or
Reviews
Jennifer
my move team was very good and professional. They moved quickly and efficiently and the lead man was awesome. Even the trainee was helpful and polite. I've used you all before and didn't have such a great experience but this time it was great!!
Response
<div class="bv-review-response-container">
<div>We cannot be happier that you gave our company another chance to earn your trust, and we were able to impress. If we can be of service to you in the future please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We cannot be happier that you gave our company another chance to earn your trust, and we were able to impress. If we can be of service to you in the future please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Tony
Our lead mover, Jordan, was amazing. Great attitude, hustle and very courteous.
Response
<div class="bv-review-response-container">
<div>Thank you Tony for the review of our service. We appreciate it!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Tony for the review of our service. We appreciate it!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Darlene
The movers missed the second stop and had to return later to make the second pick up. I am convinced this resulted in higher costs to us since the second stop would not have taken 15 minutes if they had made it. The first delivery was inside of the two hours allotted and if made would probably not have run over the two hours. However, your office will no doubt dispute that. FYI only, I'm not asking you to do anything about it.
Response
<div class="bv-review-response-container">
<div>Hello Darlene<br/><br/>I hope that your overall experience with TWO MEN AND A TRUCK was positive, but if you would like to discuss your move with one of our managers, please reach out to us at 615.595.5929, and we will be glad to review your move with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Darlene<br/><br/>I hope that your overall experience with TWO MEN AND A TRUCK was positive, but if you would like to discuss your move with one of our managers, please reach out to us at 615.595.5929, and we will be glad to review your move with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
David
I was skeptical about hiring a moving company after being told by several people of their terrible experience with movers, as well as reading reviews online. Nijay and Devin actually showed up early and began working immediately and I just have to say I have never seen 2 men work as hard as they did, I never even saw them take a break. Great care was taken to ensure my furniture and fragile items were padded and wrapped. Charles did my estimate as well as scheduling, and was extremely helpful with answering many questions I had. I have been in the customer service industry for over 20 years, and there are not many experiences that wow me, but I was blown away with the customer service I received from 2 men and a truck. Thank you for a smooth moving process and outstanding value.
Response
<div class="bv-review-response-container">
<div>David, we are ecstatic that you found our customer service above the rest. We strive to make our service smooth and stress free for our customers and to live by our company motto as being the "movers who care". If there is anything we can help with in the future, please give us a ring, and we will be glad to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>David, we are ecstatic that you found our customer service above the rest. We strive to make our service smooth and stress free for our customers and to live by our company motto as being the "movers who care". If there is anything we can help with in the future, please give us a ring, and we will be glad to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sarah
I couldnandacirc;??t have asked for better movers. They did a great job!
Response
<div class="bv-review-response-container">
<div>We are glad that we were able to help! We appreciate the feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are glad that we were able to help! We appreciate the feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Frances
My 3xperience began with an exceptional agent names Sarah who walked me through everything and was available to me every time I had a question or concern. She made our move very easy and accomplished. The men sent out to us were very concerned with meeting all of our needs. They made this move a very comfortable and accomplished experience. Please thank each of them and extend our gratitude Sarah, Nijay,John,and Devon
Response
<div class="bv-review-response-container">
<div>We will be glad to let the guys know that there commitment to service didn't go unrecognized! We appreciated the chance the serve you, and thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We will be glad to let the guys know that there commitment to service didn't go unrecognized! We appreciated the chance the serve you, and thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Daniel
Our experience was great. The movers were extremely careful with our things and had a great attitude. They were really a pleasure to deal with and made a chaotic day a little bit easier. We would definitely use again and recommend to others.
Response
<div class="bv-review-response-container">
<div>You said it perfect Daniel, we try to make a very hectic experience in a person's life a little more bearable and easier. We were glad we could help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>You said it perfect Daniel, we try to make a very hectic experience in a person's life a little more bearable and easier. We were glad we could help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Barbara
No matter how big or small the move you have always been awesome! Always on time (or early), professional, handle all our stuff with care, take all precautions to protect floors and walls, and courtesy! Thank you!
Response
<div class="bv-review-response-container">
<div>Thank you Barbara, we aim to Please!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Barbara, we aim to Please!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
George
Elijah and Kerwin did a great job for us and were fast, efficient, careful and a real pleasure to work with. They were both very courteous and seemed like honest and trustworthy employee's. This was a temp move of some of our daughters furniture to a storage unit between apartments and we will request Eli and Kerwin after the first of the year to help us move to her new apartment.
Best,
George
Best,
George
Response
<div class="bv-review-response-container">
<div>Thank you George. When it comes time to use our service again, let the Customer Service Rep know you would like to request the same crew, and we will do everything possible to make that a reality.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you George. When it comes time to use our service again, let the Customer Service Rep know you would like to request the same crew, and we will do everything possible to make that a reality.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Julia
This was a short notice as the company originally hired dropped us the day before. But, I called and was pleased to find they had men available.
Response
<div class="bv-review-response-container">
<div>This happens more than you think. We receive calls often from customers who first scheduled with "another moving company" only to have them back out at the last minute or don't show up at all. When this happens we do everything possible to help turn an awful experience into a positive one. No one should be left "high and dry" on moving day, but when it happens, they call TWO MEN AND A TRUCK--The Movers Who Care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>This happens more than you think. We receive calls often from customers who first scheduled with "another moving company" only to have them back out at the last minute or don't show up at all. When this happens we do everything possible to help turn an awful experience into a positive one. No one should be left "high and dry" on moving day, but when it happens, they call TWO MEN AND A TRUCK--The Movers Who Care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
