Reviews
Robert
Should not roll furniture on their built in wheels- especially across concrete. Need to be careful not to roll hand trucks from outside then across carpet. Overall the men did very well.
Response
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<div>Hello Robert, Thank you for making us aware, we truly appreciate it. We are taking this very seriously and will be addressing with the appropriate individuals.</div>
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<div>Hello Robert, Thank you for making us aware, we truly appreciate it. We are taking this very seriously and will be addressing with the appropriate individuals.</div>
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Raeleena
Did not like them at all. Will never use again. I wish i had never used them.
Response
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<div>Hi Raleena, We are sorry you were not happy with our moving services. Please call our office at 423-893-3450 so that we can try to solve any issues you might have had.</div>
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<div>Hi Raleena, We are sorry you were not happy with our moving services. Please call our office at 423-893-3450 so that we can try to solve any issues you might have had.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jewell
Daryl and Tray we're the gentlemen that moved my items! Great great guys! Very professional! They were very careful with my items, punctual and wonderful personalitys! These two men should be put in charge of training other employees on how to properly do this job! I will certainly use this company again, I highly recommend this organization! I would also like to say that Caitlyn who came out to look at my items, for cost purpose, was a very nice and professional young lady. I would say that 2 Men and a Truck are very fortunate to have these great ambassadors working for them, because they are truly the ones that control the success of this organization! Thank you for all the TLC of my items!
Response
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<div>Thank you so much for taking the time to share your experience with us Jewell. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission to make it as stress free and easy as possible for you! We wish you the best of luck in your new home!</div>
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<div>Thank you so much for taking the time to share your experience with us Jewell. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission to make it as stress free and easy as possible for you! We wish you the best of luck in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
The 3 men who came to rearrange furniture for us were professional, courteous, and efficient. We could not have asked for anything more. The service exceeded our expectations. We would gladly recommend your company to anyone and should the need arise, we will absolutely call on you again. Thank you very much.
Response
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<div>Hi Judy, thank you so much for taking the time to share your experience with us! We are so please to hear we could exceed your expectations! Call us anytime!</div>
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<div>Hi Judy, thank you so much for taking the time to share your experience with us! We are so please to hear we could exceed your expectations! Call us anytime!</div>
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Connie
When I contacted Two Men And A Truck the office staff explained everything in detail. Sent documentation outlining what was discussed. Date set for pick up the men arrived promptly and explained again what I had signed up for and what would happen. They packed up the furniture and took to it's next destination. Delivered flawlessly. I would use this business again if I need something moved.
Response
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<div>Hi Connie, Thank you for taking the time to share your move experience with us. We are pleased your move was a positive experience and that your movers were friendly and careful with your belongings. We wish you the very best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Connie, Thank you for taking the time to share your move experience with us. We are pleased your move was a positive experience and that your movers were friendly and careful with your belongings. We wish you the very best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Garrett
The guys were GREAT. Super friendly and professional. Will use your company again
Response
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<div>Thank you for such a kind comment Garrett! We are happy to have helped you!</div>
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<div>Thank you for such a kind comment Garrett! We are happy to have helped you!</div>
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Holly
Louis and John took great care of my furniture on a rainy day. No damage, efficient timing. Thanks!
Response
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<div>We are so happy to have helped you Holly! Have a great day!</div>
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<div>We are so happy to have helped you Holly! Have a great day!</div>
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Donna
Your entire staff was courteous, friendly and gave us a warm and cozy feeling about moving. We had not moved in 32 years and had never had professional movers for ourselves. However, your company had moved my Aunt into a retirement center and did an excellent job at that time. Thank you so much for a pleasant moving experience!
Response
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<div>Thank you for the kind words Donna. We are so happy your move went well and we were able to help you. Have a great day!</div>
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<div>Thank you for the kind words Donna. We are so happy your move went well and we were able to help you. Have a great day!</div>
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Melanie
The movers set the expectations from the beginning that we didn't have enough room in the truck for everything which is not exactly what I wanted to hear. However, his professionalism by doing this created a better experience. Perhaps when providing the detailed list to the office person during the quote, giving dimensions may be a better policy because the quote was wrong due to the size not items. It was still a good experience and I highly recommend. No damages and excellent pricing.
Response
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<div>Hi Melanie, Thank you so much for your feedback which makes it possible for us to improve our estimates and provide more accurate information to future customers. We are happy that overall your move went well and we were able to complete your move without any further difficulties. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Melanie, Thank you so much for your feedback which makes it possible for us to improve our estimates and provide more accurate information to future customers. We are happy that overall your move went well and we were able to complete your move without any further difficulties. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christian
I had two of the best movers this past weekend! They handled my belongings with care and covered them so they wouldn’t get wet. The rain didn’t slow my guys down either. They had great attitudes despite having to climb two flights of stairs and move in the rain!! I would HIGHLY recommend Two Men and a Truck again.
Response
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<div>Hi Christian, We are so happy that you chose us for your moving services. We appreciate your feedback and glad your move went well. Have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Christian, We are so happy that you chose us for your moving services. We appreciate your feedback and glad your move went well. Have a great weekend!</div>
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