Reviews
Debbie
They did a good job, had an issue about having to wait for a driver to drive truck, so delayed my stuff arriving by an hour, but, I was not charged for this time.
TAYLOR
The movers were on time and very respectful of our wants and needs. I disagree with having to pay for their travel time, it took them 40 minutes to drive to our destination which was 11 minutes away.
Rita
Melvin and Brandon did an excellent job. We will hire them again!
Ann
I was very excited that I had my services rendered in the 2 hours that I had wanted. Then the bill came. I was charged an EXTRA 40 MINUTES for the truck team to drive from the last stop to my house before even starting to move my belongings. HOW IS THIS RIGHT??!!
Response
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<div>Hello, Ann. If you would like to give the office a call at (937) 438-9900, we would love to discuss your move with you and address your concerns. We are very sorry you are upset and apologize that you were not completely satisfied with our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello, Ann. If you would like to give the office a call at (937) 438-9900, we would love to discuss your move with you and address your concerns. We are very sorry you are upset and apologize that you were not completely satisfied with our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Glen
Furniture is damaged, wood floor was scratched up, actual cost was much higher than estimate
Marianna
The guys were professional and nice and kind. The only issue that we had was that they were late and we couldn't get a call back.
I understand the phones were down, but I bet every person has a cell phone !
I understand the phones were down, but I bet every person has a cell phone !
Lawrence
Very satisfied with the 3 guys who moved us. Fast and careful. Very willing to help us.
Bonnie
They were helpful and went above and beyond, to a level I would not even consider using anyone else. They were cordial, patient, helpful and careful. Thank you so much.
Carol
The guys were very positive and cooperative. They had a lot to move but at times were a little slow and we even had 4 teenage boys helping them for the first two hours. It was a 7 hour day by the time they were done which we did not anticipate to be that long. We had one table that was noticeably scratched on the top, which they did not mention. When I asked to be very careful with specific items they were but I felt like they should have taken that care with each furniture piece I had. Overall, they were good!
Terra
The movers were friendly, courteous, fast and hard-working.
