Reviews

08/01/2018

Kirsten

5 out of 5 stars
The three guys who helped me move were friendly, and they got the job done an hour under the original estimate, which was an awesome surprise. Will definitely be hiring again for my next move. The least stressful move I've ever experienced.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/01/2018

Sydney

5 out of 5 stars
The guys showed up on time, we’re very friendly and polite. Gabe and his crew mate were very communicative about what was going on and asked me questions about things. Overall, they were clean, friendly, polite, careful and professional.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/31/2018

Emily

5 out of 5 stars
Lovely men helped me move into my apartment the other day. They were friendly and patient with everything they did. They made moving easy! Thanks so much!
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/31/2018

Rosmarie

4 out of 5 stars
Wallace and Coby were absolutely outstanding, especially Coby, who went above and beyond to ensure that I was satisfied with your service and that all of my needs were addressed. Dylan had a poor attitude, constantly complaining and moving slowly, and at one point, threw an orange cone directly at my television. Wallace immediately addressed the issue, and the TV seems to be fine, but I was appalled by this behavior and annoyed by Dylan the entire day. He needed a babysitter, which slowed everyone down. In fact, he cut himself so deeply that we had to administer first aid, and I had to yell at him when he tried to run around my new apartment with blood dripping everywhere.

Again, Wallace did his best to manage him, but Dylan was out of control.
Response
<div class="bv-review-response-container">
<div>We appreciate your feedback. We work incredibly hard to provide the right training and hire the best people and it seems that one member of the team did not live up to those standards during your move. We are addressing this with our team. If you have any additional concerns you&rsquo;d like to discuss, please do not hesitate to reach me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Ann

5 out of 5 stars
The young men that moved us were very courteous and took very good care of what they were moving.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Libby

5 out of 5 stars
We were getting ready to do some renovation in two rooms of our house and we needed to have everything moved out of the rooms. I could not face doing the packing myself and we couldn't depend on friends or kids to move the big stuff. 2 Ment and a Truck were great.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that it went incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Sue

5 out of 5 stars
Great team arrived and handled the many duties involved and did so with a great attitude to please. They were efficient, friendly, over and above what I would expect. Pleasant move overall. Keenan lead the team and Travis and Hamilton cooperated. I would use this group again. They made what was a stressful day for me as easy as possible.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Celeste

2 out of 5 stars
We were extremely disappointed with our experience and would not recommend them to anyone else. We were given an afternoon time slot, which should have been a red flag as we knew our movers would likely be behind schedule and tired, both of which they were. Our movers showed up at 3:30 for their 12-3 time slot. We were initially notified by the office that they would arrive around 2, then 3, and didn't show until 3:30. I was quoted 3-4 hours for the amount of things we had, however I personally moved the majority of small boxes early on in the week, so we actually had less left in our apartment than when I received my quote. Somehow, they still went over time, and rushed to reassemble our pieces, doing many things wrong. We were disappointed and frustrated by their performance.
Response
<div class="bv-review-response-container">
<div>Thank you for bringing this to our attention. We regret that we caused you more stress during your recent move. That is never our intent and we&rsquo;re working to address these issues with the team. We would like to discuss this further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Joanne

5 out of 5 stars
The three movers, Jacob, Devin and Jordan were all professional, courteous and respectful. They were very hard working and explained every step of the process. The only thing I didn't like was the fact that I had to buy additional property insurance, which I believe should have been covered already within the move price. I believe this practice is misleading, and I am not sure it is industry standard.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. In regards to the insurance, we would like to discuss this further to explain. Please contact me (Steve Barton) at 614-901-1570 ext. 108. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Jeffrey

5 out of 5 stars
The attitude of the movers was great. They played 90s R&B slow jams during the move, which probably helped keep me more motivated than them. I chipped in on the move a few times, but they nicely insisted I stop because I was paying them to move.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->