Reviews
John
Movers did an excellent Job. Kind, courteous, on time, and presented themselves in a professional manner. The only thing was some plants were left behind that I asked to be move in the shipment. No issue really, I took them to their destination the following day. Great job all in all!
Response
Thanks John for the awesome review. We will be sure to send your compliments over to the guys. We do not take live plants because of the high temperatures inside the moving van boxes could harm them. Thanks for choosing TWO MEN AND A TRUCK and using "The Movers Who Care!"
Robin
The men were very respectful and polite. They are a great asset to your company. We were very impressed. Thank you for all your hard work especially in the cold and rain. 10++
Response
Hello Cheryl. Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier. We will pass your praise onto your move crew of Cody, Brandon, Ethan, and Aaron.
Walter
Outstanding customer service , borh on the phone with office staff and moving team .
This is my 3rd time using this service . I wouldn't use anyone else.
This is my 3rd time using this service . I wouldn't use anyone else.
Response
Thank you Walter for your outstanding review. We love repeat customers. Thanks again for using "The Movers Who Care!"
Karen
I thought the 3 guys did awesome. They were careful with furniture and they even took things apart and put them back together. Easy to get along with. Service was great!
Response
Hello Karen. Thank you for taking the time to share your recent experience with us! We are so happy your move team of Cody, Brandon and Johnathan could help make your moving day less stressful. Thanks for choosing "The Movers Who Care."
Robin
The crew was polite and respectful. They handled the items with care and were very helpful in placing furniture and boxes in our new home. The move was timely and went smoothly. If I had to move again, I would definitely use your services.
Response
Thank you Robin for your great review. We love these referrals that shout out the move crews hard work. Cody, Williams, and Nathaniel were glad to hear that they met your expectations. We appreciate repeat customers so maybe we will hear from you in the future. Good luck and thank you for choosing "The Movers Who Care!"
Amanda
The men were very kind and helpful. They were very efficient.
Response
Thank you Amanda for your great review. We will pass the kind words over to your move lead Chris and his crew. Enjoy your new home and thanks again for choosing "The Movers Who Care!"
Dawn
The moving team was awesome! They were fast and efficient and professional. They somehow got a monstrous dresser and an elliptical up the stairs which was very impressive. They worked well together as a team. I would highly recommend you to anyone!
Response
We are so pleased to hear that you are happy with your experience, Dawn. We will pass your good words over to Cody and his crew. Thanks for choosing TWO MEN AND A TRUCK!
William
Moving team was great until they decided to take my laundry room doors off and couldn’t figure out how to get them back on which wasted about 40 mins for two of the guys at 185/hr isn’t a good look. They said I should get it discounted but didn’t. Also never got a final bill which is odd. We were closer to the 4-4.5 hour mark but the final total was closer to the 6.5 hour mark so I don’t know how.
Response
We are sorry to hear that you was unhappy with your move experience. The final bill is generated after the move payment has been ran from the mover's tablet. We charge from the time we leave our office until the time we return back to our office, which is in the signed pre move letter and gone over by the CSR. You was billed for 5.75 hours not 6.5 hours. The tablet was left at your property and you stated it would be returned but has not been. That is why you hadn't gotten a generated bill. We had to turn off the service for the tablet and a replacement had to be ordered. Per the conversation with the General manager you felt that you were over charged by 15 minutes and wanted the break down of the final bill which was sent to you after the conversation. Also in the signed pre move letter it states that we do not unhook washers and dryers, but your move crew went outside of protocol and did it for you so the items could be moved the day of the move. Thank you for your reply card, it gives us the business an opportunity to address the complaint.
Anna
Excellent job moving two pianos. Friendly, courteous, and knowledgeable in doing a difficult move. Very detail oriented and move was done safely and efficiently. Very pleased and happy to recommend.
Response
Hello Anna. We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! Thanks again for using "The Movers Who Care."
Lana
The day I moved was a horrible
weather day pouring rain, and humidity. The team that I had was awesome, the care that they took to wrap everything so it would not get wet was amazing. These guys really enjoyed what they were doing. They took time to ask what I wanted done, and they listened. I will recommend these gentlemen and this company to everyone. Thank you Two Men and a Truck !
weather day pouring rain, and humidity. The team that I had was awesome, the care that they took to wrap everything so it would not get wet was amazing. These guys really enjoyed what they were doing. They took time to ask what I wanted done, and they listened. I will recommend these gentlemen and this company to everyone. Thank you Two Men and a Truck !
Response
Wow Lana! Thanks for the awesome review. We will be sure to send your compliments over to your move crew of Leston and Nathan. Thanks for choosing "The Movers Who Care!"
