Reviews
Gerald
It rained Thursday water leaked onto our boxes
Two movers were great Cookie and Derick
Two movers were not motivated to get job done
Two movers were great Cookie and Derick
Two movers were not motivated to get job done
Response
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<div>Hi Gerald, Thank you for bring this to our attention. This is the first time we've heard about your frustration and have notified our staff. Please call our office at 615.595.5929 and ask for our management to discuss this further. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Gerald, Thank you for bring this to our attention. This is the first time we've heard about your frustration and have notified our staff. Please call our office at 615.595.5929 and ask for our management to discuss this further. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wes
The guys were polite, professional, and worked hard. Great moving experience!
Response
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<div>Wes, we really appreciate you taking the time to review our services!</div>
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<div>Wes, we really appreciate you taking the time to review our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jim
We used a Team to unload a truck at our storage space. The Team was energetic, courteous, hard working, and displayed a sense of humor. They were organized, proficient, and helpful.
Based on this experience, we are considering using Two Men and a Truck again soon.
Based on this experience, we are considering using Two Men and a Truck again soon.
Response
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<div>Jim, this is great news! We are so happy to hear your move went so well! Moving our customers items in and out of storage is one of our specialties. We can't wait to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jim, this is great news! We are so happy to hear your move went so well! Moving our customers items in and out of storage is one of our specialties. We can't wait to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Great service from the initial call through the move process. Friendly, polite, timely, competent... a great value overall. I was just moving a few pieces from my home to my daughter's home. I had always done this kind of thing myself, but no more. So much easier than renting a truck, lining up a friend or two to help, wearing out my back. I'll be calling you again if I need to do this again. Thanks!
Response
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<div>Jeff, we know just how hard moving can be. Thank you for leaving it up to the professionals to move your items! No damage to your items or to your own body! We hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeff, we know just how hard moving can be. Thank you for leaving it up to the professionals to move your items! No damage to your items or to your own body! We hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michele
The staff and movers were very professional, informed and informative, personal and caring, trained, and took great care as well as mindful of getting the job done in a timely, reasonable price, and careful manner. The entire staff was just a relief and breath of fresh air compared to experiences with other companies or moving items myself.
Response
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<div>Michele, thank you for choosing TWO MEN AND A TRUCK®. We strive with every move we do to make it as stress-free as possible! Glad to hear your experience with us was great!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michele, thank you for choosing TWO MEN AND A TRUCK®. We strive with every move we do to make it as stress-free as possible! Glad to hear your experience with us was great!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Martha
Honestly, I am very disappointed with how this move went. One of the guys, I would call him the "middle height one, TJ maybe. from Memphis? was very nice and helpful. The other 2, Don and I can't remember the shorter guy weren't really listening with where I asked for furniture to go and just kind of dropped it i the middle without taking care. The other 2, again not the pleasant on were shoving furniture through doors and downstairs. Had they been a little more careful, the bumps and bruises on the walls, scrapes, dings. The van was packed not organized.
Bill
My mover canceled last minute,and you guys came within the hour. Rates were fair considering last minute, same day, move!
Response
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<div>Bill, thank you for calling us to fix your moving process. With TWO MEN AND A TRUCK we will always show up and provide the best service possible with the best customer service. Thank you for giving us a call when was needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bill, thank you for calling us to fix your moving process. With TWO MEN AND A TRUCK we will always show up and provide the best service possible with the best customer service. Thank you for giving us a call when was needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
It was a perfect move. The guys were fast and very careful with all our items. It was a pleasure to do business with them.
Response
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<div>Wendy, we are so glad to hear you had a perfect experience with TWO MEN AND A TRUCK®. We appreciate your business, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy, we are so glad to hear you had a perfect experience with TWO MEN AND A TRUCK®. We appreciate your business, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patti
Gaylon and Jaron were very professional, courteous, and careful. Not one thing was scratched or broken. They didn’t waste time and got everything done quickly and efficiently.
Response
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<div>Pattie, we love hearing that you had a great experience with your move crews! We are so thankful for them and all of their hard work. Thank you for noticing and for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pattie, we love hearing that you had a great experience with your move crews! We are so thankful for them and all of their hard work. Thank you for noticing and for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brooks
The movers were nice, but the idea it takes 3 hours to move a bedroom suit, patio table, grill, and toolbox is absurd. They didn't call when they were on their way either.
Response
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<div>Hi Brooks, we are so sorry to hear about your frustration. Please call our office at 615.595.5929 and speak with management to discuss your concerns. We would like to fix this. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Brooks, we are so sorry to hear about your frustration. Please call our office at 615.595.5929 and speak with management to discuss your concerns. We would like to fix this. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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