Reviews
Rebecca
Derek was amazing. He made sure everything was done right. His attitude was exemplary.
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<div>Rebecca, we appreciate you noticing our awesome move crews!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rebecca, we appreciate you noticing our awesome move crews!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
This was a great experience. Austin and Trenton were professional, expedient and very kind. Everything I have come to expect from Two Men And A Truck. I will definitely be calling Two Men And A Truck when I am ready to move out of storage and into another apartment.
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<div>Linda,<br/>We could not be happier to hear that your move crew was professional and expedient. We strive to exceed our customers expectations and sounds like that's what we did! We are looking forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Linda,<br/>We could not be happier to hear that your move crew was professional and expedient. We strive to exceed our customers expectations and sounds like that's what we did! We are looking forward to hearing from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kate
The two movers arrived on time. They took the time to wrap each piece of furniture and handle them with care. When we got to our final destination I asked for a piece of furniture to be placed in one spot and then changed my mind. They happily moved it.
Response
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<div>Kate,<br/>We really appreciate your review! We are here to make your stressful experience into positive one! We hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kate,<br/>We really appreciate your review! We are here to make your stressful experience into positive one! We hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michelle
Good experience with the moving team, very professional.
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<div>Thank you Michelle! So glad to hear you had a great moving experience with us.</div>
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<div>Thank you Michelle! So glad to hear you had a great moving experience with us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Will
One of the best customer service experiences I have ever had. From their communication over the phone, the confirmation emails, the upfront transparency and clarity regarding the cost, the courtesy of the guys doing our move, their care with our belongings, their timeliness and efficiency, the visit on site from their project manager to make sure everything was going smoothly... etc. It was all great! Would definitely hire them again and recommend them to my family, friends and any strangers on the street.
Response
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<div>Will, we really appreciate your feedback! We strive to make your entire moving process an easy transition by having expert communication between our operations team and the office staff. We hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Will, we really appreciate your feedback! We strive to make your entire moving process an easy transition by having expert communication between our operations team and the office staff. We hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
There's nothing negative we can say about our experience with 2 men & a truck. It's the 2nd time we've used them and the 1st time it involved an interstate move. We feel they offer a fair price, good insurance coverage, outstanding punctuality and all the services one could require.
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<div>Larry, we are so happy to hear not only that you had an outstanding experience with us, but that this is your 2nd time using our services! We hope to be your professional mover for life!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Larry, we are so happy to hear not only that you had an outstanding experience with us, but that this is your 2nd time using our services! We hope to be your professional mover for life!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
This great experience stared with Vicky, who gave us our quote and expained everything about our move. She was extremely nice and answered all of our questions. Our moving team of Ezekiel, AJ, Galan & Lane are awesome!
They showed up on time, were professional and very courteous. They even finished the job almost four hours under the quoted estimate! Moving is a very stressful experience but Two Men and a Truck made it much more enjoyable. We thought true customer service was a thing of the past until our experience with Two Men and a Truck. We have found the only moving company We will ever use again. Thank you for everything!!
Michael & Stephanie
They showed up on time, were professional and very courteous. They even finished the job almost four hours under the quoted estimate! Moving is a very stressful experience but Two Men and a Truck made it much more enjoyable. We thought true customer service was a thing of the past until our experience with Two Men and a Truck. We have found the only moving company We will ever use again. Thank you for everything!!
Michael & Stephanie
Cheryl
Very disappointed that the men were sent with a faulty truck knowing a 400 lb piano needed to be moved. Resulting in over an hour delay to get moved, costing me extra $$. The Ops Mgr only approved 45 min deduct when at least an hour should have been allowed.
Response
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<div>Hi Cheryl,<br/>We are so sorry to hear that this happened. This is definitely not the norm with TWO MEN AND A TRUCK®. If you could please contact our office at 615.595.5929 and ask for a manager we would love to come up with resolution for this. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Cheryl,<br/>We are so sorry to hear that this happened. This is definitely not the norm with TWO MEN AND A TRUCK®. If you could please contact our office at 615.595.5929 and ask for a manager we would love to come up with resolution for this. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
Used two men three other times. Always prompt, professional and on time
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<div>Robert, <br/>Thank you for choosing TWO MEN AND A TRUCK® as your professional movers! We hope to hear from you again if needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Robert, <br/>Thank you for choosing TWO MEN AND A TRUCK® as your professional movers! We hope to hear from you again if needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
I was very pleased with the service that Michael W. and Dedrick provided when moving my personal items. They were careful to wrap my furniture and other fragile items to ensure that there would be no damage. Both were courteous and professional. I will definitely recommend Two Men and a Truck and would request these two again!
