Reviews
Richard
Although I am happy that the guys were very quick and respectful of my stuff and that the cost was lower. Than quoted, I wish they would have handled my piano a little better. My hope is that it wasn’t gonna touch the ground from old home to truck. But it did four times - I get that it’s heavy but a little more care please. Also, less phone time (texting and personal phone calls the whole time)
Response
Richard,
Thank you for sharing your feedback about your recent moving experience. We're glad to hear that our team was quick, respectful, and that the cost ended up being lower than quoted. We apologize, however, for any issues you experienced with the handling of your piano.
At Two Men and a Truck, we strive to handle all items with the utmost care, including delicate and valuable possessions like pianos. We understand how important it is to transport such items without any damage or impact. We apologize for any inconvenience caused by the piano touching the ground during the move. We will review this feedback with our team to ensure that we improve our handling procedures and minimize any potential impact on sensitive items in the future.
Regarding the issue of phone usage, we sincerely apologize for any inconvenience caused by excessive texting or personal phone calls during your move. We understand that our team's focus should primarily be on providing a smooth and efficient moving experience for our customers. We will address this matter with our team to reinforce our policy on minimizing distractions during working hours.
We truly appreciate your feedback as it helps us identify areas for improvement. Your satisfaction is of the utmost importance to us, and we value your trust in our services. If you have any further concerns or questions, please feel free to reach out to us directly. We are committed to making things right and ensuring that any future experiences with us are exceptional.
Thank you for choosing Two Men and a Truck. We appreciate your business and the opportunity to serve you.
Thank you for sharing your feedback about your recent moving experience. We're glad to hear that our team was quick, respectful, and that the cost ended up being lower than quoted. We apologize, however, for any issues you experienced with the handling of your piano.
At Two Men and a Truck, we strive to handle all items with the utmost care, including delicate and valuable possessions like pianos. We understand how important it is to transport such items without any damage or impact. We apologize for any inconvenience caused by the piano touching the ground during the move. We will review this feedback with our team to ensure that we improve our handling procedures and minimize any potential impact on sensitive items in the future.
Regarding the issue of phone usage, we sincerely apologize for any inconvenience caused by excessive texting or personal phone calls during your move. We understand that our team's focus should primarily be on providing a smooth and efficient moving experience for our customers. We will address this matter with our team to reinforce our policy on minimizing distractions during working hours.
We truly appreciate your feedback as it helps us identify areas for improvement. Your satisfaction is of the utmost importance to us, and we value your trust in our services. If you have any further concerns or questions, please feel free to reach out to us directly. We are committed to making things right and ensuring that any future experiences with us are exceptional.
Thank you for choosing Two Men and a Truck. We appreciate your business and the opportunity to serve you.
Brandon
Amazing service. Had many follow ups to confirm the time and they even came early to move our stuff. All stuff moved a half hour early and moving guys perfect and friendly. Definitely going to use this service again once I need to move again!
Response
Brandon,
Thank you for sharing your amazing experience with our moving service! We're delighted to hear that our team provided you with outstanding service and exceeded your expectations.
At Two Men and a Truck, we understand the importance of clear communication and punctuality when it comes to moving. We're glad that our follow-up calls helped to confirm the time and ensure a smooth process. We always strive to be efficient and respectful of your time, and we're thrilled that our team arrived early and completed the move ahead of schedule.
It's fantastic to hear that our moving crew was perfect and friendly throughout the process. We believe in delivering not only exceptional service but also creating a positive and friendly atmosphere for our customers.
We appreciate your kind words and the trust you've placed in our service. Should you need to move again in the future, we would be honored to assist you once more. Please don't hesitate to reach out to us when that time comes.
Thank you for choosing Two Men and a Truck. We value your business and look forward to serving you again in the future!
Thank you for sharing your amazing experience with our moving service! We're delighted to hear that our team provided you with outstanding service and exceeded your expectations.
