Reviews
Kelley
The whole moving experience was made much easier with Two Men and a Truck.I only wish I had more items packed up for them to move for us.They were wonderful and very polite.They moved every piece of our furniture very carefully.
Matt
The 3 gentleman that moved us, were polite, enthusiastic, professional and amazing.
Ashley
I was extremely pleased with what was a very hard move. Everything had to go up twoto three flights. They were timely, pleasant and worked extremely hard. Thank you.
Anna
Movers were very professional and made the experience a breeze. Great job!
Damon
Jose and his crew made this experience the easiest move of my life. Even in a rain storm, they quickly and efficiently got the job done. Would recommend to anyone looking to save time and energy on their next move!
Steve
The three guys worked well together and each did a great job. They were prompt and very courteous and careful in moving each piece of furniture. I will definitely reccomend their service and use them again in the future.
Colleen
I was initially impressed with Two Men and a Truck. The sales staff came out and gave me a reasonable estimate and told me to call his cell phone if there were any issues on the move day. He gave me a quote for 4-5 hours with three movers. On move day, only 2 movers arrived. I called the salesman's cell phone as he instructed me to if there were concerns-he did not answer and never called back. I then called the office and they said they were sorry and would send out a third mover. That mover arrived 2 hours later. The two movers I had initially had down town since they were waiting on the third mover to move the piano. I ended up paying for 2 hours more than my estimate. While the movers were great and did a wonderful job, I was disappointed by disorganized schedule.
Response
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<div>We're sorry you did not receive the high level of customer service we strive to provide. Your feedback is appreciated and we understand your issues with the disorganized schedule. These issues are not the type of service we want to portray and we apologize for your disappointment. Please feel free to reach out to us about your estimate going over by emailing or calling Tyson in Claims at tyson.bell@twomen.com or 440-943-3900 x 1004. Again we apologize for your experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're sorry you did not receive the high level of customer service we strive to provide. Your feedback is appreciated and we understand your issues with the disorganized schedule. These issues are not the type of service we want to portray and we apologize for your disappointment. Please feel free to reach out to us about your estimate going over by emailing or calling Tyson in Claims at tyson.bell@twomen.com or 440-943-3900 x 1004. Again we apologize for your experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cassandra
The guys were extremely professional and polite. They to great care with my furniture and other personal items. I will recommend Two Men and a Truck to all my friends and business aquaintances
Pamela
Everything was great! The movers were helpful especially Brian and the man who wrote out my paperwork. My only concern was that one of the movers hit a wall a few times with my furniture/ boxes, but it was hard for him to see. I just think in general he may want to be a little more careful.
Abigail
The movers were very efficient, helpful and careful with our things. Office staff was available and responsive.
