Reviews

03/10/2021

MH

2 out of 5 stars
When I called to find out about an estimate the day of the move - the women who answered the phone were rude, unhelpful, and made the day miserable. I asked for a time estimate and was told they could not reach the drivers, had no idea and she said to "call back in half an hour!" Nice - not what your ad said about "treating everyone like your grandmother."
Response
MH, Thank you for your feedback. We apologize for any inconvenience we caused and would like to see what we can do to help. Our manager tried to contact you to follow up. Please give us a call at 610-499-2021 so we can see if there is any way we can make your moving experience better.
03/10/2021

Peter

5 out of 5 stars
Terrific service and pricing, very happy that estimate was higher than ultimate price.
Response
Peter, Thanks so much for choosing TWO MEN AND A TRUCK! We are thrilled to hear that Christopher and Drew worked at such a high level and were able to save you some money at the same time!
03/09/2021

Moira

5 out of 5 stars
The three guys on site were fantastic, upbeat, and extremely efficient!!!
Response
That's great to hear, Moira! We are so happy our team did a fantastic job on your move!!
03/09/2021

Kate

5 out of 5 stars
Joe and Jonathan were very quick and careful with our things, even when everything didn’t go as planned (not their fault). I didn’t feel nervous that anything would be broken or scratched. They did a great job and I would definitely recommend them! They were very kind and laughed at our bad jokes. Thanks guys!
Response
Kate, We are delighted Joe and Jonathan did a great job on your move and you enjoyed the time you spent with them! Thanks so much for your recommendations and for choosing TWO MEN AND A TRUCK.
03/03/2021

Stacey

1 out of 5 stars
We had a couple of items broken supposed to receive a phone call from corporate regarding the replacement of a television which is our nice television Sony have not gotten a phone call have not gotten any monies back to recuperate any losses there were on some boxes mattresses not match left out in the road had to go clean up little disappointed some stuff scratch some stops broken and we have not
03/03/2021

Donna

5 out of 5 stars
Derrick and his newer partner was fantastic! They were punctual, polite and carefully took care of my furniture theoughout the entire process.
I would love to use that team again.
I have three daughters who plan to use your moving services. I already used your moving services with one of them three years ago but this is the first time, I used your services for myself.

You score a 10/10 rating
Response
Donna, We are happy to hear Derrick and Kyle did such a fantastic job on your move! Thanks so much for the shout-out and the 10-star rating. We sincerely appreciate that TWO MEN AND A TRUCK is your family's preferred moving company.
03/02/2021

Tara

5 out of 5 stars
Cora was so helpful, accommodating and kind. My moving team was AMAZING! They, too, were so kind and gentle with my stuff. And kept me informed throughout the entire process. I would recommend two men and a truck in a second!
Response
Tara, Our teams take extra care in being professional, helpful, and kind! We will let them know how much you appreciated their help and care. Thanks so much for your recommendations and for choosing The Movers Who Care.
03/01/2021

John

5 out of 5 stars
Settlement changed three times and your company worked with us and the office team were so accommodating and understanding.

The two men who helped us move were awesome. Great guys, very personable and kind, and worked fast and efficiently handling each item with care. 10 stars to them.

You now have a life long customer and will recommend you to anyone who asks. Cannot say enough great things.
Response
John, We give this review 10 out of 10! Our teams work hard to provide the very best customer service. Thank you so much for your recommendations and for choosing TWO MEN AND A TRUCK as your preferred moving company! We look forward to working with you again.
03/01/2021

kuran

5 out of 5 stars
Anton Bolden and Shawn Turner were efficient and effective. They moved my items with care and finesse. Both Anton and Shawn were professional and I would like them to perform my next move from the storage unit to my house!
Response
Kuran, Thanks for sharing your moving experience! We are so happy Anton and Shawn were professional and efficient while taking great care of your belongings. We will be happy to send them for your move out of storage.
03/01/2021

Carol

5 out of 5 stars
My whole experience with Two Men and a Truck was good from beginning to end.
I called first to get information, the office was very helpful and gave me an estimate.
It was easy to schedule a date and time. The delivery team was wonderful and very careful with my furniture. They did a great job packing and moving it to where I needed. The team was very polite and friendly.
Response
Carol, We are happy you were pleased with your moving experience from start to finish! Thanks for your feedback and for choosing TWO MEN AND A TRUCK.