Reviews
Melissa
The scheduler called me back and offered me a more ideal time for the move. They arrived slightly earlier than expected which was great.
Moving a big treadmill into the basement required a lot of extra work, and they stuck it out to help us put the unit back together and stayed to make sure it worked.
All parts of the service were great. The movers were very nice and did a good job.
Moving a big treadmill into the basement required a lot of extra work, and they stuck it out to help us put the unit back together and stayed to make sure it worked.
All parts of the service were great. The movers were very nice and did a good job.
Barb
We were impressed with the on-time arrival, professionalism of the entire staff. We will continue refer family and friends to use TWO MEN AND A TRUCK for all/their our moving needs.
Myfanwy
Our movers were excellent. Worked very quickly and efficiently while at the same time were very personable. This is the second time I have used Two Men And A Truck and both experiences were excellent. Susie
Jackie
This was the first time that I have used Two Men and a Truck and I couldn’t have been happier! All week while showing the new house to family and friends I have spread the word on how wonderful of an experience it was. So happy I decided to use Two Men and a Truck!
Bethanie
They made sure I was aware of the whole process throughout the move. The guys were funny and courteous. They were constantly working hard but still appeared to enjoy their jobs. I would recommend them to others.
Mary
Very accomadating crew. Hustled. Tried to relocate something in the new location and the crew stepped in and took over without being asked.
Ursula
The guys went out of their way to make sure they all introduced themselves which made me much more comfortable to deal with them. They were very patient as I made decisions and had them move things to different rooms. Great job. Above & beyond my expectation!!
Kate
Movers had to relocate their vehicle which cut into our move time by about 20 minutes. We were told that their would be 4 wardrobes provided for our hanging clothes but they only came with 2. They did not finish moving all of our boxes and some remaining pieces of furniture (lamps, mirrors, duffel bags, boxes) and left to head to our new property before completing the job.
Response
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<div>We appreciate you reaching out to us Kate and apologize that your experience wasn't the top level of expectation we strive for at Two Men And A Truck. Sometimes with moves downtown the trucks are asked to be moved because of the tight space situation. We'll make sure to address the wardrobe boxes with the crew you had to make sure they have four. If you would like to discuss the items that were left behind please give our west side manager a call, his name is Ryan at 216.267.6700. Once again we do apologize for your experience, but would like the opportunity to correct what we can.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We appreciate you reaching out to us Kate and apologize that your experience wasn't the top level of expectation we strive for at Two Men And A Truck. Sometimes with moves downtown the trucks are asked to be moved because of the tight space situation. We'll make sure to address the wardrobe boxes with the crew you had to make sure they have four. If you would like to discuss the items that were left behind please give our west side manager a call, his name is Ryan at 216.267.6700. Once again we do apologize for your experience, but would like the opportunity to correct what we can.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
My team was fast, careful, and pleasant to work with.
Barbara
It was a pleasure doing business with this company. The moving crew were such nice guys and very understanding. They managed the complications that popped up for me and everything worked out great.
