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Reviews
Tammie
Everyone was really hard working and they did a great job!
Michael
We used your service two years and the team was awesome. This time it did not go as well. Not all of our items were loaded and there were several items that were left at the house. I have had to make several trips to retrieve the remainder of our house hold items. The truck was not properly loaded. Sorry for this poor rating but I have to be honest.
Response
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Both movers worked very hard and were curtious and professional.
Brad
The move went smoother than I could have imagined it would go. Iandacirc;??m so glad we chose the packing service. Excellent job overall!
Response
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katheryn
Took too long because movers were so slow. After Matt gave me my estimate we moved 10 carloads over there in a SUV and car so there shouldn't have been that much left to move where they went over the maximum time allotted. They broke a lamp, matching lampshades, bed boards fell out, left trash and shrink wrap to be cleaned up. Not through unpacking so this is what I know so far. Requesting refund of $250.
Lisa
We were a two day move. The second day the team left very large items behind. There is no way for me to move them by myself. I will have to hire another moving team.
Response
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<div>Lisa, we sincerely apologize that you did not have a positive experience with us. We appreciate your honest feedback, we strive to always go above and beyond for our customers and we apologize that this experience did not reflect our normal services. Please reach out to our management team if we can do anything else for you at 615-595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lisa, we sincerely apologize that you did not have a positive experience with us. We appreciate your honest feedback, we strive to always go above and beyond for our customers and we apologize that this experience did not reflect our normal services. Please reach out to our management team if we can do anything else for you at 615-595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Matt
two trucks were needed to move us, but one of the drivers was unavoidably detained. So additional movers were sent until another driver could come later. They all worked very hard and were courteous and positive throughout the long day! The crew andamp;acirc;chiefandamp;acirc; did an exceptional job keeping the move going and the company made the delay andamp;acirc;rightandamp;acirc; with a financial adjustment. He kept us informed throughout the move, and provided excellent direction to the crew. I donandamp;acirc;t plan on moving again EVER , but would gladly recommend this team!
Mark
Great crew. The crew carefully wrapped everything, but It did appear that a few marks were left on our walls.
Two things:
1. I would love to see the initial amount included in the hourly rate; it just makes the final price high.
2. I received a call from two reps, and the information I received was inconsistent.
Two things:
1. I would love to see the initial amount included in the hourly rate; it just makes the final price high.
2. I received a call from two reps, and the information I received was inconsistent.
Dianna
They moved quickly and efficiently and yet took the time to make sure to move everything correctly. I really appreciated the care taken of my furniture while being sensitive to our budget. Chris and Austin carried professional, yet friendly and positive attitudes...
I surely wish I could have afforded for them to have moved everything! We will definitely use your services for any future needs!
I surely wish I could have afforded for them to have moved everything! We will definitely use your services for any future needs!
Response
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<div>Dianna, we are so pleased you chose to use TWO MEN AND A TRUCK as your moving company. We strive to teach our crews that we are moving our customer's lives and extra care at all times is a MUST. We hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dianna, we are so pleased you chose to use TWO MEN AND A TRUCK as your moving company. We strive to teach our crews that we are moving our customer's lives and extra care at all times is a MUST. We hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
Eli and Joseph were personable and wrapped our belongings with care. The move was absolutely flawless. These guys were the best I have ever worked with.
Response
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<div>Michael, we are so happy to hear your move went flawless. With every move we do we try to always go above and beyond our customer's expectations. Thank you for letting us help move you forward.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, we are so happy to hear your move went flawless. With every move we do we try to always go above and beyond our customer's expectations. Thank you for letting us help move you forward.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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