Reviews

02/14/2019

Donia

5 out of 5 stars
The movers showed up on time and moved my son's heavy furniture from his third floor apartment. They were polite and happy and moved quickly. I have nothing but good things to say about my experience with your company.
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<div>Donia,<br/>Thank you for taking the time to write some positive thoughts on our service! Thank you for letting us do all of your heavy lifting!</div>
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02/12/2019

Rick

5 out of 5 stars
Very easy to work with your company. Everyone showed up on time and were very helpful.
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<div>Rick,<br/>We appreciate this very much! Thanks for choosing TWO MEN AND A TRUCK&reg;</div>
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02/12/2019

Carolyn

5 out of 5 stars
The guys worked quickly and carefully and moved everything we asked them to move.
Couldn’t have asked for anything more!
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<div>Carolyn, <br/>We couldn&#39;t be happier to hear this! We strive to go above and beyond for our customers!</div>
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02/08/2019

Yvonne

5 out of 5 stars
The furniture piece had become unglued prior to the move, the workers tried hard to put it back together for me !! Above their job!
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<div>Yvonne,<br/>We strive to go above and beyond for all of customers! Thank you for this feedback we appreciate it !</div>
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02/04/2019

Bill

1 out of 5 stars
My experience with the fact you charge a travel fee of $135.00 regardless of the time traveled. I was told that if the crew and truck was 2 blocks away from my house that there is still a travel fee of $135.00
Traveling isn’t my problem, that should be absorbed by the company because it’s the cost of doing business. I’m getting 0 benifits out of your travel policy. Also in my city I’m warning person about your policy. I certainly hope charging me $135.00 travel fee was worth it for you
Response
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<div>Hi Bill,<br/>We are sorry to hear your frustration. As you know we charge by the hour and have a minimum travel fee of 1-hour for each move and we make this known to all of our customers before booking. Our travel fee covers the time for the men, truck, and equipment to make it from our location out to the load address, as well as the time from the unload address back to our location. It is a flat-fee that doesn&rsquo;t change even if our movers are delayed by inclement weather, or traffic. We have no problem explaining to this every single customer. Please reach out to our office with any more concerns.</div>
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02/03/2019

Meagan

5 out of 5 stars
I loved both of my drivers. They were amazing and I would recommend two men and a truck time and time again.
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<div>Meagan,<br/>We really appreciate your recommendation! Thanks for this awesome review. We hope to hear from you again someday!</div>
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02/03/2019

Timothy

5 out of 5 stars
First of all, I can’t say enough about Saimone M. And Matthew L. They couldn’t have done a better job. If you had offered me 5 Stars, I would have to add a (+) mark after the stars. They were so caring and very efficient. They really work well with each other. Very courteous and friendly. Not only will I use your company, I would ask for Saimone and Matthew. Thank you for helping to make moving my 100 year old mother-in-law from Skaneatles NY to her new home in Franklin. Thank you. Timothy Princehorn
Response
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<div>Timothy,<br/>One of the pillars that TWO MEN AND A TRUCK&reg; is founded on is the Grandma Rule&reg;, which is to treat every customer&#39;s belonging as if they were own grandmother. We really appreciate hearing your feedback!</div>
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01/29/2019

Chad

5 out of 5 stars
Greg and Dedrick were great. Very personable, professional and I will definitely use this company again in the future. Thanks so much!

-Chad
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<div>Chad,<br/>We are happy to hear that your move with TWO MEN AND A TRUCK was great and professional! Please call again if ever needed!</div>
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01/29/2019

Karla

5 out of 5 stars
The guys were on time (actually early, which was perfect for me) courteous, worked quickly, and took extreme measures to make sure my furniture was not damaged. Everything was padded and shrink wrapped. I will definitely recommend your company to anyone moving.

Karla
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<div>Karla,<br/>We strive to always not only protect your items but your home! So glad you choose us to help move you forward! We hope to hear from you again.</div>
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01/28/2019

Kelly

5 out of 5 stars
Two men and A Truck is a professional moving company. I felt there were several things that went wrong with our move but I do think it was the exception rather than the norm. They took every step to remedy any issues we had and in a timely manner. They even called to take care of things during Christmas. The management went out of their way to be sure things were made right and that we were satisfied. In the end, we were more than satisfied. We will definitely use Two Men and A Truck for our next move and we highly recommend them for your moving needs.
Kind regards, Vincent & Kelly
Response
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<div>Vincent and Kelly,<br/>We appreciate your feedback. We apologies for any confusion during your move, but we strive to always fix our mistake and satisfy our customers. Thank you for your recommendation!</div>
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