Reviews

07/24/2024

Abigail

1 out of 5 stars
I was moved two weeks ago, and I was sent one competent mover and two trainees(?). They caused damage to the apt I was moving out of, the house I was moving into, and most of my items. I understand that they were new and mistakes happen, but the office will not call me back about pursuing some kind of claim. I'm extremely disappointed and hundreds of dollars in the hole due to these damages.
Response
Hello Abigail, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at +1 410-449-4159.
07/22/2024

Jenn

1 out of 5 stars
I had 3 movers but only two worked the whole time. The third was scrolling on his phone often. I finally found the missing parts to a piece of furniture that were not attached hidden in a box they did not move. They were just tossed in there. I also have damage to my walls that they claimed they didn’t see when they did it but I heard them do it and showed it to them. That’s still unresolved.
Response
Hello Jenn, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at +1 410-449-4159.
07/18/2024

John

4 out of 5 stars
I was told truck would be here between 8 and 9. Showed up at 1030. Movers were great
Response
Thank you for the comment, John! We are so happy to have helped you. Have a great day!
07/17/2024

Lisa

5 out of 5 stars
The movers were friendly, courteous, and careful while moving machines. I would use them again!
Response
We are so happy to have helped you, Lisa. Have a wonderful day!
07/16/2024

Karen

2 out of 5 stars
The movers were very polite. However, with a man short, it took 6 hours for the move out. Also, the truck they brought barely fit my belongings. It had no attic, so it was touch and go for a while. The packers (same as movers) didn't mark most of the boxes so I had no idea were things were..Alex did an excellent job with the kitchen. But those who did upstairs did not mark most boxes..
Response
Hello Karen, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at +1 410-449-4159.
07/14/2024

mark

5 out of 5 stars
the 3 young men who did our move were fantastic!
very polite and professional - they were moving the entire time- no breaks at all and it was a very hot humid day - they were terrific!

based on this crew i would definitely recommend this moving service!
Response
Hello Mark. Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!
07/14/2024

Maja

4 out of 5 stars
The team was fast and efficient and on time. The only complaint is that our front door paint got scuffed a little when digger items were moved into our house and when they used the dolly up the stairs the stairs also got little scuffs, but nothing devastating. Other than that they were professional and friendly. We would recommend this company.
Response
Thank you for such a kind comment, Maja! We are so happy to have helped you. Have a great day!
07/14/2024

Thomas

3 out of 5 stars
From the start of dealing with Company, no personal attention, leaving to much of estimate to customers info, no direct one with company agent, causing to much confusion in total estimate cost, from 1st estimate t final cost was to much of a gap and lastly although movers were very pleasant and mean well they were not professional movers!
Original estimate stated at 2200.00 final cost came to 340!
Response
Hi Thomas. Thank you for taking the time to leave us a review, we truly appreciate it. We apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK.
07/12/2024

Melissa

5 out of 5 stars
Moving team was awesome and was very attentive. Love these guys!!!!
Response
It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!
07/10/2024

John

5 out of 5 stars
Two Men and a Truck....GREAT GUYS, Caring and thoughtful, only one thing....I would prefer to call the Office to pay my bill. Office is sweet also!! I would surely recommend Two Men and a Truck!
Response
Thank you for such a kind comment, John! We are so happy to have helped you. Have a great day!