Reviews

11/24/2020

Taylor

5 out of 5 stars
Our main contact was with E. He did a great job communicating. E and the two other guys that came out to help us move did a great job. They handled our things with care and were super efficient.
Would definitely use them again.
Response
Taylor,
Thank you for taking the time to leave us a review. We're delighted to hear that E, along with the rest of our team, provided you with excellent service during your move.
Effective communication is essential, and we're glad to hear that E did a great job keeping you informed throughout the process. Our goal is to ensure a smooth and efficient moving experience for our customers, and we're thrilled that our team handled your belongings with care and demonstrated efficiency.
We appreciate your feedback and your willingness to use our services again in the future. Your satisfaction is our top priority, and we look forward to serving you again should the need arise.
If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you once again for choosing our services. We value your business and appreciate the opportunity to be of service.
11/20/2020

Shawn

5 out of 5 stars
The three young men who met me at my storage shed were professional and got right to work
They were very efficient
I would hire Two Men and a Truck again
Response
Shawn,
Thank you for sharing your positive experience with us. We're delighted to hear that the three young men who assisted you at your storage shed provided you with professional and efficient service.
At Two Men and a Truck, we prioritize professionalism and efficiency to ensure a smooth and stress-free moving experience for our customers. We're glad that our team demonstrated these qualities during your interaction.
We appreciate your kind words and your willingness to hire Two Men and a Truck again in the future. We strive to maintain the trust and satisfaction of our customers, and we look forward to the opportunity to serve you again.
If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you for choosing Two Men and a Truck. We value your business and appreciate the opportunity to be of service.
11/16/2020

Susan

5 out of 5 stars
I could not have been more pleased with the way in which Two Men and a Truck handled my move. From the beginning to the end, they were helpful, courteous, and organized. The moving crew (Jacob, Caden, and Matt) was wonderful. They got everything safely stored in the truck, unloaded it without any breakage at all and were fun to work with. I highly recommend this company. They did a great job!
Response
Susan,
Thank you for sharing your fantastic experience with us. We're thrilled to hear that Two Men and a Truck provided you with a seamless and enjoyable moving experience.
Our team takes great pride in being helpful, courteous, and organized throughout the entire moving process. We're glad that we met your expectations from beginning to end.
We're especially delighted to hear that Jacob, Caden, and Matt, our moving crew, were wonderful to work with. Their dedication to safely handling your belongings and ensuring a smooth transition is commendable. We believe that a positive and friendly attitude can make a difference, and we're glad they made your move enjoyable.
Your recommendation means a lot to us. We strive to deliver exceptional service to all our customers, and it's rewarding to hear that we did a great job for you.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We're here to provide continued support and ensure your ongoing satisfaction.
Thank you for choosing Two Men and a Truck. We appreciate your business and the opportunity to be of service.
11/13/2020

Suzanne

5 out of 5 stars
What a team! It was amazing to watch how fast they moved with such precision. They were like Ninjas! I will definitely use Two Men and a Truck again. Thank you.
Response

Dear Suzanne,

Thank you so much for your fantastic review of Two Men and a Truck! We're thrilled to hear that our team left such a positive impression on you with their speed, precision, and ninja-like skills.
Efficiency and precision are qualities we strive for in every move we handle, and we're glad that our team delivered on those expectations for you. We take pride in our professional and dedicated movers who work diligently to ensure a smooth and swift moving experience.
Your kind words and appreciation mean a lot to us. We're honored that you would choose Two Men and a Truck again for your future moving needs. Rest assured, we'll be here to provide you with the same level of exceptional service and care.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and are committed to exceeding your expectations.

Thank you once again for choosing Two Men and a Truck. We look forward to serving you again in the future.

Best regards,
Two Men And A truck Team
11/11/2020

Bertha

5 out of 5 stars
Great team effort and very professional. Couldn’t have asked for better movers and cut my moving time in half. Would highly recommend them to anyone.
Response
Bertha, We're so glad we could help save you time! Thanks for the kind words and recommendation.
11/11/2020

Eren

2 out of 5 stars
This is the second time I have used your company. They first time I was blown away with the two man crew who moved me from a second floor condo, stopped at a house, then moved me to another second floor condo in a short amount of time.
This most recent crew took five hours to move a one bedroom condo downstairs into the truck. They then went to the wrong location but charged for all of this time.
Response
Hello Eren, We’re very sorry to hear about the issues during your recent move. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at (775) 276-5258. Have a great day!
11/10/2020

Antoinette

5 out of 5 stars
Justin and Marcos were amazing! They were on time, even with the snow we had the night before, and they were serious work horses. They were careful but quick and efficient. We will definitely be using this company again with our next move next year.
Response
Antoinette,
Thank you for sharing your outstanding experience with us! We're thrilled to hear that Justin and Marcos provided you with amazing service, even in challenging weather conditions. Their dedication and hard work are truly appreciated.
At Two Men and a Truck, we understand the importance of punctuality and efficiency when it comes to moving. We're glad that Justin and Marcos arrived on time and demonstrated their strong work ethic throughout the process. Taking care of your belongings while ensuring a swift and efficient move is our priority, and we're glad they delivered on that.
We're delighted to hear that you had such a positive experience that you're already planning to use our services for your next move next year. Your trust and loyalty mean a lot to us, and we look forward to providing you with the same excellent service in the future.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction.
Thank you for choosing Two Men and a Truck. We appreciate your business and the opportunity to serve you.
11/10/2020

Angela

5 out of 5 stars
Tyler and Julio were excellent! They were on time, adapted to having a smaller truck than was promised (16ft instead of 20), and they were fast, efficient, and friendly--- both packing and unpacking. Everything arrived in great condition.
11/10/2020

Steve

4 out of 5 stars
The first crew of 4 packers did not do a good job. They only worked 10:30AM to 3:30PM so the next crew that was supposed to come load the truck could not because they had to pack half the house. We were then delayed because we had to wait for packing materials to arrive at the house - two different times. This put us moving in at 7PM at night and one of the moving trucks did not have a light on it
Response
Dear Steve,

Thank you for bringing your experience to our attention. We apologize for the inconveniences and delays you faced during your move. We understand that moving can already be a stressful process, and our goal is to ensure a smooth and efficient transition for our customers.
We apologize for the shortcomings in the packing process by the initial crew. It is not reflective of the quality of service we aim to provide. We will review the situation with our team to address any areas of improvement to prevent similar occurrences in the future.
We're sorry to hear about the delay caused by the packing materials not arriving on time. This is certainly not the experience we strive to deliver, and we understand the frustration it caused. We will investigate what happened to ensure better coordination and timeliness in the future.
Regarding the issue with the moving truck lacking a light, we apologize for the inconvenience. Safety is our top priority, and we understand how crucial it is to have proper lighting during the moving process. We will address this matter with our team to ensure such oversights are avoided in the future.
We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance our services. We strive to deliver exceptional experiences to all our customers, and we regret that we fell short of your expectations in this instance.
If there's anything else we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to us directly. We value your business and would appreciate the opportunity to make things right.

Thank you for your understanding, and we hope to regain your trust in the future.

Best regards,
Two Men And A Truck Team
11/06/2020

Ken

5 out of 5 stars
From the first contact, the team in the office was friendly and outgoing, and promptly returning my calls and providing an estimate. I received the estimate later that day, and a follow up telephone call the day before the move to confirm. The moving crew was early on the day of the move and very efficient. Items were wrapped well and secured properly in the truck. Definitely recommend.