. We'll let them know at our team meeting tomorrow.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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