Reviews
Mickey
The office staff were amazing in preparing for the move and providing an estimate. The team called in advance to identify their ETA (and were actually a few minutes early). They worked well together as a team (it was wonderful having 4 men working on the move). The movers were courteous at every point. And in the end, the cost of the move was on the lower end of the estimate (smile)!
Response
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<div>We’re so glad you brought this up, Mickey. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send four men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so glad you brought this up, Mickey. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send four men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anita
Older gentleman that moved me was very good and quick the younger man stood around alot if I am paying for two movers I don't expect to pay them for standing doing nothing
Response
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<div>Hello Anita, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Please contact our local office at (865) 330-0003 to discuss your concerns. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Anita, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Please contact our local office at (865) 330-0003 to discuss your concerns. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Albert
I am very happy with the timely manner the company responded, courtesy of the movers, and the move was made with no damage, and very competitive price. Very happily with the results.
Response
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<div>Hi Albert, all of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely!</div>
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<div>Hi Albert, all of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cecil and Kathy
Those guys worked So hard and moved us in as short a time as Possible. Thanks to them!
Response
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<div>Hi, Cecil and Kathy! Thanks for letting us know what an excellent job your team of movers did helping you move. We will let them know how happy you were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Cecil and Kathy! Thanks for letting us know what an excellent job your team of movers did helping you move. We will let them know how happy you were.</div>
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Rachel
They were on time. They handled our things with care. They were on task. They were fast but not hurried.
Response
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<div>Hello Rachel, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress-free and smooth move. We will let them know how happy you were with their help. Our team at TWO MEN AND A TRUCK is always glad to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Rachel, we strive to exceed our customers’ expectations and provide top-notch customer service when it comes to a stress-free and smooth move. We will let them know how happy you were with their help. Our team at TWO MEN AND A TRUCK is always glad to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sharon
Michael and Morris were very nice and polite. They were careful- we talked about a lot of things in common. I know we were on a payment clock but they did not mind after loading going to our church to drop off a desk and small chair that we were donating and then coming to our house and bringing down items from upstairs to the garage and bringing up the replacement items. They left the garage items in a neat row. They were very nice young men and aimed to please. Thank you and it easier than I thought it would be.
Response
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<div>Thanks for your 5-star review, Sharon. We're happy to hear what a wonderful job Michael and Morris did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. Our professional movers always hustle!</div>
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<div>Thanks for your 5-star review, Sharon. We're happy to hear what a wonderful job Michael and Morris did moving your furniture and what a stress-free home moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. Our professional movers always hustle!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Both of the helpers on the truck were friendly, helpful, efficient, and kind. I have their names but cannot locate the paper at present. Please give them a+ rating and I would be glad to have them help again. I am very satisfied with this first experience.
Response
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<div>Mary, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Salena
The movers that came out and performed the move, Raymond and Payne were such a pleasure to work with. The guys were so courteous and respectful and I just had a great experience working with them. They knew what they were doing and followed all of the safety rules we have here at DENSO and never questioned it they just did as I asked. I would definitely use 2 Men and a Truck again and I would request Raymond and Payne! Two very good men to work with, which all of the guys that came and did the move were very respectful and great to work with. Great experience! Thanks so much!!!
Response
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<div>Hello Salena, we are so happy to hear about your pleasant experience with our movers Raymond and Payne! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times. We look forward to moving you later on down the road! Give us a call anytime!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Salena, we are so happy to hear about your pleasant experience with our movers Raymond and Payne! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times. We look forward to moving you later on down the road! Give us a call anytime!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tamara
I appreciated the experienced drivers/movers that helped me move and the attention to detail they took. Plus the care they provided for me and the furniture I was moving. Very professional men. I would hire you guys in a heartbeat for my next move....thank you for all you do. I will recommend you to my friends. Thank you so much!
Response
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<div>Good morning Tamara, I am so happy to hear that you had a wonderful experience with our company. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback, and look forward to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning Tamara, I am so happy to hear that you had a wonderful experience with our company. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback, and look forward to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Josh
All three men were absolutely fantastic. Moving can be stressful, we are so thankful that they made this part of the process stress free! Office staff was great in coordinating everything as well. Huge Kudos to Chris M, Jerry, and Anthony for doing a flawless job! Thank You!
Response
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<div>We hope you are enjoying your new home Josh! Thanks for leaving us a review, it's always great to hear what a great job our movers Chris M, Jerry, and Anthony do. We will let them know how impressed you were with their work.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We hope you are enjoying your new home Josh! Thanks for leaving us a review, it's always great to hear what a great job our movers Chris M, Jerry, and Anthony do. We will let them know how impressed you were with their work.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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