Reviews
Tanya
The moving team had drama which caused my time to have been adjusted. I had to throw away my own rap paper. I must say that I was disappointed with the service. I don't think that I could recommend this service. The lead mover tried to keep it together; however one could clearly see that it wasn't...the team was falling apart. One of the movers jumped out the truck while the truck was in motion. Very unprofessional....
Response
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<div>Thank you for reaching out! This is not the service we aim to provide, so please accept our apologies for the issues you experienced with your movers. We will be sure to get to the root of the problem so that it does not happen again and we really appreciate your patience as we resolve the issues. Please don’t hesitate to call our office at (803)731-7775 if you’d like to discuss further details regarding your experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for reaching out! This is not the service we aim to provide, so please accept our apologies for the issues you experienced with your movers. We will be sure to get to the root of the problem so that it does not happen again and we really appreciate your patience as we resolve the issues. Please don’t hesitate to call our office at (803)731-7775 if you’d like to discuss further details regarding your experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Renee
I have used Two Men and a Truck every single time I have moved in Columbia and they have now donated their services two years in a row to SC YLD Cinderella Project. I seriously could not say anything bad about this company or the movers they have on staff to help their customers. They are the best!!
Jeffrey
The senior mover was professional and took great care with our furniture. The problem was with his assistant. We were being moved from the 4th floor with an elevator and the assistant would return long before the senior mover (who I assume was positioning items on the truck). When the assistant was on his own he kept complaints by about the other mover being slow and not helping him, on more than one occasion he asked for my assistance in lifting the furniture onto the cart. I finally stopped this by asking him: andquot;Isn't this your job ?andquot;. I also observed him being careless in the handling of our things as well as an incident downstairs in the truck when we were about to leave for the new house, the assistant tossed the rolling cart into the truck with no regard for the furniture it hit.
Response
<div class="bv-review-response-container">
<div>Thank you for reaching out! We have addressed your concerns with our team and those issues will not be repeated. Please accept our sincere apologies for the inconvenience. If you’d like to discuss further details regarding your experience, please feel free to call our office at (803)731-7775. We really appreciate your feedback and your patience in dealing with this matter.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for reaching out! We have addressed your concerns with our team and those issues will not be repeated. Please accept our sincere apologies for the inconvenience. If you’d like to discuss further details regarding your experience, please feel free to call our office at (803)731-7775. We really appreciate your feedback and your patience in dealing with this matter.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Frances
The guys were polite, efficient, and very helpful. They worked with us to make things go smoothly. I would definitely recommend them.
John
Had an excellent experience with you company andamp; your movers, Mosley andamp; Malik did a wonderful job... they were efficient andamp; very courteous... the move took less time than we had expected mostly due to the wonderful job done by your movers.. we have already planned to use your company in the near future
Yvonne
Our over all experience was excellent. Our moving team was very polite and worked fast and efficiently. We highly recommend Two Men and a Truck!
Debra
Great service! On time, professional, worked quickly, will definitely recommend to others.
Curtis
They move very fast and professional on our stuff.
Mike
Good service. Always professional. Very good communication--from the first call requesting a move too the move completed...excellent.
Daniel
The young men who moved us were very courteous and very efficient all the while taking very good care of our furniture.
