Reviews
Kristy
Both of the guys were friendly and professional despite some of the challenges and surprises thrown their way. They didnandacirc;??t complain and were optimistic in everything they did. They were very careful with our things and the house moving stuff in. I highly recommend them to anyone that wants to have an excellent experience and peace of mind that their things are in good hands.
Phil
Rico, Chris, Malik, and Zack are a great team. On time, courteous, took great care with the pieces they moved. They had a good attitude and obviously care about the job they do. Excellent work, guys!
Response
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<div>Phil, one of the pillars that TWO MEN AND A TRUCK® is founded on is the grandma rule, which is to treat every customer's belongings as if they were moving their own grandmother, so thank you for appreciating our moving crews and their hard work! Please call us if our services are needed again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Phil, one of the pillars that TWO MEN AND A TRUCK® is founded on is the grandma rule, which is to treat every customer's belongings as if they were moving their own grandmother, so thank you for appreciating our moving crews and their hard work! Please call us if our services are needed again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
I had a contents pickup on 3/10/2018 that went a bit over time, the 5 packers (Kevin, Shane, Mariko, Grant, and Brian) were very professional and I am glad I choose 2 Men and a Truck for my moving needs. I will not only recommend your services in the future, but have already told many of my friends of the awesome services I have received from your team! Keep up the good work!
Response
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<div>James thank you for choosing TWO MEN AND A TRUCK as your premier moving company. We appreciate your feedback very much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James thank you for choosing TWO MEN AND A TRUCK as your premier moving company. We appreciate your feedback very much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Keith
Was a little disappointed with lack of communication on the arrival time of my moving team. Advise that an after hours contact number be added to voice answering recording so customer can contact someone in the event of a andquot;No showandquot;.
Response
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<div>Keith thank you for taking the time to review our services, we appreciate your honest feedback. We apologize your experience with us didn't go as planned, as we always strive to exceed your expectations. We really appreciate<br/>your business and if there is something we can do to fix this situation please reach out our Management team at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Keith thank you for taking the time to review our services, we appreciate your honest feedback. We apologize your experience with us didn't go as planned, as we always strive to exceed your expectations. We really appreciate<br/>your business and if there is something we can do to fix this situation please reach out our Management team at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brenda
The two buys who used me were great. They had a long, long way to walk to unload the furniture and get it in the apartment. I never heard them
complain about the distance and it was pretty bad and long.
complain about the distance and it was pretty bad and long.
Response
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<div>Brenda we are so happy to hear you had a great experience using our services. Our move crews are professionally trained with apartment complex rules, regulations, parking arrangements, service elevators and understand the stress of apartment moving. Thank you for letting us do all the heavy lifting, and hope to hear from you again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brenda we are so happy to hear you had a great experience using our services. Our move crews are professionally trained with apartment complex rules, regulations, parking arrangements, service elevators and understand the stress of apartment moving. Thank you for letting us do all the heavy lifting, and hope to hear from you again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
This is our third move with Two Men andamp; A Truck and all three moves have been fantastic! The workers are always so polite and hardworking! The two gentlemen on my move this time were amazing! Extremely friendly, never stopped working, and took excellent care of our belongings. We will never use a different moving company other than Two Men andamp; A Truck!!!
Response
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<div>Amy, we love hearing that you choose TWO MEN AND TRUCK as your premier moving company! We aim to please with every move we do, and truly are the Movers who Care about moving your life forward. We wish you the best, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy, we love hearing that you choose TWO MEN AND TRUCK as your premier moving company! We aim to please with every move we do, and truly are the Movers who Care about moving your life forward. We wish you the best, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tammie
Everyone was really hard working and they did a great job!
Michael
We used your service two years and the team was awesome. This time it did not go as well. Not all of our items were loaded and there were several items that were left at the house. I have had to make several trips to retrieve the remainder of our house hold items. The truck was not properly loaded. Sorry for this poor rating but I have to be honest.
Response
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Both movers worked very hard and were curtious and professional.
Brad
The move went smoother than I could have imagined it would go. Iandacirc;??m so glad we chose the packing service. Excellent job overall!
Response
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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