Reviews

11/26/2018

Michael

5 out of 5 stars
You guys are awesome!!! Will definitely use you guys next time.
Response
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<div>Thanks for the great review, Michael! We appreciate your business!</div>
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11/26/2018

Jamie

1 out of 5 stars
I called and booked the move of a safe from our garage to the master bedroom. I was told the window would be 1-3. At 4:11pm a Manager by the name of Chris called to apologize for the delay. Then at 6:30pm the movers show up. I explained to the mover with the paperwork that it was scheduled for earlier. He proceeded to call his manager who insisted the time frame was 4:15-6:15.
I took a picture of the work order. It was clearly 1-3pm ETA.
No discount was offered. I’m extremely dissatisfied with their clear lack of communication between their business office and managers.
Response
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<div>Jamie, we sincerely apologize for the error in communication. We would be happy to provide you with a credit towards your move due to our error. Please contact Justin at 918.234.2636. Again, we apologize for the error and look forward to correcting it.</div>
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11/25/2018

Josh

5 out of 5 stars
The entire staff was awesome, from the time I called to book the move until the guys drove away was a great customer experience. The movers were professional and actually kind of amazing in their experience and techniques. I will make sure all my friends know what a great job Two Men and a Truck does.
Response
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<div>HI Josh! Thank you for leaving us such a great review! We know that your move team will be happy to hear such wonderful feedback! Thank you for your business! We can&rsquo;t wait to move you forward again in the future!</div>
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11/23/2018

Alan

5 out of 5 stars
We had an amazing experience start to finish. Scheduling was very quick and flexible, every phone call before the move was informative. Our movers were polite and kind and easy to communicate with. They enjoy their job and you can tell. They were extremely careful with all our belongings, efficient and hard working. Our experience couldn’t have been better.
Response
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<div>We are so happy to hear you had an amazing experience Alan! Our goal is to exceed our customers expecations and it sounds like we were successful in doing so. We hope you are enjoying your new adventure!</div>
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11/22/2018

Karin

5 out of 5 stars
The office staff and the movers were wonderful! We were very happy with this experience
Response
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<div>Thank you for the great review Karin! We love to hear positive feedback!</div>
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11/21/2018

Constance

4 out of 5 stars
The only problem I had with this company is that one of my living room end tables was smashed in one corner, approx 8 inches inward from the corner during transport to my apartment! One of the workers said my marble top dining table fell on it!
I believe that this could have been prevented if my dining table top (round) was securely fastened down or laying upside down in the moving truck! The workers didn't even seem upset or call the office about this. Other than that, they're alright. Thanks.
11/20/2018

Jeannette

5 out of 5 stars
Markus & Jose were caring, worked really well together & every bit of my belongings were handled carefully. I was very pleased with their attitudes, care & concern for me. Thank you
Response
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<div>Thanks for the great review Jeannette! Those employees will be ecstatic to hear your wonderful feedback!</div>
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11/20/2018

Chelsea

5 out of 5 stars
This is the first time my husband and I have used a moving service and the guys that helped us were lighthearted and funny. They were very helpful of what they could take and got it done in less time than expected and everything was wonderful! I will definitely recommend these guys to our friends and use them again!
Response
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<div>We are so happy we were able to make your first moving company experience a wonderful one! We hope you are enjoying your new home! We are excited to move you forward again in the future!</div>
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11/20/2018

Patricia

3 out of 5 stars
They came loaded up and it started to get dark as it does early due to the time zone. They unloaded but then I notices several scratches on my nice items, Refrigerator, dinning table, hutch and office desk. The office desk was not assembled correctly and some of the screws that should have been connected with the desk was on the floor. My refrig handle screws were stripped and the handles were loose. I called several times regarding these items and was transferred to a dark hole. I left messages for them to return my call and no one has to this date. The move took place the end of October of this year. I had to call a professional appliance tech to come and fix what I was left with and order new handles of which was completed in time for Thanksgiving.
11/20/2018

Kim

5 out of 5 stars
Teresa is who I dealt with on the phone. She was helpful compassionate for our situation and very patient as we had many delays. The three men that did the actual move were excellent as well. So helpful,fast and just all around great to work with. I have no complaints whatsoever about any part of our move.
Response
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<div>Teresa and your move crew will be happy to hear such great feedback! Thank you for selecting Two Men And A Truck as your preferred mover!</div>
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