Reviews

06/12/2018

Bill

5 out of 5 stars
We worked all four of the movers pretty hard during the pick up and they did not complain. The two movers who delivered the next day also had to work hard to get our stuff up to the 3rd floor of the apartment. Again, no complaints. I appreciate their hard work. Tell them job well done.
Response
<div class="bv-review-response-container">
<div>Bill, thank you so much for this review! We are so happy to hear that you had a great moving crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/12/2018

Christy

4 out of 5 stars
We had a good experience with Two Men and a Truck. Thomas was the leader and was very patient and professional. He did a great job. We had a couple scratches on the flooring during the move but other than that, they did a great job and I would recommend this company to anyone needing moving assistance. They also did great with disassembling and assembling tough beds. Sarah was always very sweet, helpful, and informative when calling the office.
Response
<div class="bv-review-response-container">
<div>Christy, we are so happy to hear you had a great experience with our services. With our 96% referral rate, we want to assure your damages are taken care of, please call our team at 615.595.5929 to discus how we can further assist you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/12/2018

Rick

5 out of 5 stars
We had a difficult move out-of-state. The four guys assigned to our move were cordial, very conscious of our needs and very considerate of all we asked. The worked extremely hard to make everything go as smoothly as possible on both ends. I highly recommend Two Men and Truck for your moving needs.
Response
<div class="bv-review-response-container">
<div>Rick, we love knowing that you have chosen TWO MEN AND A TRUCK&reg; as your premier moving company. Thank you for taking the time to review our services, we appreciate you and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/11/2018

Kathi

5 out of 5 stars
We began the move with unexpected changes which kept us from going forward as quickly as expected. The 3 gentlemen took it all in stride and treated the move as a normal event, although the changes meant they would need to maneuver stairs. They never blinked an eye and continued with courtesy and concern for both the safety of our belongings and time alloted for the move. It was a very good experience for us and, if I ever move again, I hope to use TWO MEN AND A TRUCK!
Response
<div class="bv-review-response-container">
<div>Kathi, our movers are professionally trained to be prepared for whatever is thrown there way during move days. We understand that we are moving your lives, and that all items need to be moved with extra care at all times. We can&#39;t wait to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/11/2018

Barb

5 out of 5 stars
Austin, Indie and Michael did an exceptional job with our move. Austin went above and beyond untangling an errant power cord that was snagged in a cabin pull-out. Still not sure how he did it. Even though it was Michael's first day he jumped right in and was very pleasant to converse with. Indie was excellent on including Michael as part of the team while Austin was occupied with paperwork, etc. Move came in well under estimate (time and $$$) ....always a pleasant result. We'll be using Two Men and a Truck in the future.
Response
<div class="bv-review-response-container">
<div>Barb, we love hearing that you had movers who went above and beyond for you! We love the customers who have patience with our crews and understand all the hard work they do during your moving process. We can&#39;t wait to hear from you again if ever needed! best of luck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/11/2018

Sylvia

2 out of 5 stars
Estimate was way off. Besides the truck, we filled 2 16 ft. Pods, a U-Haul trailer and 2 cars. Movers did not take one queen mattress so I should receive a refund for one queen cover. Mowers did not put any mattresses in the covers. Movers took door off frame and threw hinge pins full of black grease on white bedroom carpet and left greasy marks all over door. Movers took longer than estimated. I had to pick up their water bottles (we supplied) all over the property, inside and out. The movers were pleasant and worked fairly diligently.
Response
<div class="bv-review-response-container">
<div>Sylvia, thank you for bring this to our attention. This is the first we&#39;ve hear about your frustrations and have notified our staff. We are so sorry to hear this occurred during your move, but glad to know your workers were pleasant and worked hard for you. Please call our office at 615.595.5929 so we can learn more about your situation and work toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/10/2018

Judy

4 out of 5 stars
The move went very well. The men were well trained and courteous and were very careful in assuring that all furniture and other objects were well protected, carefully handled and transported. Furniture that required re-assembly was reassembled and placed where requested. Only accident was the breaking of a glass piece for the top of a dresser, which they immediately reported to their office. I was advised by the movers and confirmed with the office that a replacement piece of glass will be ordered and delivered.
06/09/2018

Drew

5 out of 5 stars
Everything was great. The only criticism we have is that the movers did not have the correct tools to do their job. We had large filing cabinets and we had to use our own carpet slider pieces to move the filing cabinets. I wish they had a had something similar to what you use to move a fridge. Nobody was hurt in the process but it could have gone forward with less effort. The attitudes of the movers were awesome. They were top notch guys. Thank you for helping us!
Response
<div class="bv-review-response-container">
<div>Drew we really appreciate your feedback and will definitely be taking this seriously. We are happy to hear we still did everything we could to finish the job and that we were still able to make you happy and satisfied at the end of the day. Please let us know if there is anything else we can do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/09/2018

Stephanie

5 out of 5 stars
The office staff was extremely helpful and kept everything very organized and updated. On moving days, I had a very enjoyable experience with Brian Oatney and Brian Sherwood. They were very respectful, kind and took very good care of our things. They were fun and seemed to enjoy what they were doing even in 90•+ weather. I’m very happy to have chosen 2 Men and a Truck. Thank you!
Response
<div class="bv-review-response-container">
<div>Stephanie, we are so happy that you chose TWO MEN AND A TRUCK&reg;. Our moves crews enjoy what they do and enjoy making your moving process as stress-free as possible. Thank you for appreciating their hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/08/2018

Ryan

5 out of 5 stars
Our movers were hustling for over 12 hrs. After a 2.5 he drive they still had the same stamina. I was not able to be there but my wife was. They set her up a bed to sleep on for the night. They even unloaded our personal car for us. Tipped them generously. Will definitely use them again.
Response
<div class="bv-review-response-container">
<div>Ryan, we really appreciate you taking the time to review our services. Our movers truly work as hard as they can to make your moving experience as easy as possible. They understand how much stress you are under and will do anything they can to exceed your expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->