Reviews
John
The mover team was excellent. They went out of there way to do a great job.
Susan
Issaic Ben & Drey were great! Did my move efficiently ! Very courteous!! Excellent team!! Thank You!!
Tonya
The two movers Mr. Church and Mr. Mike were very polite and I could tell that they were very knowledgeable about their work. They were extremely helpful and careful with all of my furniture especially and inherited antiques from my Grandmother. I would highly recommend these two gentlemen and Two Men and a Truck
Thank you so very much for making my move much easier.
Thank you so very much for making my move much easier.
Rick
The crew were on time, worked quickly and efficiently. Completed our move in much less time than estimated. All had great attitudes.
John
The were very pleasant to work with. They came in and started moving my things and treated it like it was their personal belongings. They always had a smile on their faces. I will be using them again soon to move my parents.
Rebecca
The two men who moved my furniture were courteous, efficient and took great care with my things. I would highly recommend them.
Virginia
I had an outstanding team led by Nigel - Brian, Rush & Abe were great. Everyone was helpful, polite and patient. I have moved about 8 times and this was far and away my best experience. All due to the people.
Bill
Horrible... As soon as they entered my home, it went down hill. We have three small dogs and one of the movers came inside the house and kicked at them. We needed one piece of furniture moved from bedroom so we could put them in the room and out of the way, and instead of coming in and getting to work, I experienced a mover kicking at my dogs and telling me how they don't like animals.
In addition to starting off this way, it appears there is NO TRAINING, as they seemed to think it was acceptable to push furniture around on bare wood flooring??? Also I would expect if i'm paying for a move, I'm getting work, not talking and texting on the phone??? The move took 6 hours of which should have been 4-4.5 hours at most.
I will make sure everyone i talk to knows how bad this move was!!!
In addition to starting off this way, it appears there is NO TRAINING, as they seemed to think it was acceptable to push furniture around on bare wood flooring??? Also I would expect if i'm paying for a move, I'm getting work, not talking and texting on the phone??? The move took 6 hours of which should have been 4-4.5 hours at most.
I will make sure everyone i talk to knows how bad this move was!!!
Response
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<div>Dear Bill,<br/>Moving can be stressful and we are so sorry that you had a less than a favorable moving experience. We at Two Men And A Truck understand that pets are family. This is the reason that it clearly states in our pre-move letter “We ask that you keep your pets occupied on moving day. This is to ensure that everyone (and every pet) stays safe during this very busy time.” Your three dogs spooked our mover and he did tell them to “git”. Once we discovered that there was an issue with your dogs and our mover, we immediately removed him from the move. We appreciate your input on your areas of concern and have spoken with our movers. Please feel free to contact our office if you would like to discuss this further. We appreciate your business and thank you for choosing Two Men And A Truck for your moving needs.<br/><br/><br/><br/>Miriam Berrouët<br/>Marketing Manager<br/>Two Men And A Truck®<br/>854 Kingswood Drive<br/>Conway, S.C. 29526<br/>(P) 843-234-2155<br/>(F) 843-234-2160<br/>We sell boxes and moving supplies!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dear Bill,<br/>Moving can be stressful and we are so sorry that you had a less than a favorable moving experience. We at Two Men And A Truck understand that pets are family. This is the reason that it clearly states in our pre-move letter “We ask that you keep your pets occupied on moving day. This is to ensure that everyone (and every pet) stays safe during this very busy time.” Your three dogs spooked our mover and he did tell them to “git”. Once we discovered that there was an issue with your dogs and our mover, we immediately removed him from the move. We appreciate your input on your areas of concern and have spoken with our movers. Please feel free to contact our office if you would like to discuss this further. We appreciate your business and thank you for choosing Two Men And A Truck for your moving needs.<br/><br/><br/><br/>Miriam Berrouët<br/>Marketing Manager<br/>Two Men And A Truck®<br/>854 Kingswood Drive<br/>Conway, S.C. 29526<br/>(P) 843-234-2155<br/>(F) 843-234-2160<br/>We sell boxes and moving supplies!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
The guys were awesome! Couldn’t have done a better job, will be using them again when I move out!
Paul
This was the second time in a one month period that I used Two Men and a Truck. My first experience was excellent, this last time was a lesser version with a few things things going wrong (wall damage, a dropped headboard).
