Reviews
John
Thank you for a great moving experience, movers were on time and work efficiently to stay in the time quoted for the move. Will refer to the moving service whenever we can.
Jon
Jon
Response
Hi John,
We are glad to hear that your moving experience was great!
We appreciate your review,
TWO MEN AND A TRUCK
We are glad to hear that your moving experience was great!
We appreciate your review,
TWO MEN AND A TRUCK
Jacque
Our moving team was amazing. Took all the stress out of moving. Our guys were professional and courteous. Could not recommend higher.
Response
Hi Jacque,
We are happy to hear that your moving experience was amazing. We have a dedicated team.
Thank you for the review,
TWO MEN AND A TRUCK
We are happy to hear that your moving experience was amazing. We have a dedicated team.
Thank you for the review,
TWO MEN AND A TRUCK
Stephanie
Julio and Andrew did an amazing job. They were professional, personable, and efficient.
The office staff was very disorganized. We were so unsure of the set up details we called the week before our move to verify that everything was set up correctly. They had 2 different dates listed as pick up times. We had requested a TV box that did not arrive so the unit was wrapped but damaged upon delivery.
The office staff was very disorganized. We were so unsure of the set up details we called the week before our move to verify that everything was set up correctly. They had 2 different dates listed as pick up times. We had requested a TV box that did not arrive so the unit was wrapped but damaged upon delivery.
Response
Stephanie,
Thank you for taking the time to share your feedback with us. We're glad to hear that Julio and Andrew did an amazing job during your move, displaying professionalism, personability, and efficiency.
However, we apologize for the disorganization you experienced with our office staff. We understand the importance of clear communication and accurate scheduling, and we're sorry for any confusion or inconvenience caused by the conflicting pickup time dates listed.
Regarding the TV box, we apologize for the oversight in not providing it as requested. We understand the importance of proper packaging to ensure the safety of your belongings during transport. We apologize for any damage that occurred as a result.
We appreciate your feedback as it helps us identify areas for improvement. We will take your comments into consideration and work on addressing any organizational issues within our office staff to provide a more seamless experience for our customers.
If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us. We value your satisfaction and want to make things right.
Thank you for choosing our services and for bringing these issues to our attention. We hope to have the opportunity to serve you again in the future and provide a better experience.
Thank you for taking the time to share your feedback with us. We're glad to hear that Julio and Andrew did an amazing job during your move, displaying professionalism, personability, and efficiency.
However, we apologize for the disorganization you experienced with our office staff. We understand the importance of clear communication and accurate scheduling, and we're sorry for any confusion or inconvenience caused by the conflicting pickup time dates listed.
Regarding the TV box, we apologize for the oversight in not providing it as requested. We understand the importance of proper packaging to ensure the safety of your belongings during transport. We apologize for any damage that occurred as a result.
We appreciate your feedback as it helps us identify areas for improvement. We will take your comments into consideration and work on addressing any organizational issues within our office staff to provide a more seamless experience for our customers.
If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us. We value your satisfaction and want to make things right.
Thank you for choosing our services and for bringing these issues to our attention. We hope to have the opportunity to serve you again in the future and provide a better experience.
Lisa
The three men who came to move us were absolutely impeccable. They were so efficient, quick, and friendly! They surpassed our expectations in every way. Honestly since this is an hourly gig, we kind of expected them to take their sweet time. However, they did not waste a single moment while simultaneously taking excellent care of every single piece. 10/10 would recommend!
Response
Hi Lisa,
Our moving crew works hard every day to put a smile on each customer. We are so amazed by their strength and endurance. It's incredible how fast they are! Its even crazier how they manage to protect the furniture!
We appreciate your feedback,
TWO MEN AND A TRUCK
Our moving crew works hard every day to put a smile on each customer. We are so amazed by their strength and endurance. It's incredible how fast they are! Its even crazier how they manage to protect the furniture!
We appreciate your feedback,
TWO MEN AND A TRUCK
Mitchell
Moving team was fantastic and they did an amazing job. They were finished moving everything in a short amount of time and it was all stress free. I cannot recommend them enough!
Response
Hi Mitchell,
We are extremely lucky to have such a caring, loving, and considerate moving crew. They are always aiming for a strong and stress free delivery.
We appreciate you,
TWO MEN AND A TRUCK
We are extremely lucky to have such a caring, loving, and considerate moving crew. They are always aiming for a strong and stress free delivery.
We appreciate you,
TWO MEN AND A TRUCK
Cheryl
We had Daniel, Solomon and Dominic move furniture from your facility to our storage unit 06-06-22.
They were fantastic. They all deserve Awards Your Reno office has the best associates ever, in the offices and your movers. I will be calling as soon as I get room to move things out of storage.
They were fantastic. They all deserve Awards Your Reno office has the best associates ever, in the offices and your movers. I will be calling as soon as I get room to move things out of storage.
Response
Hi Cheryl,
Daniel, Solomon and Dominic are amazing. They work hard to deliver an amazing moving experience. Don't forget to ask about our discount! Thank you for the review.
We appreciate you,
TWO MEN AND A TRUCK
Daniel, Solomon and Dominic are amazing. They work hard to deliver an amazing moving experience. Don't forget to ask about our discount! Thank you for the review.
We appreciate you,
TWO MEN AND A TRUCK
Ginger
The moving team arrived on time and were very efficient, and polite. They carefully wrapped and secured our big furniture for the across town trip the new house, then unloaded, unwrapped and placed everything where directed. Wyatt and Zack worked so hard but made the job look easy! Would definately recommend and use Two Men and a Truck again.
Response
Hi Ginger,
Wrapping and securing the furniture is key to a great delivery. The moving crews are amazing. Wyatt and Zack are hard workers and care about each customer. Thank you for your review. We highly appreciate it.
Thank you,
TWO MEN AND A TRUCK
Wrapping and securing the furniture is key to a great delivery. The moving crews are amazing. Wyatt and Zack are hard workers and care about each customer. Thank you for your review. We highly appreciate it.
Thank you,
TWO MEN AND A TRUCK
Samantha
My moving team was super friendly and moved all of my stuff pretty fast. Shout out to Frank L., Craig C., and Lance who took really great care of my moving needs.
Response
Hi Samantha,
Its amazing how fast the crew works! They make it look so easy. We love our crew. They work hard everyday to make sure every customer is stress free. We appreciate your review. Your feedback helps us learn and grow.
Thank you,
TWO MEN AND A TRUCK
Its amazing how fast the crew works! They make it look so easy. We love our crew. They work hard everyday to make sure every customer is stress free. We appreciate your review. Your feedback helps us learn and grow.
Thank you,
TWO MEN AND A TRUCK
Molly
Everything about our experience was great, the office staff and moving team were great at communicating and answering questions and were very accommodating! Price was great too!
Response
Hi Molly,
We definitely are lucky to have such a great team. They work hard to make each moving experience stress free. We appreciate your feedback.
Thank you,
TWO MEN AND A TRUCK
We definitely are lucky to have such a great team. They work hard to make each moving experience stress free. We appreciate your feedback.
Thank you,
TWO MEN AND A TRUCK
James
Cody, Dajon, and Sarah got everything packed and delivered in good time and in the condition it left my house in Truckee. They did a very good job.
Response
Hi James,
Cody, Dajon and Sarah are amazing. We are so lucky to have them on our team. They are determined in making each moving experience a great one. We value your feedback.
Thank you,
TWO MEN AND A TRUCK
Cody, Dajon and Sarah are amazing. We are so lucky to have them on our team. They are determined in making each moving experience a great one. We value your feedback.
Thank you,
TWO MEN AND A TRUCK
