Reviews

10/28/2018

Grete

5 out of 5 stars
I couldn’t of ask for more reliable , efficant, courteous 2 men & a truck that you sent me. It went so smooth .i was very happy with the move.
10/27/2018

Casey

2 out of 5 stars
I used Two Men and a Truck based on my previous positive moving experience. This move the movers were very unprofessional and left items at my previous address that I have to now figure out how to get after paying for a $810 move with Two Men and a Truck. In my quote I listed a deep freezer and during the move I was told that they could not move it due to their lunch break and potentional unthawing. I was never told that the deep freezer had to be emptied to move in my initial quote conversation. They also left the bottom of my dining table that they assured me they had until we arrived to my new house. So many other items were left. Unfortunately the movers represent the company and because of that I will never use this company for a move again.
Response
<div class="bv-review-response-container">
<div>Thank you for your feedback! We are so sorry that your experience did meet your expectations! Our office will be in contact to ensure that your issues are resolved and we will work to see that they are not repeated. Your business is very important to us and we really appreciate your patience. Please don&rsquo;t hesitate to reach out to our office you have any questions.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/27/2018

Constance

2 out of 5 stars
Some of my items were misplaced and others were thrown in the yard as a result of running. I was not satisfied with the managers response to my complaints. I still have not found the missing items and the manager did not call to further talk to me about replacing them
10/27/2018

Vicki

5 out of 5 stars
I believe the gentlemen moving our stuff were al, barkley and dj. these men were awesome! these guys, put on display, a strong work ethic. they were courteous, polite and they hustled from the moment they arrived until they were done; both when getting our stuff and delivering it to the new house. they were non-stop. they were very careful to cover, wrap and otherwise protect our possessions & our floors. kudos to these men. if we ever need your services again, I hope they we can get them. thanks yall. Michael counts
10/27/2018

Albert

5 out of 5 stars
Crew showed up on time and worked diligently for two days. They really get after it.
10/26/2018

Paul

5 out of 5 stars
Our movers did an overall excellent job with an extremely heavy load up and down stairs.
10/25/2018

Gene

5 out of 5 stars
The office staff were very helpful in quoting prices and accommodating us. The moving team of Earl, Rod & DJ were very careful and accommodating. We would use their services again.
10/25/2018

Noelle

5 out of 5 stars
I was very pleased with the service and will more than likely use y’all again.
10/22/2018

Casey

2 out of 5 stars
We had two movers! Scott did amazing! Moved fast, effective and put things where it should be! He def worked like he was two men by himself! I kept asking if we were in our time limit(we only wanted 21/2 hours!) the other moved said yes! Come to find out I was charged 4 hours....with pieces still left in my other home....washer dryer, dressers, and in the new home nothing was put together and things key downstairs that goes upstairs! Scott didn’t have the appropriate help he should have! Other moved kept getting splinters(I had to get out for him). Kept stopping and complaining of back issues! Charged over $600 for things to be left behind and not done correctly!
Response
<div class="bv-review-response-container">
<div>Thank you so much for sharing your experience with us! It seems that there was a discrepancy between the time that your move was estimated to take and the time that you wanted to use. Please accept our apologies for any miscommunication on our part! We try to cater to all of our customers&rsquo; needs by giving them the choice of what they have us move, so we sincerely regret that this was not communicated properly. Thank you for your patience as we resolve the issue and please don&rsquo;t hesitate to reach out to us at (803)731-7775 if you would like to discuss any details. We greatly appreciate your feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/21/2018

Michelle

3 out of 5 stars
I was very pleased with them until I realized they didn't put the legs back on my desk and a few pieces of my furniture was damaged as well as my floor in my new house which I sent a message to them but I have not heard back from them yet so until I find out my furniture was messed up I was really happy since then I'm not at all