Reviews
Susan
This was an excellent move. We only had two guys since you were short handed that morning. But they got it done efficiently and very carefully. Nothing was damaged. They were simply wonderful! Kudos to them! They should get move of the month!!!! We will recommend Two Men and a Truck to any of our friends who are moving.
Martha
Two Men & a Truck packed up my house and moved everything across two states to my new home. I couldn't have been more pleased with the move from start to finish. Every person I dealt with was courteus and professional. The driver were most efficient. The move went smoothly, so much so that they were able to unload the truck at my new home a day earlier than originally estimated. I can definitely recommend Two Men & A Truck.
Kevin
My moving team was awesome. They were not average or good; they were awesome. Please let them know that their customers appreciate them very much.
Brian
Conner and Mike has to be the best movers ever. We had the cable company start at the same time as the movers completed the entire job with no damages before the cable company. This was the best moving experience ever. Thanks
Jennifer
This is the second time I have used Two Men and A Truck. They are courteous, fast and respectful of me and my property!
Shawn
I was given a window of time that the movers would show up (between 8 a.m. and 9 a.m.) so I was ready to go at 8 a.m. The movers didn't arrive until 9:30. I don't know about most people, but I had a very busy day and I needed things to be on time and moving as they were supposed to be. An hour window is quite enough wiggle room (frankly I think it's too much) to make it somewhere on time. I called the local office to inform them of my concerns and all I was told was that "we will let our manager know." Zero follow up.
We will need movers again soon when our home renovation is complete, and I won't be using Two Men and A Truck again.
We will need movers again soon when our home renovation is complete, and I won't be using Two Men and A Truck again.
Response
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<div>Please accept our sincere apologies for any inconvenience caused by the delayed start on your move day. This is not something that we take lightly and we will certainly be addressing your concerns so that the issues are not repeated. If there is ever anything we can do to help, we’d love the opportunity to show you how we intend for things to go. Please don’t hesitate to call our office at (803)731-7775 if you’d like to discuss further details. Thank you for reaching out!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Please accept our sincere apologies for any inconvenience caused by the delayed start on your move day. This is not something that we take lightly and we will certainly be addressing your concerns so that the issues are not repeated. If there is ever anything we can do to help, we’d love the opportunity to show you how we intend for things to go. Please don’t hesitate to call our office at (803)731-7775 if you’d like to discuss further details. Thank you for reaching out!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Keith
The moving team was PERFECT. They worked very hard and were a pleasure to have loading my truck. Two very hard working employees.
The office staff were not as good to work with. The movers were 2 hours late because their earlier job that day ran long. While that is understandable, I was never contacted and had a truck full of furniture to be unloaded and didn't know if I had the hired help I had scheduled. Made for a very unpleasant situation.
The office staff were not as good to work with. The movers were 2 hours late because their earlier job that day ran long. While that is understandable, I was never contacted and had a truck full of furniture to be unloaded and didn't know if I had the hired help I had scheduled. Made for a very unpleasant situation.
Response
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<div>Thank you for sharing your experience! Please accept our sincere apologies for any inconvenience caused by the afternoon start on your move day. We try to give a three-hour arrival window for any afternoon move and we understand that this may seem like a large range. In the future, please don’t hesitate to reach out to our office you have any concerns about the scheduling our arrival time of your movers. Our office staff is happy to assist you and will give you as much notice as we can. Your patience and understanding is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you for sharing your experience! Please accept our sincere apologies for any inconvenience caused by the afternoon start on your move day. We try to give a three-hour arrival window for any afternoon move and we understand that this may seem like a large range. In the future, please don’t hesitate to reach out to our office you have any concerns about the scheduling our arrival time of your movers. Our office staff is happy to assist you and will give you as much notice as we can. Your patience and understanding is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amber
There's a lot. They were late, tired/not awake at 10am, lied about what they were told they had to move, SLOW, poorly packed the truck and threw my boxes in at the end, refused to move our stuff longer than 2 hours, though the contract said 4-6 hours. After calling the office, speaking to Shannon, and then meeting the Supervisor, Rob, and learning the movers were all new and didnt know what they were doing, our stuff was finally moved-9 miles down the road. We paid $828 and that was OVERPAYING in my opinion. I will NOT recommend this company to anyone.
Response
<div class="bv-review-response-container">
<div>Thank you for reaching out! While we understand that you have been in contact with the office, we would like to apologize for any inconvenience you may have experienced during your move. Even though the move did come in under the estimated time, we understand that the miscommunication with our crew is added stress onto an already stressful move. We appreciate your understanding as we address the concerns discussed. Please feel free to give our office a call if you would like to discuss any further details.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for reaching out! While we understand that you have been in contact with the office, we would like to apologize for any inconvenience you may have experienced during your move. Even though the move did come in under the estimated time, we understand that the miscommunication with our crew is added stress onto an already stressful move. We appreciate your understanding as we address the concerns discussed. Please feel free to give our office a call if you would like to discuss any further details.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cathi
Theodore was excellent!! A true professional; however, his partner was negative from the start. If Theodore hadn’t put him in his place, the day would have been very stressful. Theodore is the best!
John
We loved the care and packing and wonderful servant attitude of the workers. They were very respectful. Still waiting to hear from office concerning missing property. We have not been able to find four bag chairs and two bronze garden hose containers that had the hoses inside. Third truck had those on them and we have not found them. They are not on the property. I have checked with home we left and they are not there. Please help.
