Reviews

04/22/2023

Marvin

2 out of 5 stars
We were pleased with the men who moved us. But they did not reconnect the power cord to the electric power chair I realized we did not purchase your extra insurance. But I expect there would be a certain standard to be met without purchasing extra insurance. Items should be delivered the condition in which they were picked up which means the power cord would have been reconnected to the chair.
Response
Hi Marvin, we're sorry to hear you are still concerned about the power cord. We did provide you with compensation to replace that cord. Have a wonderful week!
04/18/2023

Pam

5 out of 5 stars
Steve and Mike were great. They were professional and courteous. And they could still joke around which made the day fun and not so stressfuIl. I could not be any happier with the job they did. I feel they went above and beyond to make sure everything was done correctly, packed correctly and most importantly, placed where I wanted it in the new home!
Response
Hi, Pam!

Thank you so much for the review! We enjoyed moving you and wish you the best in your new home.
04/18/2023

Tammy

5 out of 5 stars
Team did a great job. They worked hard for almost 12 hours for all the things we were moving to 3 different house holds.
Response
Hi, Tammy!

Thank you so much for the review!
04/17/2023

Stephanie

5 out of 5 stars
Our guys were very friendly and worked hard - we had a complicated move with three locations and they handled it well. The last 30 minutes the elevator went out and the guys had to carry some large pieces up a flight of stairs! They did a great job and didn’t complain or act put out. would definitely use again!
Response
Hi, Stephanie!

Thank you so much for your review and for your business! We are happy to hear how pleased you were with your move.
04/08/2023

Diana

5 out of 5 stars
They were prompt and worked quickly. Kamil was a good supervisor and communicated effectively with me. The office representative put up with quite a few questions from me and did it very nicely.
Response
Hi, Diana!

Thank you for your business! We loved helping you move!
04/04/2023

Trent

4 out of 5 stars
The guys did a good job. Unfortunately there was one less person than scheduled. The way they tip entertainment stands and buffets breaks the feet on them. But they notified me and I was able to put some screws in before they set the furniture in place.
Response
Hi, Trent -

I'm so sorry to hear that you had issues on your move. We did a follow up phone call with you today and left a voicemail. If you want to speak further, please give us a call.
04/02/2023

Karen

5 out of 5 stars
It was a great experience, moving is hard enough and the movers were professional and quick and pleasant
Response
Hi, Karen!

Thank you so much for the review! We appreciate your business!
04/01/2023

Wanda

2 out of 5 stars
They just dumped every thing in garage, and carport, broke the gate on the side of house. Brought the couch in and two chairs. Thru cushions on the floor for me to replace. Not personable at all. Staff in office was great.
Response
Hi Wanda,
We're sorry to hear this. This doesn't reflect the customer service we pride ourselves in providing. We attempted to follow up with you but after introducing ourselves, you hung up. We'd love to support you in making this right. Please call us so that we can correct any errors.
03/30/2023

Tom

4 out of 5 stars
overall I was happy with the move. they did take a few personal phone calls that seemed a bit long. also one of them was spitting on the floor of the storage facility quite a lot and not cleaning it up. Bottom line seemed a little expensive when the guys seem to be only getting paid $15-17 per hour. (I overheard them talking.) For the amount I was paying they should be getting $25-30 per hour.
Response
Thank you for your feedback. If you think your move was too expensive, imagine what it would have been if the cost of labor was 76% more expensive ($17 to $30). We're happy that the crew worked hard for you and treated your furniture with care. Best of luck on your new adventure!
03/28/2023

Nikki

5 out of 5 stars
Both men were professional, called while on their way, asked for details so they'd know when they got there and not waste time talking, went over paperwork efficiently, got right to work, very pleasant men, helpful, understanding, and hard working. They were the fastest I've ever been moved. I will never use a different company again and I hope those guys are there to stay!
Response
Hi, Nikki -

Wow! That's awesome to hear! We appreciate your business and look forward to moving you in the future!