Reviews
Mike
Management would not provide 3 people like they did last time. I provided the request and was told in writing they would be at my place by 8:00am. I have sent it to Lisa Ebling to show her what she sent to me. When the two great guys came to make the move and saw that there was a need for a third, they were denied. They also did not get there until before 10.
Response
Mike,
We are sorry your move did not meet your expectations. We provided two estimates, at your request, for two men conducting the move as well as three men. We recommended three men because we thought that to be the most efficient way to conduct the move. At your request, we booked the move with two men and one truck with an arrival window between 8-10am, which is standard for all of our morning moves. If you have any other questions or concerns, you can contact our office at 610-499-2021 or email us at infor0558@gmail.com.
We are sorry your move did not meet your expectations. We provided two estimates, at your request, for two men conducting the move as well as three men. We recommended three men because we thought that to be the most efficient way to conduct the move. At your request, we booked the move with two men and one truck with an arrival window between 8-10am, which is standard for all of our morning moves. If you have any other questions or concerns, you can contact our office at 610-499-2021 or email us at infor0558@gmail.com.
Arlene
Trail and Daniel were my moving team - truly they were brilliant. Efficient, friendly and on time all round. I have never used a moving company before (except Dolly) and I think I’ve been spoiled. They took time to explain the process as they worked and so much care with all my belongings. Trail is clearly a super leader and they both worked really well as a team. Thank you!
Response
Arlene, Thank you for your kind words! Trail and Daniel are an excellent team and we're proud to hear they provided such excellent service.
Deborah
Two Men exceeded my expectations, providing outstanding customer care and professional service. I would highly recommend them!
Response
Diana, Thanks so much for your feedback and recommendations! It's great to hear our team exceeded your expectations!!
Amin
Shout out to Jake and TK from the moving team - very professional young gentleman who are very efficient.
Victoria from the office was very helpful clearing up an issue with the estimate.
Overall very satisfied. Thanks.
Victoria from the office was very helpful clearing up an issue with the estimate.
Overall very satisfied. Thanks.
Response
Amin, We are happy Jake, TK, and Victoria made sure you had a great moving experience from start to finish! Thanks for the shout out and for choosing TWO MEN AND A TRUCK.
Stephanie
They guys were very polite and worked fast yet carefully! It was done faster than we ever could've done it ourselves and in less time than we were quoted. The price was well worth the experience we received. We would use them again and definitely recommend the company to others!
Response
Stephanie, We are happy our team provided a great moving experience and saved you money in the process! Thanks so much for your recommendations and deciding to use TWO MEN AND A TRUCK.
Matthew
This move was a real mixed bag. First the people went out of their way to fit the move into a busy schedule. The guys tried hard and were nice but they did not get there till 630 pm and were tired. I ended up having to complete my own move. 1) please communicate if you are going to be late 2) don’t take work if you can’t do it right.
Thanks for helping me out but it should have been better.
Thanks for helping me out but it should have been better.
Response
Matthew, We sincerely apologize for our lateness and the inconvenience we caused for your move. Our manager has been trying to reach you to see if there is anything we can do to make your move an overall positive experience. We would like the opportunity to discuss these issues, so please give us a call at 610-499-2021 or email us at info0558@twomen.com.
Melissa
Starting with great customer service, including detailed quotes, answering many questions, and scheduling changes ....Then AMAZING, efficient, great movers who moved us into 4th floor walk-up on a super hot day! I cannot say enough about how great everyone was in making this move during a stressful time so seamless! Super professional team!
Response
Melissa, We love to hear feedback like yours! We'll be sure to share your compliments with Lisa, Stephon, and Shawn. Thanks so much for choosing TWO MEN AND A TRUCK.
David
Steve and Key were courteous, quick, and professional during the move. Lisa in the office was very kind, accommodating, and knowledgeable setting up the move. All in all, the move went about as painless as moves can be, and that's saying something.
Response
David, We are so happy Lisa, Steve, and Key delivered a great moving experience from start to finish! Thanks for your feedback and for choosing TWO MEN AND A TRUCK.
Zachary
Very professional. The office staff were knowledgeable and made booking easy and straight forward. The moving crew was phenomenal. They were professional and very hard workers and made the move a breeze. They were great and I would highly recommend to anyone looking for movers. Thank you!
Response
Zachary, Thanks so much for your recommendations and business! We are delighted our office staff made your booking easy and our moving team executed your move with phenomenal customer service!
fred
Vincent and Bahem were terrific in every respect. They worked hard, were careful and dedicated to the task. They were a pleasure to work with and made to move go smoothly. I have scheduled a move for my son next week and look forward to seeing them again. Best, Fred
Response
Fred, We are delighted that Vincent and Bahem exceeded your expectations! We will let them know how much you appreciated their work ethic. Thanks for your feedback and for booking a move for your son!