At Two Men and a Truck, we understand the importance of clear communication and punctuality when it comes to moving. We're glad that our follow-up calls helped to confirm the time and ensure a smooth process. We always strive to be efficient and respectful of your time, and we're thrilled that our team arrived early and completed the move ahead of schedule.
It's fantastic to hear that our moving crew was perfect and friendly throughout the process. We believe in delivering not only exceptional service but also creating a positive and friendly atmosphere for our customers.
We appreciate your kind words and the trust you've placed in our service. Should you need to move again in the future, we would be honored to assist you once more. Please don't hesitate to reach out to us when that time comes.
Thank you for choosing Two Men and a Truck. We value your business and look forward to serving you again in the future!
Linda
The 2 young men where amazing! Follow directions. Very polite. Communication between the dispatch to us on ETA's was great. They never left us hanging!!
Will refer them and use them in the future!
Thank you
Will refer them and use them in the future!
Thank you
Response
Thanks for the referrals Linda, they are a great compliment to a move well done!
Brad
Professional quick courteous. These are the guys you want a partner with
Response
Hey Brad, thanks for letting us demonstrate how we are the "Movers Who Care"
Matt
This was my third or fourth time moving with Two Men and a Truck. Great experience every time.
Response
Thanks so much for the compliment Matt, don't forget to mention our repeat customer discount!
Larry
The moving team was fantastic!
Everything was good, on time, courteous, respectful of my possessions. I did have one issue, I had boxes brought if I needed them, I did not. Reviewing my bill I was charged for the boxes. A quick call to the office and I was issued a refund.
Everything was good, on time, courteous, respectful of my possessions. I did have one issue, I had boxes brought if I needed them, I did not. Reviewing my bill I was charged for the boxes. A quick call to the office and I was issued a refund.
Response
Larry,
Thank you for taking the time to share your positive experience with our moving team! We're thrilled to hear that everything went smoothly and that our team was fantastic, on time, and treated your possessions with care and respect.
We apologize for the oversight regarding the charge for the boxes that you didn't need. However, we're glad to hear that our office promptly addressed the issue and issued a refund upon your call. Providing excellent customer service is our top priority, and we appreciate your understanding and patience in this matter.
If there's anything else we can assist you with or if you have any further questions or concerns, please don't hesitate to reach out to us. We're here to ensure your complete satisfaction and make your moving experience as hassle-free as possible.
Thank you for choosing our services and for giving us the opportunity to serve you. We truly appreciate your business and look forward to assisting you with any future moving needs you may have.
Thank you for taking the time to share your positive experience with our moving team! We're thrilled to hear that everything went smoothly and that our team was fantastic, on time, and treated your possessions with care and respect.
We apologize for the oversight regarding the charge for the boxes that you didn't need. However, we're glad to hear that our office promptly addressed the issue and issued a refund upon your call. Providing excellent customer service is our top priority, and we appreciate your understanding and patience in this matter.
If there's anything else we can assist you with or if you have any further questions or concerns, please don't hesitate to reach out to us. We're here to ensure your complete satisfaction and make your moving experience as hassle-free as possible.
Thank you for choosing our services and for giving us the opportunity to serve you. We truly appreciate your business and look forward to assisting you with any future moving needs you may have.
Victoria
Would love to give a shout out to the two gentlemen who helped me move. They were professional and courteous and FAST! Thanks guys!!
Response
Victoria,
Thank you for taking the time to give a shout-out to our two gentlemen who assisted you with your move! We're thrilled to hear that they provided professional, courteous, and fast service.
At Two Men and a Truck, we understand the importance of efficiency and respect when it comes to moving, and we're delighted that our team members demonstrated these qualities during your move. Their professionalism and courtesy are key elements of our commitment to excellent customer service.
We'll be sure to pass along your kind words of appreciation to the team members who assisted you. Feedback like yours motivates us to continue delivering exceptional service to all our customers. Thank you once again for choosing Two Men and a Truck. We wish you all the best in your new space, and please feel free to reach out if you need any further assistance in the future.
