Reviews

04/01/2018

Ashleigh

3 out of 5 stars
The office staff were amazing. That part was very easy. They sent one large truck and 3 men. Overall, we weren’t happy with the moving portion. The “lead” for our move was surely not a lead at all. They were all very nice, but 2 of the 3 are in the wrong profession. We felt like we made things as easy as possible for them. Yet it still took them 6 hours. The job was quoted for 5.5, but we moved a lot of stuff before they arrived. Even the lead said he doesn’t think it will take 5.5 hrs at the beginning of the move. Their communication wasn’t good at all. For the amount of money spent I don’t feel like we should have had to jump in. But if we would not have it would have been 10 hrs. Also, they took a break which was fine, but still charged us for that time. Overall, I was disappointed.
Response
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<div>Hi Ashleigh. We are very sorry to hear that you were not completely satisfied with your move. We can assure you this is not the norm here at TWO MEN AND A TRUCK. If you would like to give us a call to discuss your move please feel free. We can be reached at (330) 205-2800. Again, we apologize for your experience. Communication is key to our success and we will use this to ensure it does not become an issue again in the future.</div>
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03/29/2018

Toni

5 out of 5 stars
I called in and told how excellent they did and I was extremely pleased. They were very respectful, careful, thorough and were very knowledgeable with your procedures of wrapping and moving. Great team!!!
03/28/2018

Aaron

4 out of 5 stars
The guys were quick and courteous and took pride in what they do. Never heard one bit of complaining even though we had some really heavy things and some tight windows for objects to fit through. They did accidentally damage one of our items and it was politely handled and repaired on their dime. For anyone wanting a moving company I do recommend Joe,Sam, and Brad.
03/24/2018

Pat

5 out of 5 stars
Shawn and Mike did a terrific job for us. They were very polite, personable, and professional. We couldn't be more pleased. Thank you!
03/23/2018

Treva

4 out of 5 stars
Movers all introduced themselves upon arrival and were polite. Overall a very non-stressful move, I would definitely recommend your company to others.
03/23/2018

Kathy

5 out of 5 stars
Sean and Marty from Two Men and a Truck were very fast, efficient and careful with our belongings. They were personable and helpful when we had questions. We appreciated that they put down tarps to keep from dragging mud into the house. We were very pleased with the service and have told and will continue to tell others how pleased we were with this company. We will definitely use them in the future.
03/22/2018

Robert

4 out of 5 stars
They did very well, although a few nics and scratches. I was hoping the time would be a little less. I wanted to keep it at the lower end of the estimate that was given and it turned out to be at the high end. But overall, I was satisfied.
03/20/2018

Craig

4 out of 5 stars
Movers did not arrive during the planned window as stated and I was not called when late
03/20/2018

Lisa

5 out of 5 stars
The men were completely professional, curteous, and polite. They also had good interaction together as a team. They we respectful and very hard workers. They were diligent and efficient. I would recommend to friends and I would of course use their services again.
03/17/2018

Jasmine

5 out of 5 stars
The guys we really great! They moved my daughters bed set and also moved a television outside for me. Very helpful and polite gentlemen