Reviews
Bennie
The movers were very pleasant and easy to work with. However, the move took too long. This should have taken about 3 hours instead of the 4.5 hours. The movers worked too slow. Several time we asked if they could move a bit faster to no avail. This slow pace cost me many more dollars than was estimated and that I expected to pay. We will consider getting a different moving company when we move from this apartment back to our house. I was very disappointed with the pace of the move. My expectations was not met.
Response
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<div>Bennie,<br/>We are sorry to hear that your expectations were not met, that is not the norm behavior at TWO MEN AND A TRUCK®. Looks like our management team has reached out to you, and has come up with a solution to fix this situation. We apologize again, and please call us if you have any more concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bennie,<br/>We are sorry to hear that your expectations were not met, that is not the norm behavior at TWO MEN AND A TRUCK®. Looks like our management team has reached out to you, and has come up with a solution to fix this situation. We apologize again, and please call us if you have any more concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steven
The whole experience was as pleasant as a move could be. The staff, drivers, and equipment were all top notch, and I was very impressed with everyone's professionalism and courtesy.
Response
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<div>Steven,<br/>We understand how stressful moving can be. So glad you called us during a stressful time, so that we could turn the process into a simple and stress-free move! Please call us in the future if it is needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Steven,<br/>We understand how stressful moving can be. So glad you called us during a stressful time, so that we could turn the process into a simple and stress-free move! Please call us in the future if it is needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
Cookie, Hunter and Gaylon were courteous, friendly and happy to move my things. These three worked quickly but carefully to load and unload my furniture and personal possessions in short time. I appreciate their thoughtfulness and professionalism a great deal. They made the move easily.
Response
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<div>Pat, we really appreciate your kind review on our services! We love hearing that you had a great moving crew and that we made your stressful move into a positive experience! Thanks for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pat, we really appreciate your kind review on our services! We love hearing that you had a great moving crew and that we made your stressful move into a positive experience! Thanks for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Todd
Have seen trucks over the years. Family member in GA recently used you & was happy. You did a great job at a fair price. Workers were very nice & helpful.
Jim
Professionalism the whole way. They were experts at moving and handled with care and moved quickly to get us in our house and comfortable. Always asked where to locate where to put our items. Very polite and friendly. Thanks for a great experience. Will definitely refer and use again as needed.
Response
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<div>Jim,<br/>Thank you for this great feedback!! We strive to make sure your entire moving process goes smoothly and is stress-free for everybody! We look forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jim,<br/>Thank you for this great feedback!! We strive to make sure your entire moving process goes smoothly and is stress-free for everybody! We look forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jesus
This company is excellent, as it is the overall service of its employees. Cookie and Gaylon care of my furniture as it was their own. Thank you.
Response
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<div>Jesus, <br/>We strive to teach out crews that we are moving our customer's lives and professionalism and extra care at all times is a must. Thank you for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jesus, <br/>We strive to teach out crews that we are moving our customer's lives and professionalism and extra care at all times is a must. Thank you for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Teresa
This is the third time we have used Two Men and a Truck and we were again very pleased. Sara, in the local office, was very helpful and quick to respond to all our questions. Greg and Dietrich (sp?), our moving team, were wonderful through a long day of loading, a 10 hour drive from Tennessee to South Carolina and several hours of unloading at our new home. They were always pleasant, positive and dedicated to making our move as hassle free as possible. We highly recommend Two Men and a Truck to anyone considering either a local or long distance move.
Kathie
The three gentlemen you sent did an EXCELLENT job on my move from the storage locker to my home. They were polite, friendly, and worked very hard while doing this work for me. I truly appreciated their enthusiasm for their jobs as it made the day more enjoyable! They deserve to be recognized next time you have a all hands meeting...a little competition is good for everyone!
Response
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<div>Kathie,<br/>We love hearing that you had an excellent experience with TWO MEN AND A TRUCK®! We will definitely share your praises with our management team and make sure the movers are recognized for their hard work. Thanks for choosing us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathie,<br/>We love hearing that you had an excellent experience with TWO MEN AND A TRUCK®! We will definitely share your praises with our management team and make sure the movers are recognized for their hard work. Thanks for choosing us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jerry
The two men who arrived at our home to help our daughters to move. They were awesome. They moved a large piece of funiture and took great care. I would recommend this company to anyone
Response
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<div>Jerry,<br/>Thank you so much for your recommendation! We really appreciate your feedback. We are here to handle any size move, so remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jerry,<br/>Thank you so much for your recommendation! We really appreciate your feedback. We are here to handle any size move, so remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brandy
Very happy with my experience, would definitely use again
Response
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<div>Brandy,<br/>Thank you for this review! We look forward to hearing from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brandy,<br/>Thank you for this review! We look forward to hearing from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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