Thank you for taking the time to give a shout-out to our two gentlemen who assisted you with your move! We're thrilled to hear that they provided professional, courteous, and fast service.
At Two Men and a Truck, we understand the importance of efficiency and respect when it comes to moving, and we're delighted that our team members demonstrated these qualities during your move. Their professionalism and courtesy are key elements of our commitment to excellent customer service.
We'll be sure to pass along your kind words of appreciation to the team members who assisted you. Feedback like yours motivates us to continue delivering exceptional service to all our customers. Thank you once again for choosing Two Men and a Truck. We wish you all the best in your new space, and please feel free to reach out if you need any further assistance in the future.
Vanessa
Very Delightful, Professional and quick delivery service at last minute! Very Appreciated!
Response
Vanessa,
Thank you for sharing your experience with our delivery service! We're thrilled to hear that you found our team to be delightful, professional, and efficient, especially considering the last-minute nature of your request.
At Two Men and a Truck, we understand that sometimes circumstances require prompt action, and we're glad we were able to meet your delivery needs in a timely manner. Our team strives to provide excellent service, and your appreciation means a lot to us.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you once again for choosing our delivery service. We appreciate your feedback and look forward to serving you again in the future.
Thank you for sharing your experience with our delivery service! We're thrilled to hear that you found our team to be delightful, professional, and efficient, especially considering the last-minute nature of your request.
At Two Men and a Truck, we understand that sometimes circumstances require prompt action, and we're glad we were able to meet your delivery needs in a timely manner. Our team strives to provide excellent service, and your appreciation means a lot to us.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you once again for choosing our delivery service. We appreciate your feedback and look forward to serving you again in the future.
Carolyn
You all did a wonderful job. Thank you so much ????
Response
Carolyn,
Thank you for your kind words! We're thrilled to hear that we did a wonderful job and that you're satisfied with our services. Your appreciation means a lot to us.
At Two Men and a Truck, customer satisfaction is our top priority, and we're glad that we were able to meet your expectations. We understand that moving can be a stressful process, and we strive to make it as smooth and hassle-free as possible.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you once again for choosing our company. We wish you all the best in your new location, and please feel free to contact us if you need any further assistance in the future.
Thank you for your kind words! We're thrilled to hear that we did a wonderful job and that you're satisfied with our services. Your appreciation means a lot to us.
At Two Men and a Truck, customer satisfaction is our top priority, and we're glad that we were able to meet your expectations. We understand that moving can be a stressful process, and we strive to make it as smooth and hassle-free as possible.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you once again for choosing our company. We wish you all the best in your new location, and please feel free to contact us if you need any further assistance in the future.
Karen
The guys were great: prompt, friendly, professional, and genuinely wanted to make sure I was happy with their performance. They worked very hard. I’d definitely hire them again.
Response
Karen,
Thank you for taking the time to share your positive experience with our team! We're thrilled to hear that our guys were great and exceeded your expectations during your move.
Punctuality, friendliness, and professionalism are qualities we value in our team members, and we're delighted that they delivered on all fronts. It's wonderful to know that they genuinely cared about your satisfaction and made every effort to ensure a positive moving experience for you.
We appreciate their hard work and dedication to providing excellent service. We understand that moving can be a challenging process, and our goal is to make it as smooth and stress-free as possible. Thank you once again for choosing our company and for sharing your positive feedback. We look forward to the opportunity to serve you again and wish you all the best in your new endeavors.
Thank you for taking the time to share your positive experience with our team! We're thrilled to hear that our guys were great and exceeded your expectations during your move.
Punctuality, friendliness, and professionalism are qualities we value in our team members, and we're delighted that they delivered on all fronts. It's wonderful to know that they genuinely cared about your satisfaction and made every effort to ensure a positive moving experience for you.
We appreciate their hard work and dedication to providing excellent service. We understand that moving can be a challenging process, and our goal is to make it as smooth and stress-free as possible. Thank you once again for choosing our company and for sharing your positive feedback. We look forward to the opportunity to serve you again and wish you all the best in your new endeavors.
