Reviews
Lynn
Wonderful experience - timely, efficient and great movers who were more than willing to extend themselves above and beyond. Would definitely recommend and use again!
Denis
Great movers team this time round compared to the guys I once had from Boardman, Ohio.
Debbie
Thank you for an outstanding experience with your company!!
Mickey
I don't think this team is any thing but just perfect
Betty
The 3 men were courteous and very careful moving my few items in
Karen
The person who answered my original call was excellent. It was nice to get a live person and not have to leave a message like I did with another moving company. The 2 young men were kind and patient and very nice. I was very pleased all around.
Pat
Staff were outstanding!!
They were very pleasant and helpful
Staff were light hearted and funny which helped so much. Moving is stressful and I’m in pain
I was happy to see the lead staff member training the newer man. (How to properly wrap a picture ) That is how good quality work occurs
Someone needs to take time to expand
Skills of newest staff. Sadly that’s not common in the business world
I would strongly recommend Two Men and a truck
They were very pleasant and helpful
Staff were light hearted and funny which helped so much. Moving is stressful and I’m in pain
I was happy to see the lead staff member training the newer man. (How to properly wrap a picture ) That is how good quality work occurs
Someone needs to take time to expand
Skills of newest staff. Sadly that’s not common in the business world
I would strongly recommend Two Men and a truck
Ayn
The guys were very professional and expedient, got the job done in under the time quoted!
Elaine
I have used your company for 12 moves for my rental properties in the past 10 years. I was treated as a stranger when I needed a hospital bed moved for my partner who is ill with cancer.
I was asked for a credit card and then after the move my maintenance man was asked for the card again. I knew it would be a quick move and was under the impression that the card would be reun in full not a deposit and rerun. fortunately I was home as we had a power outage and so I could find the card. this was not made clear in emails and orally
I was asked for a credit card and then after the move my maintenance man was asked for the card again. I knew it would be a quick move and was under the impression that the card would be reun in full not a deposit and rerun. fortunately I was home as we had a power outage and so I could find the card. this was not made clear in emails and orally
Response
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<div>Thank you for the feedback Elaine and we appreciate you being such a loyal customer with us at Two Men And A Truck. We apologize for the confusion with your credit card and I'm not sure I understand the full story so feel free to explain in more detail by calling our office at 440-943-3900. The one thing I can say is that we don't keep credit card numbers on file for security reasons so if a card was asked for a second time it's because we didn't keep it on file from the deposit.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback Elaine and we appreciate you being such a loyal customer with us at Two Men And A Truck. We apologize for the confusion with your credit card and I'm not sure I understand the full story so feel free to explain in more detail by calling our office at 440-943-3900. The one thing I can say is that we don't keep credit card numbers on file for security reasons so if a card was asked for a second time it's because we didn't keep it on file from the deposit.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kevin
I am please with this service. The team got the move done under the original quote even with lots of heavy boxes of books and my roll-top desk which needed to be disassembled before moving.
I am still waiting for a follow-up concerning a damage report that needed to be filed, due to one of my bookcases (albeit a cheap particleboard bookcase from walmart) being damaged.
Despite the slight damage, I'd use this service again!
I am still waiting for a follow-up concerning a damage report that needed to be filed, due to one of my bookcases (albeit a cheap particleboard bookcase from walmart) being damaged.
Despite the slight damage, I'd use this service again!
