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Reviews
Dave
Load did not go well as only two or the four man crew originally showed up. The two man crew was put in a bad position. Load took 6 hours due to crew shortage. Office staff corrected situation on unload and sent an additional 4 guys to assist and unload took only 90 minutes. Happy with outcome as they also took 10% off invoice. Happy with outcome and communication during the day. Would use again.
Response
We apologize that the move did not start out at the expectations that we all had. We will always do what we can to correct the situation and make sure our customers are satisfied. This is part of moving all our customers forward.
Pat
The guys were great! They listened to what my concerns are. How I would like to have things done.
One thing tho that they didn’t have a good understanding of how to use straps.
The move was smooth..
One issue at the end but was
addressed at the end.
This was a stressful move for me.
One thing tho that they didn’t have a good understanding of how to use straps.
The move was smooth..
One issue at the end but was
addressed at the end.
This was a stressful move for me.
Response
Thank you for your feedback Pat. We try very hard to treat all of our customers like family and take what you are saying serious. We know moving is a stressful time and try to make it a little easier.
Maryann
Nathan & Robert were phenomenal! When my son gets back from deployment & has to move into his new apartment, I want them to be the guys to do it. They both went above & beyond!
Response
Thank you for those kind words, and we would love nothing more than to help your son. We are always here to move people forward.
Kathy
II was very pleased with the team of movers. They were all pleasant, polite very professional.
Response
Thank you so much for your feedback. We work very hard at making sure our customers are satisfied and we treat you like family.
Norman
The movers were amazing. They handled my items like they were their own. They were very cordial and made the experience very pleasant.
Response
We are so pleased we were able to make a stressful time a little easier for you. We will always treat you and your belongings like family. Thank you again for your kind words.
Tony
When I called and scheduled the moving date the person gave excellent customer service. The gentleman that showed up the day of the move were very nice and courteous, they moved fast and efficiently. Only down thing I could say was that they broke one of my mothers vases, and when moving the furniture into the new house scraped a couple walls and a few door frames as well. All was reported
Response
Hello, Tony. We are happy to hear that you had an overall good experience with Two Men and a Truck! We are so sorry to hear that an item was damaged during your recent move. Our team would be more than happy to speak with you to learn more about your move. Please give us a call directly at (330) 558 8787 so we may help further.
Tom
The 3 men who moved us were incredible. They were right on time and very courteous. Not only were they courteous to us but they all interacted with each other in a very professional way. They actually seemed like they were having fun. There was one chair that got ripped in transportation but the Company is taking care of it. I certainly hope that the men moving us are not held accountable.
Response
Hello Tom! We are thrilled to hear that you had a great experience with your Movers who Care. While it is always our goal to be professional, the customers are the ones who make our days enjoyable. We are sorry to hear about your damage, but more than happy to make sure that it will be taken care of.
Mike
Very friendly, nice, and efficient moving team. Had my move done in 7.5 hours, I’d highly recommend them!
Response
Hi Mike! We are so happy hear about your moving experience. It was our pleasure to help!
David
The three men were very efficient in doing their job
They took special care of our antiques as well as the rest of the furniture.They very polite and respectful.
They took special care of our antiques as well as the rest of the furniture.They very polite and respectful.
Response
Hello David, thank you for taking the time to share your recent experience with us! We are so
happy our team could help make your moving day less stressful. Have a great day!
happy our team could help make your moving day less stressful. Have a great day!
Bill
Tyler and JJ were great , they hustled , they were very careful and just did a professional job
Response
Hi Bill! Thank you for you positive words, we are happy to hear you had a good experience with TWO MEN AND A TRUCK. We are sorry to see that you only rated us one star. As the Movers Who Care, we would be more than happy to discuss your move further with you. Reach out to us at (330) 558 8787.
