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Reviews
Dave
Quote was for 3-5 hours and it ran over 8 plus they had to return a second day to finish. Packers missed a set of drawers and cabinet in kitchen. Every step fell short of promises and expectations. I still am waiting to see how well they stored and return my belongings.
Response
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<div>Dave, thank you for bringing this to our attention. We are sincerely sorry your move exceeded the estimated time and understand your frustration. Please call our office at 615.595.5929 so we can discuss what factors led to this occurrence. We will take your feedback and handle this accordingly.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dave, thank you for bringing this to our attention. We are sincerely sorry your move exceeded the estimated time and understand your frustration. Please call our office at 615.595.5929 so we can discuss what factors led to this occurrence. We will take your feedback and handle this accordingly.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elisabeth
They were so professional and courteous! They knew what they were doing and moved me at such short notice!
I will definitely use them again!
I will definitely use them again!
Response
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<div>Elisabeth, we couldn't have been more pleased to help you with your move experience! We love hearing that our move crews exceeded your expectations. Remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Elisabeth, we couldn't have been more pleased to help you with your move experience! We love hearing that our move crews exceeded your expectations. Remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Derek
Two Men and a Truck were amazing! They were able to work with our last minute schedule and were highly adaptable. Our office desks were partially challenging, but the movers kept their tenacity when it came it to taking it apart and reassembling. They were very eager to please, and go above beyond. Highly recommend and will use in the future!
Response
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<div>Derek thank you for taking the time to review our services. We really appreciate that you noticed how hard our movers work, and how they do their best to exceed our customer's expectations. We look forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Derek thank you for taking the time to review our services. We really appreciate that you noticed how hard our movers work, and how they do their best to exceed our customer's expectations. We look forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
Two Men did a terrific job- I LOVE it when people show up when they are supposed to...!! The guys were really sweet and professional. Highly recommend!!
Response
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<div>Amy, thank you for choosing TWO MEN AND A TRUCK. We love hearing this positive feedback and could not be more thankful for our loyal customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy, thank you for choosing TWO MEN AND A TRUCK. We love hearing this positive feedback and could not be more thankful for our loyal customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jessica
My team of guys were absolutely fantastic!! I can’t find my card with all their names - but there were 3 and The gentleman who did the original walk through stopped by as well. When I move again, I want this exact team! They were courteous, well mannered, extremely efficient, and A LOT OF FUN in the process. They helped make a very stressful day for me so much better! I will recommend your services to anyone I know in need. Thank you for such a wonderful experience from set up to execution. You guys are the best!
Response
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<div>Jessica, thank you so much for taking the time to review our services. We understand how stressful moving can be, so thank you for letting us help move you forward, and turning a stressful experience into a positive one. We hope to hear from you again if ever needed in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jessica, thank you so much for taking the time to review our services. We understand how stressful moving can be, so thank you for letting us help move you forward, and turning a stressful experience into a positive one. We hope to hear from you again if ever needed in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stan
The Boys did a good job taking care of the furniture. They didn't take care of my House. One had muddy shoes. (The office took care of that by sending carpet cleaners. They broke a foot off of a concrete Rabbit on our porch. We haven't figured out of we can repair it yet.
Peggy
Young men were very accommodating,very pleasant with good manners. Wrapping was very good and so was handling of my furniture. Would use and trust these young men with my belongings anytime and would definitely use 2 men and a truck for all my moving experiences.
Response
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<div>Peggy thank you for choosing TWO MEN AND A TRUCK as your premier moving company. We strive to always have a damage-free move and is why all furniture is padded and wrapped to ensure that it's safe. Remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Peggy thank you for choosing TWO MEN AND A TRUCK as your premier moving company. We strive to always have a damage-free move and is why all furniture is padded and wrapped to ensure that it's safe. Remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debi
My moving team, Kenneth and Tim were excellent. They were efficient, quick-thinking and hardworking. I noticed they were mindful of the procedures and policies of your company and adhered to them.
Theirs is a tiring and sometimes very long job. I appreciate them doing for my family what we could not.
D. Richardson
Goodlettsville TN
Theirs is a tiring and sometimes very long job. I appreciate them doing for my family what we could not.
D. Richardson
Goodlettsville TN
Response
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<div>Debi, we love hearing that our customers value our movers and their hard work. We love knowing that our crews our representing our TWO MEN AND A TRUCK's core values. Please let us know we can ever help you in the future! Best of Luck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Debi, we love hearing that our customers value our movers and their hard work. We love knowing that our crews our representing our TWO MEN AND A TRUCK's core values. Please let us know we can ever help you in the future! Best of Luck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erica
I would highly recommend Two Men and a Truck. I called the day before my move and was able to get Two Men and A Truck. Great customer service and loved the guys who helped with the move.
Response
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<div>Erica, thank you for taking the time review us at TWO MEN AND A TRUCK. We do our best to try to help every customer even when it's a last minute move! Please call us again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Erica, thank you for taking the time review us at TWO MEN AND A TRUCK. We do our best to try to help every customer even when it's a last minute move! Please call us again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherry
Being our last move it was stressful from start to finish!
Response
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<div>Sherry, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Franklin-Brentwood we strive to exceed our customers’ expectations and provide top-notch customer service. Please call our office at 615-595-5929 so we can learn more about your situation and work toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sherry, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Franklin-Brentwood we strive to exceed our customers’ expectations and provide top-notch customer service. Please call our office at 615-595-5929 so we can learn more about your situation and work toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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