Reviews

05/28/2018

Ashley

5 out of 5 stars
Very professional! Very friendly! I had a last minute move and they were able to get me scheduled in and moved as soon as I needed them! They surpassed my expectations! Wonderful company!
Response
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<div>We love to hear stories of how our employees have surpassed customers expectations! Thank you for the 5-Star review Ashly!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/28/2018

Pamela

5 out of 5 stars
The men that provided service for us were absolutely amazing. They exude the essence which permits your company to maintain an incredible brand. The level of knowledge, kindness and professionalism is to be commended. We greatly appreciated the depth of care when removing and replacing items in our properties. I felt confident that all would be well and would highly recommend the men that came to our property to friends. the quality of service customer service was impeccable! They were excited about engaging us and taking care of our moving needs. This was one of the most incredible moving experiences that we've encountered. The personalities were radiant and smiles penetrated our hearts as then approached and introduced themselves. You should consider it a blessing to have them
Response
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<div>Pamela, we love to hear success stories on how our employees work hard to protect our brand! But what is most important is that they took excellent care of you! We thank you for the opportunity!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/28/2018

Timothy

4 out of 5 stars
The people who actually showed up did exactly what we required, moved furniture between 2 rooms.
the office people however did a horrible job. While I told them exactly what we needed,The 2 guys were told something totally different by their office than what they got.
Tossup if I ever use again as the office sent out an unneeded truck along with 2 very poorly briefed workers
Response
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<div>We&rsquo;re sorry to hear of the mix up Timothy, but are ecstatic to hear a success move story from you! Our guys work hard to provide excellent customer service! Thank you for the recommendation!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/28/2018

Matt

5 out of 5 stars
My crew was beyond amazing. Punctional, kind, worked together, kept great attitudes and got the project done when others had failed.
Response
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<div>Thanks for letting us know about your great experience Matt! We appreciate your trust in our company!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/28/2018

Gina

5 out of 5 stars
I needed someone right away and got it done. James and the guy with him carried out what was needed quickly. Even paid attention to the special handling needed for my craft desk.
Response
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<div>Great moves make great customers for life! Thanks for the opportunity Gina! Cheers!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/27/2018

Janet

1 out of 5 stars
My move was a bad experience. I have lung cancer and had just had radiation treatment and was in bad shape. They moved 1/2 of my house presented me with a $700 bill and told me they’d comeback that evening and finish free of charge! They next afternoon when no one showed back up and I was too sick to finish the move or even call another company I finally got in touch with the operations manager. He came to my house (I had stopped payment on my check to their company) he offered to bring a crew and finish the move for free. They were supposed to start at 8am on Wednesday and the move was finished at 7pm on Thursday evening. End of my experience with Two Men and A Truck.
Response
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<div>Thank you for reaching out and making us aware. We are happy we were able to address this issue with you and to not only complete your move, but to do it at no cost. We apologize again for the frustration and are happy we had the oportunity to redeem ourselves.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/27/2018

Barb

5 out of 5 stars
The 3 gentlemen that moved me went above and beyond. Very polite, courteous and were extremely helpful. I wouldn't hesitate to use Two Men and a Truck again.
Response
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<div>Hi Barb! We are so happy to hear that you had a wonderful experience! Thank you for the great feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/27/2018

Jan

3 out of 5 stars
they guys were short boxes, and had no sharpies to label boxes, overloaded some boxes, took a long time.
Response
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<div>Hi Jan, we apologize that we did not have a sharpie. We will certainly double check to make sure we have those in the future. Thank you for the feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/27/2018

Mark

5 out of 5 stars
The crew worked extremely hard the whole time. Very friendly!
Response
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<div>It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/27/2018

Don and Linda

5 out of 5 stars
The young men were very quick but delicate with my "precious" things. There was not much "standing around" they kept it moving. I wish I would have written their names down because I will be calling you all in about mid June to move it all from storage to my new house. They were a wonderful crew! Young strong men, with very helpful attitudes. The test will be when we unload the POD as to how good their stacking and packing skills are demonstrated. :) It was a very good experience.
Response
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<div>Don and Linda! We would love the opportunity to move you forward again!<br/><br/>Justin Langston<br/>General Manager<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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