Reviews
Megan
I will not use two men and a truck again. I was told the men would be there between 9 and 10...they finally arrived at 1145 after calling them numerous times. The men ended up getting the job done but the fact that I had to ask twice for a discount due to the lack of customer service was even more irritating. I felt like they did not care.
Response
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<div>Hi Megan, we are so sorry to hear that we were late, but are happy to know our employees worked hard and got your job done efficiently and safely. We hope based on their great performance that you will consider giving us another chance to prove ourselves in all areas of customer satisfaction.</div>
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<div>Hi Megan, we are so sorry to hear that we were late, but are happy to know our employees worked hard and got your job done efficiently and safely. We hope based on their great performance that you will consider giving us another chance to prove ourselves in all areas of customer satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tammy
My experience with the two guys moving our household items was excellent. My only frustration was that when I called to schedule the move the coordinator did not do the following which results in problems the day of the move. Specifically, she did not send someone out to look at my house resulting in the moving time being twice as long as anticipated. The phone coordinator did not inform me I was responsible for disconnecting our washing machine hoses and refrigerator hose from the ice machine to the water line. The phone coordinator did not tell me they would not move my potted plants or lawn mower. These were all things that added to an already stressful day that should have been explained to me over the phone.
Response
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<div>We love excellent reviews! Thank you for the feedback, Tammy! It certainly helps us make our next move better!</div>
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<div>We love excellent reviews! Thank you for the feedback, Tammy! It certainly helps us make our next move better!</div>
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Scott
The two men you sent we're great. They did not mess around they were careful and fast. Your office got me in on a last minute call after the supposedly less expensive mover I had called did not show up after giving them a 3 week advance notice that we had to be out on 9/29/18. 2 men and truck was able to get me moved that same day
. I think I probably saved alot of money using 2 men & truck because they really were fast came in and got busy . I didn't have to explain alot they just jumped in and did a excellent job.. Can't express how great they were.... Highly recommend!!!
. I think I probably saved alot of money using 2 men & truck because they really were fast came in and got busy . I didn't have to explain alot they just jumped in and did a excellent job.. Can't express how great they were.... Highly recommend!!!
Response
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<div>Thanks for the great review, Scott! We are happy to hear you would highly recommend us! Don't forget to tell your friends and family about your great experience!</div>
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<div>Thanks for the great review, Scott! We are happy to hear you would highly recommend us! Don't forget to tell your friends and family about your great experience!</div>
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Nick
The team that helped in our move was efficient as well as personable. We were very pleased. We will be calling your firm when it is time to consolidate everything into one house in the Tulsa area.
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<div>We can't wait to move you forward again, Nick!</div>
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<div>We can't wait to move you forward again, Nick!</div>
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Erin
We've moved 11 times in 14 years--but this was our first move using Two Men and a Truck. We had such a GREAT experience with Two Men and a Truck- our movers were awesome and they made the experience stress free! Can't say enough good things about our experience with this company- there's a reason they have an A+ rating from the BBB. Do yourself a favor and hire Two Men and a Truck to move you!
Response
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<div>Welcome to the Two Men And A Truck family, Erin! We are so pleased to hear you had such a GREAT experience!</div>
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<div>Welcome to the Two Men And A Truck family, Erin! We are so pleased to hear you had such a GREAT experience!</div>
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Amy
Movers came within time window expected, were professional and friendly, made one stop to pick up additional items and completed my move. Would definitely use again. (Hopefully not TOO soon!)
Response
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<div>We hope to see you again in the future Amy!</div>
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<div>We hope to see you again in the future Amy!</div>
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John
Excellent, professional, courteous, and friendly service from the office staff to the movers. Their work was done efficiently. Could not be more pleased with the company and it’s personnel. I highly recommend them.
Response
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<div>We work hard to be quick and efficient so that your move day is stress free! Thank you for the 5-star review, John!</div>
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<div>We work hard to be quick and efficient so that your move day is stress free! Thank you for the 5-star review, John!</div>
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Darin
I was a little sticker shocked with how off the price was to the estimate, but the movers were very professional and did a great job
Response
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<div>Hi Darin, thank you so much for leaving us a great review!</div>
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<div>Hi Darin, thank you so much for leaving us a great review!</div>
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Christina
Our team was on time, efficient and had a great attitude. Our move happened on a day that was quite hot and humid and overall uncomfortable for moving large amounts of boxes and furniture. The team was happy, accommodating and trustworthy. If we move again we will most definitely be calling for your assistance again.
Response
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<div>Oklahoma heat can be brutal, but we work hard to make sure our wonderful customers are happy! Thank you Christina for the great review!</div>
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<div>Oklahoma heat can be brutal, but we work hard to make sure our wonderful customers are happy! Thank you Christina for the great review!</div>
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Elizabeth
Both days when I needed help moving my parents, the men who came to help understood the situation and were accordingly prompt, courteous and kind. They worked tirelessly and did not take any breaks. They were careful with my parents belongings. They were polite.
Thank you so much for all of your help. In an otherwise horrible time for me, they made it much easier than it could have been.
Thank you so much for all of your help. In an otherwise horrible time for me, they made it much easier than it could have been.
Response
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<div>Hi Elizabeth! One of our Core Values is "The Grandma Rule". Simply put, we strive to treat each customer the way we would want our grandma to be treated! We are so happy to hear stories of our employees living out our Core Values!</div>
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<div>Hi Elizabeth! One of our Core Values is "The Grandma Rule". Simply put, we strive to treat each customer the way we would want our grandma to be treated! We are so happy to hear stories of our employees living out our Core Values!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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