Reviews

08/15/2018

Roger

4 out of 5 stars
The packers needed more boxes to protect several pieces of furniture, but didn't have them on day one or two of the move. Several items were broken (and these are being resolved), and two pieces of furniture were scratched up pretty bad (Again being resolved). Overall, they were a good team.
08/14/2018

Stacey

5 out of 5 stars
EXCELLENT EXPERIENCE!! To get things started off, the person who I scheduled my move with made me feel so at ease and relieved. I needed to move from one location, pick up and drop some things at another and then take the rest to storage. She was amazing and set the bar for the entire experience. Everyone’s attitude was on point! Kacey and Gaylon quickly proved what great work and professionalism they were capable of and their willingness to get started and do exactly what I needed was remarkable. Coupled with their lovely manners, their dispositions reminded me of how people treated each other in days gone by...with respect, hard work, honesty reliability, and with great care about their employer and their job. I’m so glad I hired them and could not recommend them with higher regard.
Response
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<div>Stacey,<br/>wow, thank you so much for this amazing review. We really appreciate your kind words, and love hearing that you connected with our crews and saw how hard they work. Remember we are only 1 phone call away!</div>
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08/12/2018

Tammi

3 out of 5 stars
One mover was moving at a fast pace the other was not. In the past when one was taking furnituure apart the other was moving things to the truck. This time that was not the case, and I feel that they were slow until I said something. Then Jonathan started speeding up and did a really good job. Michael seemed to be at the same pace as before. That is why I could not give a better scoe.
Response
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<div>Tammi, thank you for bringing this to our attention. This is first we&#39;ve hear about your frustrations and have notified our staff. Please call our office at 615.595.5929 and ask for a manager so we can learn more about your situation and work toward a resolution.</div>
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08/12/2018

Mitch

5 out of 5 stars
Quick under the circumstances that were given. Over all good job.
Response
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<div>Mitch, thanks for taking the time to review us! We appreciate your feedback!</div>
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08/11/2018

Robbie

5 out of 5 stars
The crew you sent over was fantastic. They were fast, careful and very pleasant to be around throughout the day. They took every bit of stress I had about moving away from me. I'm overly satisfied with the service and will always be sure to recommend you.
Response
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<div>Robbie, we could not be happier to hear that your move was fantastic with us! We strive to go above and beyond for every single customer, and love hearing our hard work is paying off. Thanks for sharing!</div>
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08/10/2018

Ruth

5 out of 5 stars
Brian, Brian, Derek and Cookie were awesome. It took a long time to make my move. We did not finish until 9:00 pm. These gentlemen persevered and were very courteous.
Response
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<div>Ruth, thank you for being so patient with our hard working teams! We are very appreciative of your business and we hope to hear from you again!</div>
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08/09/2018

Rick

5 out of 5 stars
The office staff emailed information and was very thorough in explaining the moving process; Sarah made the move very easy. Our moving team, Michael and Devon, took great care with wrapping and loading the furniture. The furniture was loaded and delivered in one day. They were a very hard working team. Everything looks great. Thank you!!!
Response
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<div>Rick, thank you for this awesome review! We strive to make your move process stress-free and damage free! We really are the &quot;Movers who Care&quot; and are so happy to have helped move you forward!</div>
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08/09/2018

Constance

5 out of 5 stars
They were awesome. I broke my leg in the middle of getting ready to move and they saved us at the last minute.
Response
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<div>Constance, we are so sorry to hear about your leg, but glad you called us so we cold help you during this time! Thank you for your business and we hope to hear from you soon!</div>
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08/09/2018

Errol

5 out of 5 stars
Dwayne and Quavez were professional, diligent, affable and efficient. Although they arrived a little late, there were no other problems with the move.
Response
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<div>Errol, we are so glad to hear your move crews worked their hardest to make your move a great one! Let us know if there is anything else we can do for you!</div>
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08/07/2018

Pete

5 out of 5 stars
Arrived promptly and finished in short order, did a fine job!
Response
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<div>Thank you Pete! We appreciate you and your business.</div>
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