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Reviews
Joni
Just an overall great experience...my mom is very elderly and have the team a tough time with directives and questions etc. they were so sweet, kind, courteous and respectful to her! I felt like they treated her like family! They moved as quickly as possible to keep hourly fees to minimums. They ran a bit late due to some unforeseen circumstances but called to explain and also credited me on the bill as a result! Great customer service.
Response
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<div>We are so happy that you found our crew to be so helpful and respectful during your mother's move with us. That is something we strive to accomplish on every move, and when something happens on our end we do everything possible to make it right. We thank you for choosing our company for your move, and if you ever need help in the future, we hope you will allow us to another opportunity to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy that you found our crew to be so helpful and respectful during your mother's move with us. That is something we strive to accomplish on every move, and when something happens on our end we do everything possible to make it right. We thank you for choosing our company for your move, and if you ever need help in the future, we hope you will allow us to another opportunity to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deborah
The three men sent to do my move were on time, neatly dressed, very polite and professional. They worked quickly and took great care with wrapping and moving my home. .
Response
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<div>It is our policy to make sure the home and the items that we are moving are protected as best as possible for moving. We strive to make every move as flawless as possible. Thank you for your comments.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>It is our policy to make sure the home and the items that we are moving are protected as best as possible for moving. We strive to make every move as flawless as possible. Thank you for your comments.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
Great move out, final rating after move back in on newly refinished hardwood floors.
Response
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<div>Thank you Karen! We appreciate the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Karen! We appreciate the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
The office staff was friendly, professional, and efficient. I understand we moved at a less busy time of year, but our time frame was very compressed and Two Men and A Truck met all our needs on very short notice. The moving and packing team was amazing. They were friendly, professional, knowledgeable, and worked both carefully and tirelessly.
Response
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<div>Thank you Barbara for your review. We are more than happy to know that the crew that was sent out to you for your packing and moving services left you with such a pleasant outlook of our company. What can we say, we aim to please! If we can do anything for you in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Barbara for your review. We are more than happy to know that the crew that was sent out to you for your packing and moving services left you with such a pleasant outlook of our company. What can we say, we aim to please! If we can do anything for you in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aaron
The moving help was invaluable to us when we arrived. We had driven more than 2,000 miles and it was a relief to have the professional assistance that was provided by our crew.
Response
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<div>We were glad that our crew was able to come out and help with your move. If you ever need our services again, please don't hesitate to give us a ring!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We were glad that our crew was able to come out and help with your move. If you ever need our services again, please don't hesitate to give us a ring!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
Team and their work exceeded my expectation. Got the job done and ended up costing less than original estimate!!!
Response
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<div>We also love to hear our customer's expectation was exceeded! We appreciate the business!</div>
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<div>We also love to hear our customer's expectation was exceeded! We appreciate the business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Juan
My moving personnel was very professional and friendly. They were very responsive. I will recommend your company. Thank you for the most pleasant moving experience.
Kevin
Overall, we had a generally good experience for moving the contents of 2 smaller storage units into a much larger single storage unit at the same facility. There was one instance where many framed artworks (in boxes) were leaned against a wall and as the slant of the pile grew, it took up a little too much room. My wife suggested something heavy be placed in the middle to keep the outer boxes/art pieces standing more upright, but she was told it would not be a problem for the art to slant, the corrugated storage unit wall would not bow out due to the weight, and it was not done. Aside from this, we would still consider using Two Men and a Truck again.
Response
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<div>We apologize for that oversight while loading the storage unit. We pride ourselves in making the customer's wishes top priority, and if that did not happen on your move then we are truly sorry, but we are glad your overall experience was positive.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for that oversight while loading the storage unit. We pride ourselves in making the customer's wishes top priority, and if that did not happen on your move then we are truly sorry, but we are glad your overall experience was positive.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chris
I was very impressed by the andquot;can doandquot; attitude of the team. They flat out hustled in a safe and careful manner. Arrived on time and finished more quickly than expected. Great communication and focus on details. This is our second move in two years with your company and we will highly recommend Two Men and a Truck to our friends. Thanks for the great experience!
Response
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<div>Thank you Chris for those kind words, we are glad we were able to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Chris for those kind words, we are glad we were able to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Belva
I WAS VERY PLEASED WITH THE SERVICE, CARE TIMELY PACKING AND DELIVERY OF MY FURNITURE
