Reviews
Leslie
Second times I've used this moving company and i will call again if I needed.
David
The group of guys that took care of our move were extremely kind , helpful, and fast! Everything was moved without a ding or a scratch! They were so fast that it took half the time I was quoted off and saved me a lot of money!
Lisa
Office staff was great! My two movers were outstanding and went above and beyond in their helpfulness and the quality of their work!
Miranda
It actually took two tries to pack my house. The first packing team was atrocious. Absolutely careless and unable to follow directions. Let my house a wreck.
Response
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<div>Hello, Miranda. We would like to apologize to you for your experience. What you described is not the norm here at TWO MEN AND A TRUCK, and we want you to know that we are extremely sorry. We will use this to ensure something like this does not happen again in the future. If you would like to further discuss this, please give our office a call at (937) 438-9900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello, Miranda. We would like to apologize to you for your experience. What you described is not the norm here at TWO MEN AND A TRUCK, and we want you to know that we are extremely sorry. We will use this to ensure something like this does not happen again in the future. If you would like to further discuss this, please give our office a call at (937) 438-9900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Candy
I was needing to move my mother from KY to OH. I haven't been involved in moving for over 35 years. So I was a little overwhelmed with how to get my mother's items here. The office staff walked me through what I needed to know. The day of the move the two movers, Jason and Kent, arrived in KY on time and loaded very quickly. They were awesome. I needed to drive my mother back that evening. They were finished loading in less than two hours. This allowed me time for some last minute clean up and on the road to Ohio. I'd use them again for any future move!
Patti
The three men and a truck were darling: clean, helpful, careful, polite, strong, very efficient - nice young men.
Jason
For this move, I came back to TMAAT because my first experience was awesome. After this move, I doubt I will be back or refer the service again. When I received my quote, it was over 50% higher than the exact same move performed 9 months ago. When I called to inquire, I was told that it was likely over, but as the workers finish early, I will pay less. I asked if in their extra time they could assist in unloading our POD. I was told that isn’t an issue, we just pay by the hour for their service. When the team arrived, they said the POD wasn’t on the order and could not help. They worked to pace the job to the work order, resulting in 3 men taking longer than the previous move and costing 50% more. When I spoke to the office, I was told a mgr would call in 48 hours. They never called.
Response
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<div>Hello, Jason. We are very sorry to hear about this. Satisfying our customers is our number one priority and we apologize for not fulfilling that during your move. Please give us a call at (937) 438-9900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello, Jason. We are very sorry to hear about this. Satisfying our customers is our number one priority and we apologize for not fulfilling that during your move. Please give us a call at (937) 438-9900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tyler
Price was very exspensive. Rate must have gone up. Considering i did a lot myself to cut the time down and save money it wasnt worth it. Movers only used 2.5 hrs i got bill for 3 and still it was more than any other time i used your service. Wont use again because of price. No fault of the movers they were great.
Lynne
Your moving team was excellent, but your price was too high.
Holly
Everyone was great and the movers were all very nice and courteous. They handled the items with care and speed
