Reviews
Sean
The team made our moving experience extremely stress free during a very stressful time. They were pleasant, careful with our items and lightening fast. Couldn’t recommend more!
Response
Sean, Thank you so much for your recommendations and feedback! We are delighted our team helped make your move a great experience.
CHINTANA
Wall scratches from furniture. Mattress handle torn. Some pottery broken in bins. No action needed for these damages.
Response
Chintana, We sincerely apologize that your move was less than perfect. Thank you for sharing your concerns. We're glad that we were able to address the issues you raised and hope you will consider us again in the future.
Janine
Excellent team! I’m very pleased with my experience!
Response
That's great to hear, Janine!! Thank you for choosing TWO MEN AND A TRUCK.
gregory
Nice to work with, used multiple times with family moves. Always flexible and friendly, a must when dealing with my family.... G
Response
Gregory, Thanks for your feedback and for continuing to choose TWO MEN AND A TRUCK. It is our pleasure to help with your family moves.
Nancy
I believe my movers were AJ and Derrick and they were both amazing. Professional and super friendly. Would definitely use them again in my next move. Thanks for everything!
Response
Nancy, That's what we like to hear! We will let AJ and Derrick know how much you appreciated their help. Thank you for sharing your experience and for choosing TWO MEN AND A TRUCK.
ERIN
The movers were 2 1/2 hours late. It appears that the job before me ran long. I understand, but I think they could have found someone else to come sooner than they did.
Response
Erin, We appreciate your feedback and sincerely apologize for the inconvenience and frustration you experienced because of our team's delayed arrival. Unfortunately, we didn't have an available team to send any sooner. We hope our team helped make your moving experience better despite the late start.
Madeline
Excellent and efficient from start to finish! My only comment is that the movers (who were great) left their dolly on our deck. They can come pick it up anytime, just give me a call as a heads up! :)
Response
Madeline, We are delighted our team provided excellent customer service! Thanks so much for your feedback and letting us know about the missing dolly.
debbie
The responsiveness and communication was great. Your crew were wonderful and so helpful and were so careful with the various pieces of furniture. I will definitely use your services again!! Thanks fir a job well done !!
Response
Debbie, We are happy you had a great moving experience! Thanks so much for your feedback and for choosing TWO MEN AND A TRUCK.
Victoria
Paid doubled my original estimate! Team 1st day very professional. Introduced themselves, put down runner to protect floors, padded doors & railings. Reviewed the inventory sheet PRIOR to loading truck. A+. Team on 2nd day very unprofessional. No introduction. Presented inventory sheet AFTER truck was loaded. Damage occurred. FORGED my signature to Previous Damage Report! Rating D. Disappointing!
Response
Victoria,
We appreciate your feedback and sincerely apologize for the inconvenience and frustration you experienced during your move. We constantly strive to improve and will certainly use your feedback to accomplish this going forward. We are pleased we were able to address these issues, but if you have any other questions or concerns, please don't hesitate to contact our office at 610-499-2021.
We appreciate your feedback and sincerely apologize for the inconvenience and frustration you experienced during your move. We constantly strive to improve and will certainly use your feedback to accomplish this going forward. We are pleased we were able to address these issues, but if you have any other questions or concerns, please don't hesitate to contact our office at 610-499-2021.
Dawn
My moving team was exceptional. The supervisor took a lot of initiative and made a difficult day a lot easier. My belongings went into storage and the team took time to load the storage unit in a manner that will give me the most use of the storage unit. I'm very thankful for the office staff and moving team. I will definitely recommend and use Two Men and a Truck in the future. Thank you!
Response
Dawn, We are delighted our team exceeded your expectations! That is their goal for every move. Thank you so much for your wonderful feedback and recommendations.
