Reviews

12/11/2019

Jen

5 out of 5 stars
Our entire end of end experience was awesome. They cleared out two very full storage units, and an apartment and unloaded to our new home. They were hard working, courteous and efficient. I would definitely use them again.
Response
Hi Jen,
We are very happy to hear that your whole move experience was awesome! We are glad you trusted us to help. We look forward to hearing from you again if ever needed.
12/06/2019

Scott

3 out of 5 stars
Kevin was awesome and extremely professional. Not one item was damaged. My only concern is clock management. My house was 1500 sf...2 bedrooms, living room, dining room. 2 bed sets, 3 couches, dining table, and patio furniture. I was quoted for around a 6 hour move..it took them 6 hours to load the items mentioned above. This move cost me twice what I budgeted. Obvious clock stretching going on here...not cool.
Response
Hi Scoot,
As the Movers Who Care, we strive to exceed our customers’ expectations and would be happy to discuss any concerns you may have. To speak with a team member directly, we encourage you to reach our office at 615.595.5929. Thank you.
12/05/2019

Keith

5 out of 5 stars
Team was hard-working and very professional.
In particular, we had a very heavy antique piano that was very challenging. They worked patiently with this and were very careful not to damage this delicate item.
Response
Hi Keith,
Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful and damage free! We hope to hear from you again!
12/05/2019

Kim

5 out of 5 stars
The gentlemen that moved me were great. It was the easiest and least stressful move I’ve done. None of the furniture was damaged and they had someone out to repair a scratch on my floor within days. This was done without me ever even making a phone call. I highly recommend 2 Men and a Truck!
12/04/2019

Frank

4 out of 5 stars
While there were some problems with my move, what I was most upset about was being told that the team was on the way when the office team knew the move team was delayed. I was waiting outside thinking that the team was on the way and would be there soon, when in fact they were held up and would not be making till 2hrs after the initial move. If they had just told me of the delay it would have been better than leading me on. Once this was straightened out everything went fine.
Response
HI Frank,
We’re very sorry to learn of your recent experience and the communications problems and can certainly understand your frustrations. We are happy to hear though you still had a good move experience and that your move team did their best to make up for this concern. We appreciate your feedback and we will share this with our team. Please call us at 615.595.5929 with any more concerns, Thank you!
12/03/2019

Glenn

5 out of 5 stars
My two guys did a wonderful job. They were very courteous, helpful and took care of my furniture and houses. Exceeded my expectations.
Response
Hi Glenn,
We are very happy to hear this and wish you the very best in your new home! Thanks for choosing TWO MEN AND A TRUCK®
12/01/2019

John

4 out of 5 stars
The movers did a great job. I was surprised by the trip fee in addition to the minimum hourly fee. I could be mistaken, but I did not remember a trip fee for my last move. I will use Two Men and a Truck again.
Response
Hi John,
Thanks for your feedback. We are glad to hear that you will be using our concerns. If you have any questions about your bill please reach out to us at 615.595.5929.
11/26/2019

Gavin

5 out of 5 stars
Contacting the office for moving service was quick, upfront, and convenient.

There was a bit of a mix up with work orders and my crew was about an hour later than the window (had gone to a wrong address). It was not a worry, really.

Upon arrival. The moving guys were super pleasant and professional (Jordon was one of their names). It was a small move and they handled it efficiently & without incident. Would definitely use again.
Response
HI Gavin,
Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
11/26/2019

Nicole

5 out of 5 stars
Took 5 hours to move, was quoted four. Movers were slow, obviously, because they’re paid by the hour. I had to help load the truck to reduce cost. Complained about some heavy items that I as a 5’4” female was able to lift into my house. Only took 30 minutes off for stopping for drinks, eating lunch, and smoking. Really should’ve only paid for 4.5 hours.
Response
Hello Nicole, We are sorry to hear of your frustration and can assure you the behavior you have described is not accepted here at TWO MEN AND A TRUCK. We encourage you to reach our office at 615.595.5929 so we may discuss any concerns. Thank you!
11/25/2019

Gale

5 out of 5 stars
Rico and DJ did a great job. They were pleasant, courteous, careful and helpful in small and considerate way, all of which I appreciated very much. Gale
Response
Hi Gale,
Thanks for taking the time to review our services! We couldn't be happier to hear that you had a great experience with your movers. Please call us again if ever needed.