Reviews
Sherwin
They broke two pieces including a 5 tier bookshelf. Nice enough men and they were fairly quick but mistakes were made.
Response
Hi, Sherwin,
I apologize for the broken pieces. If you haven't already, please reach out to our claims department at 918-994-5199.
I apologize for the broken pieces. If you haven't already, please reach out to our claims department at 918-994-5199.
Debbie
The whole moving experience was great. The office staff and the 3 moving gentlemen were all friendly helpful and very thoughtful. Also very professional with fragile items
Response
Hi, Debbie!
Thank you for the review! We were happy to help you with your move.
Thank you for the review! We were happy to help you with your move.
John
2 hrs late.Twice I had to call to see what was going on. Guys that did the actual moving work were Fantastic!! Nobody has called to arrange final payment.
Response
Hi John,
I am sorry to hear of the hiccups. It looks like you signed to use the card on file used for the deposit, so your card used for the deposit will be ran. I am also sorry to hear that we ran a little late. Looks like we were able to get the job done $210 under the initial estimate as well. Again, my apologies that we ran late. I will pass this feedback on to the operations manager.
I am sorry to hear of the hiccups. It looks like you signed to use the card on file used for the deposit, so your card used for the deposit will be ran. I am also sorry to hear that we ran a little late. Looks like we were able to get the job done $210 under the initial estimate as well. Again, my apologies that we ran late. I will pass this feedback on to the operations manager.
Dana
We were so happy with the carefulness and the efficiency of our team (Mason, Dominique, Zion and Michael). They were fast, but also stopped to ask questions and listen to any concerns. I felt like the speed was for our benefit, not theirs. They also made it a pleasant experience because they obviously worked well with each other and enjoyed each other. It made me smile through the whole day!
Response
Hi, Dana!
Thank you for the kind words! We are very fortunate with great employees. We are happy to hear how pleased you were with your move and hope you think of us in the future for any junk removal service needs.
Thank you for the kind words! We are very fortunate with great employees. We are happy to hear how pleased you were with your move and hope you think of us in the future for any junk removal service needs.
Jackie
I’ve used two men and a truck a couple times in the past, but Daniel and Russel were by far the best team I’ve ever had! Very happy they were able to help me with this move.
Response
Hi, Jackie! Thank you for the review! We are happy to hear how you well your move went and how pleased you were with our team.
Rob
The only thing about your service that bothers me is that the clock starts at the time the truck leaves your property until it returns. Actual touch time of the crew was just after 9 am until just before 11 am, but I was charged for over the 2 hour limit. Maybe this is industry standard, I don't know. There should be a better way to be more accurate in quoting fees for budgeting purposes.
Response
Hi Rob, we're happy to hear our services earned a 5-star review! Our employees must be paid while driving, given that is considered "work" by the government. Some companies opt to charge you outlandish "travel" fees to cover this, however, we keep it simple. Thanks for your feedback and the opportunity to provide some insight.
Linda
Our crew was professional and very knowledgeable about taking care of out furnishings. Shout out 2 a gr8 job Mickey's team!
Response
Hi, Linda -
Thank you for the review! We are glad to hear that you were satisfied with our employees!
Thank you for the review! We are glad to hear that you were satisfied with our employees!
Charlene
The three guys (Mason,Dominique and Christian) did such a great job. Quick and efficient.
All had very positive attitudes.
All had very positive attitudes.
Response
Hi, Charlene!
I will pass the positive words along to Mason, Dominque and Christian. We're so glad your move went great!
I will pass the positive words along to Mason, Dominque and Christian. We're so glad your move went great!
Armando
Good service always pays off this team needs a raise!
Response
Hi, Armando! Thank you for the review. We take great pride in knowing the satisfaction of our customers.
Cheryl
I am 71 with a heart condition - they would not let me do a thing - everything moved well - they were so friendly and hardworking. I always recommend your company to friends and family.
Response
Hi, Cheryl!
That's what we strive for during a move. We are pleased to hear how friendly and hardworking our employees were. Thank you for your continuous referrals!
That's what we strive for during a move. We are pleased to hear how friendly and hardworking our employees were. Thank you for your continuous referrals!
