Reviews
Teona
Damages to several pieces of my furniture. Cost hundreds more than quote due to movers dragging out the time. Little to no accountability taken after experiencing this horrible move. Charged for times movers were at the wrong location. Will never use again.
Carolyn
The men were very friendly and hard working. The only problem I had was at our request they did not re attach a mirror and I am not sure where the hardware is. In the near future we are getting a bedroom suite and I wanted to wait to attache the mirror when the furniture was moved.
Leland
the movers drop my refrigerator, needs all doors replaced, very high end refrigerator only 4 years old.
Laurie
Made my husband feel bullied broke the glass in my china hutch not very happy with the guys that was sent
Bill
Everything was fine with the move. Guys were polite and nice. TV was damaged - probably dropped or twisted. I get that but the office calls me to ask how it went. I tell them and he has me send pictures and serial number and I have never heard a word more. Totally dropped the ball. If it is not covered I can live with that but why waste my time with pictures and serial numbers and not even follow-up.
Cambri
The movers were very nice and respectful. However, two of my furniture items were damaged and I am waiting to see how this company will handle it.
Rose
I have used your service 3 times in the past 4.5 years, with the 1st experience being exceptional. The last 2 times (moved out of old home on 2/23/19 and into new home 4/5/19. - 2 men put into storage and out of storage into new home) was a poor experience with multiple items damaged and missing (cases of Red Bull drinks missing). Some of my furniture and belongings were left in a storage unit unlocked without any communication to me. I believe the 1st moved into storage was the bulk of caused damage. Extent of damaged is still being determined as I am taking items out of boxes and setting up in home, such as stereo surround sound receivers.
Rachael
As we have gotten older, we really needed some help with moving. Your team was great, and handled our load with care and consideration. They didn't hurt our home at all, and were very polite and respectful at all times. Loved these guys!
Response
<div class="bv-review-response-container">
<div>Thank you for the amazing review, Rachael! Moving is difficult for anyone of all ages. Items are heavy. Bending to pack then lift and load them then unloading and packing. It can be a hardship for many. That's what we're here for. We're so glad you chose us as your movers and are happy our team took such good care of you, your belongings, and home. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for the amazing review, Rachael! Moving is difficult for anyone of all ages. Items are heavy. Bending to pack then lift and load them then unloading and packing. It can be a hardship for many. That's what we're here for. We're so glad you chose us as your movers and are happy our team took such good care of you, your belongings, and home. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Weston
Movers took excellent care of my belongings. I am thrilled about the service that was provided for how reasonably costed it was. I will remember who to call next time I or a friend of mine is moving.
Response
<div class="bv-review-response-container">
<div>Thank you for the 5-star review, Weston! We appreciate your kind words and business. We strive for excellence and are happy you were satisfied with the service you received. We look forward to working with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for the 5-star review, Weston! We appreciate your kind words and business. We strive for excellence and are happy you were satisfied with the service you received. We look forward to working with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Rendell
From first phone call, through move itself and on to follow up call everything was first rate. All staff that I dealt with on the phone and especially in person were very helpful, curteous and had a positive attitude.
Response
<div class="bv-review-response-container">
<div>Rendell, thank you for the fantastic review! We know moving can be stressful. The last thing you need is anything less than first rate customer service. We're happy we were able to provide you with first rate service. Please let us know should have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Rendell, thank you for the fantastic review! We know moving can be stressful. The last thing you need is anything less than first rate customer service. We're happy we were able to provide you with first rate service. Please let us know should have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
