Reviews
Marlene
They threw my stuff in the storage container without regard to care or organization. I’m sure things were broken.
Response
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<div>Thank you for sharing your concerns! Our teams are trained to handle belongings with care and consideration, but if the service you received did not reflect this or if you have items that were damaged during your move, we encourage you to reach out to us. We are happy to correct any mistakes or resolve issues whenever possible. If you have specific concerns regarding your experience, please reach out to us at (803)731-7775. We’d love the opportunity to make it right!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your concerns! Our teams are trained to handle belongings with care and consideration, but if the service you received did not reflect this or if you have items that were damaged during your move, we encourage you to reach out to us. We are happy to correct any mistakes or resolve issues whenever possible. If you have specific concerns regarding your experience, please reach out to us at (803)731-7775. We’d love the opportunity to make it right!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rod
Scheduler forgot to put me on schedule. Waited all afternoon. Finally called and then fortunately a truck was available to come and make the move. To their credit, they didn't make excuses and offered several discounts. That solved the problem for me. Nice people to work with and I would still recommend 2 men and a truck!
Response
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<div>Thank you for sharing your experience! We sincerely regret that we got off to a rocky start with your move and, in the future, we look forward to showing you the top-notch service that we aim for – from start to finish. Your patience and kindness are much appreciated. Please don’t hesitate to reach out if there is ever anything we can do to assist you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your experience! We sincerely regret that we got off to a rocky start with your move and, in the future, we look forward to showing you the top-notch service that we aim for – from start to finish. Your patience and kindness are much appreciated. Please don’t hesitate to reach out if there is ever anything we can do to assist you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
The guys were on time and worked well together. They were friendly and nice to work with. I will use them again if I ever need help moving.
Nicole
The movers made some small spots on my walls in my new home and damaged the washing machine pan in my old home. I didn’t see these things until after the fact. Overall they did a great job and I am appreciative of their overall work. If I move again I would use them but I would be more careful on spots and damages.
Greg
My overall experience with Two Men And A Truck was a good one. This is the second time I have used them and everything was moved carefully and none of my material was damaged. The only issue I had was when it came to confirmation calls: I did not receive a call to confirm my appointment (I called them), and the movers did not call when they were on the way only when they were lost. Other than this my experience was good, the price was great, and I will definitely use Two Men And A Truck again.
Steve
Good overall job. Got a little rushed at the end. Some minor errors were made.
Frank
Grayson and Justin were very professional and worked hard. They showed up early so I didn't have to wait on them and they took great care in moving my items into the truck and back out of the truck into my storage facility. I highly recommend Two Men and a Truck.
Grete
I couldn’t of ask for more reliable , efficant, courteous 2 men & a truck that you sent me. It went so smooth .i was very happy with the move.
Casey
I used Two Men and a Truck based on my previous positive moving experience. This move the movers were very unprofessional and left items at my previous address that I have to now figure out how to get after paying for a $810 move with Two Men and a Truck. In my quote I listed a deep freezer and during the move I was told that they could not move it due to their lunch break and potentional unthawing. I was never told that the deep freezer had to be emptied to move in my initial quote conversation. They also left the bottom of my dining table that they assured me they had until we arrived to my new house. So many other items were left. Unfortunately the movers represent the company and because of that I will never use this company for a move again.
Response
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<div>Thank you for your feedback! We are so sorry that your experience did meet your expectations! Our office will be in contact to ensure that your issues are resolved and we will work to see that they are not repeated. Your business is very important to us and we really appreciate your patience. Please don’t hesitate to reach out to our office you have any questions.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback! We are so sorry that your experience did meet your expectations! Our office will be in contact to ensure that your issues are resolved and we will work to see that they are not repeated. Your business is very important to us and we really appreciate your patience. Please don’t hesitate to reach out to our office you have any questions.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Constance
Some of my items were misplaced and others were thrown in the yard as a result of running. I was not satisfied with the managers response to my complaints. I still have not found the missing items and the manager did not call to further talk to me about replacing them
