Reviews

08/19/2018

Lana

5 out of 5 stars
Cody, Edward, and Benji was all awesome and did a fantastic job!!
08/19/2018

Nick

5 out of 5 stars
No complaints...good crew...got the job done in timely manner
08/18/2018

Amy

4 out of 5 stars
Moving team was very nice and respectful but they were VERY slow.
08/18/2018

Karen

5 out of 5 stars
Two Men and A Truck did an excellent job with moving our furniture into our new house. The movers were GREAT and made sure our belongings were taken care of. They were personable and answered all questions we had. I would definitely recommend them.
08/17/2018

Gail

3 out of 5 stars
The Team worked hard all day. Very courteous. But when it came to bringing our furniture to Dayton, for some reason they went to Columbus. This meant a 3 hour delay in arriving at our new home. They didn’t begin unloading our furniture until shortly after 7. Some of our items were not placed in the proper rooms. They left after 9.
Response
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<div>Hello, Gail. We want to start by apologizing to you. This is not the norm here at TWO MEN AND A TRUCK and we are sorry for not fully satisfying your moving needs. We are sorry this happened and will use this to continue to get better every day. If you would like to further discuss this with our office, give us a call at (937) 438-9900.</div>
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08/17/2018

Dina

5 out of 5 stars
When our crew (4 movers, 2 trucks) showed up on moving day, they told us jokingly that they were the “dream team” - And they were NOT KIDDING! They worked so fast and efficiently while caring for our belongings with the highest respect. Furniture was wrapped carefully and they heeded all direction given with boxes we marked “fragile” or “do not stack”. They were in great communication while on the road and overnight, as our move was a distance move, made extra stops to pick up items from 2 other locations for us, and delivered exactly when we asked them to. They were so helpful in getting all of our things in place at our new home and were fun and personable in the process. They made this usually stressful process SO easy - This couldn’t have been a more professional service experience!
08/17/2018

Scott

3 out of 5 stars
The moving team loaded the trucks to fast and did not allow the owners time to separate the household goods and storage. Items were put in storage that needed to be in the house. Items were broken and not reassembled properly.
08/16/2018

Karen

1 out of 5 stars
My furniture was damaged and I didn't get all my items. When told of the error no one brought our items to us. We still have not received our items. We paid over 800 and we only moved 10=15 min. away. The movers were very nice and had it not been for the non-return of our items and the damage to our pieces we would have been highly satisfied with the moving services. The price would also not have been an issue were it not for the aforementioned difficulties.
08/16/2018

Brian

2 out of 5 stars
The only piece of property that had sentimental value was shattered and we told them to be extra careful with that piece.
Response
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<div>Hello, Brian. We are very sad to see we let you down on your move day, and for that we are sorry. This is not the norm here at TWO MEN AND A TRUCK and we apologize for providing a service that was anything less than perfect. If you would like to discuss this further, please give our office a call at (937) 438-9900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/13/2018

Gloria

1 out of 5 stars
Office staff for scheduling was fine. The movers were nice but our move ended up being a horrible experience because of excessive damage to our home, dropped furniture off the back of truck and so much damage to so much of my furniture. Almost half my furniture was damaged. Very damaged. Initial 5 minute call to Taylor was fine but I paid for extra insurance on my move. (I always pay for extra insurance two men offers but I’ve never had to use it) where is insurance adjuster to look at the damage that is unfixable and missing leg to my queen bed. Taylor is confrontational. This move is getting worse each day when my furniture is broke and unusable. Cannot use my garage. movers had to put the broken damaged furniture there.