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Reviews
Doris
My experience with Two Men And A Truck exceeded my expectations. From the appointment set-up with the office staff, to the delivery at my new home, I encountered fine, caring, understanding people who made a stressful time much more tolerable. I had a complex situation arise after my household goods were loaded onto the truck and were to be stored overnight. The company worked with me every way possible to help me get the delivery to my new home in the time-frame that was most beneficial to me. I am very grateful for their effort and would recommend Two Men And A Truck to anyone looking for a company that would handle their goods with extreme care and efficiency. I enjoyed working with the movers Davonte, Shawn, Perry, and Grant. They were hard-working, friendly, and very careful.
Response
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<div>Doris, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Davonte, Shawn, Perry, and Grant know how stressful moving can be. We pride ourselves on ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doris, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Davonte, Shawn, Perry, and Grant know how stressful moving can be. We pride ourselves on ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
I asked for several stops and move to a 2nd floor condo. Everything was done as asked without any complaint.
Response
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<div>Thanks for leaving a review, Barbara! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. It's always great to hear what a great job our movers and drivers do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review, Barbara! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. It's always great to hear what a great job our movers and drivers do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angela
Movers Brian and Franklin? Did excellent job. Very courteous, professional and took great care of my furniture
Response
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<div>Thanks for your review, Angela. We're happy to hear what a wonderful job Brian and Franklin did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your review, Angela. We're happy to hear what a wonderful job Brian and Franklin did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
I would highly recommend your services. The movers, Aaron, Perry, Deontae, and James, were all great. They were very efficient, professional, courteous, and hard working. I could not have had a better experience.
Response
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<div>Thank you, Kathy, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Our movers always go above and beyond for all our customers! Happy customers like YOU are why we have a 96% referral rate! We will let your movers Aaron, Perry, Deontae, and James know what a wonderful job they did for you and how much you enjoyed their humor at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Kathy, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Our movers always go above and beyond for all our customers! Happy customers like YOU are why we have a 96% referral rate! We will let your movers Aaron, Perry, Deontae, and James know what a wonderful job they did for you and how much you enjoyed their humor at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The apartment we were moving into is on 15th floor and we had an issue with the sofa being too big and possibly not fitting into the elevator. The movers somehow figured out how to get it in the elevator, contacted the building maintenance person to ask for assistance and got it done. What we thought was turning into a big issue, got resolved and all was good!
Response
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<div>Hello Lisa, we are sorry you had an issue with moving your sofa into the elevator on moving day! Occasionally our movers run into unforeseeable situations such as this. We are glad that they were able to come up with a timely solution to fit the sofa into the elevator. We strive to exceed our customers’ expectations and provide top-notch customer service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Lisa, we are sorry you had an issue with moving your sofa into the elevator on moving day! Occasionally our movers run into unforeseeable situations such as this. We are glad that they were able to come up with a timely solution to fit the sofa into the elevator. We strive to exceed our customers’ expectations and provide top-notch customer service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
The moving team of Aaron, Farr and Morris arrived at exactly the agreed time, quickly surveyed the job and started packing up. It was amazing how all boxes and furniture, no matter the shape or size, slotted into the truck so neatly. There was no wasted time or space. All were friendly and respectful of us and our belongings. The three man crew were worked well together. I was quite impressed.
Response
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<div>We’re so glad you brought this up, Tim. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Morris.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so glad you brought this up, Tim. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Morris.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Phil
Head mover had an attitude and made derogatory comments toward helper mover. His demeanor was somewhat offensive.
Response
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<div>Hello Phil, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. In looking through our records it appears you have been in touch with our office. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Phil, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. In looking through our records it appears you have been in touch with our office. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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GARRY
We are so pleased with your service! Have used y’all for all three of our local ones and one out of state one a long time ago. The only difficulty we had is that doing an estimate of truck space needed over the phone ended up being too tight. It would really have been better if someone who knows how things look in a home to what space it’s all going to take on the truck would make a site visit. It’s not possible in all cases, but just a thought. We were completely satisfied with our experience.
Response
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<div>Hello Garry, we are sincerely sorry your move exceeded the estimate and understand your frustration. Thanks for the 5-star review! We look forward to moving you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Garry, we are sincerely sorry your move exceeded the estimate and understand your frustration. Thanks for the 5-star review! We look forward to moving you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
The moving team was patient, professional and courteous and ON-TIME. After placement of furniture they had no issue with slightly moving the furniture for better placement. Thank you! The fees are a bit expensive.
Response
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<div>Hello Steve, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress free and smooth move. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained, professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Steve, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress free and smooth move. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained, professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Emily
LJ and Taylor were great! Very friendly and took excellent care of my furniture being moved. Transported without any flaws and also moved very quickly. Would definitely use them again in the future.
Response
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<div>Hi Emily, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that LT and Taylor were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Emily, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that LT and Taylor were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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