Reviews

07/11/2023

Richard

5 out of 5 stars
Team was pleasant to work with and worked very hard.
Response
Hi Richard - It was great working with you as well. Thank you so much for the 5-star review!
07/05/2023

Paul

5 out of 5 stars
Your team did such a great job. The office team was courtesy and easy to work with. They answer the phone which is personal service that you don't get these days. The team confirmed multiple times throughout the process, arrived on time, worked hard (didn't take breaks), were polite but not distracted by chatting and were careful with my belongings. I couldn't ask for better service. Thank you!
Response
Paul,
Thank you so much for taking the time to share your wonderful review! We're absolutely thrilled to hear that our team delivered such an exceptional service experience for you. Your kind words truly mean the world to us.
We take great pride in providing courteous and personalized service to our valued customers, and we're delighted that you appreciated our team's dedication. Answering the phone promptly and being attentive to your needs is something we consider essential in creating a positive and memorable experience. We believe in going the extra mile to ensure our customers feel heard and valued throughout the entire moving process.
Confirmation plays a crucial role in maintaining clear communication, and we're glad to know that our team kept you updated at various stages. Punctuality and diligence are traits we hold in high regard, and we're thrilled that our team's promptness and hard work resonated with you. Your belongings' safety is a top priority for us, and we're glad to hear that our team handled everything with utmost care.
At Two Men And A Truck, we strive to maintain a balance between professionalism and friendliness, ensuring that our customers feel comfortable and at ease while we work. It's heartening to hear that our team was both polite and focused on the task at hand, without being distracted by unnecessary chatter.
We are genuinely grateful for your trust in our services and your kind words of appreciation. Your satisfaction is our ultimate reward, and we will continue to strive for excellence in delivering exceptional service experiences to all our customers.

Thank you once again for your feedback and for choosing our team for your needs. Should you require any assistance in the future, please don't hesitate to reach out. We'll be more than happy to serve you again.
Best regards,
Two Men And A Truck Team
07/05/2023

Paige

5 out of 5 stars
My moving team was the best team I have ever had. They were completely awesome!
Response
Paige,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your moving team exceeded your expectations and provided you with an awesome moving experience.
At our company, we strive to ensure that our customers receive top-notch service, and it's always gratifying to know that we've achieved that goal. We take pride in assembling skilled and dedicated moving teams who are committed to delivering exceptional service and making the moving process as smooth and stress-free as possible.
Your kind words serve as a great source of motivation for our team members. We will make sure to pass along your feedback to them, as they will be delighted to hear that their hard work and dedication made a positive impact on your move.
We truly appreciate your trust in our services and for choosing us for your moving needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and providing you with the same level of excellence that you experienced with us.
06/29/2023

Anthony

5 out of 5 stars
Andrew and his team were great. They moved very fast and efficiently during the move but still we’re careful not to damage anything. It was very refreshing to see people not draw out a job so more hours could be billed. I would definitely recommend your company and Andrew and his team to anyone in the future.
Response
Anthony,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Andrew and his team provided you with excellent service during your move. Our goal is always to ensure a seamless and efficient moving process while taking utmost care of our customers' belongings, and we're delighted to know that we achieved that for you.
At our company, we value honesty, professionalism, and customer satisfaction, so it's wonderful to hear that you appreciated the team's fast and efficient approach without compromising on the safety of your items. We understand that moving can be a stressful time, and we strive to make the process as smooth and worry-free as possible.
Your kind words about our team's integrity and commitment to avoiding unnecessary billing are greatly appreciated. We firmly believe in transparent and fair practices, and we're glad that it resonated with you. We aim to build trust with our customers by providing exceptional service that exceeds expectations.
Thank you for recommending our company and specifically mentioning Andrew and his team. We take great pride in our dedicated and skilled professionals, and we're glad that they made a positive impression on you. Rest assured, we will share your feedback with them, as it serves as a testament to their hard work and dedication.
Once again, thank you for choosing our company for your moving needs. Should you or anyone you know require our services in the future, we would be more than happy to assist. We appreciate your support and wish you all the best in your new home!
06/27/2023

Celia

5 out of 5 stars
The moving team was so incredibly flexible during a time of chaos for me! There were several unexpected bumps during our moving process that they handled seamlessly, which helped ease my anxious mind. They took extreme care with my furniture and valuables and were incredibly efficient. I cannot recommend them enough!
Response
Hi Celia! It is so good to hear you were happy with your moving team. Thank you for 5 Stars!
06/24/2023

Laurie

4 out of 5 stars
I am very satisfied with my move. The office staff was very helpful and the moving team was knowledgable, quick, and careful. I used them a year and a half ago to move and was happy then and I feel the same satisfaction on this move. I will use them again.
Response
Thank you, Laurie for your review! It has been a pleasure to work with you both times you've used us and look forward to working with you again someday should you need some more moving help!
06/21/2023

John

5 out of 5 stars
Arianna was very helpful and professional from start to finish. Everyone in the office made me feel like I was their only customer. Several issues came up during the move, and these people resolved every one better than hoped for. If every office is run the way Reno is, this company will continue to grow. GREAT experience!!!
Response
Thank you, John, for five stars! Our goal is to make your move as easy on you as possible, and although we do run into hiccups sometimes, we are so happy to hear that we were able to assess the issues and find solutions that work for you. We truly appreciate you and your patience and understanding.
06/21/2023

Mike

5 out of 5 stars
The guys were professional and busted ass very happy with the team, Andrew, Seth and Michael.
Response
Mike, thank you so much for your review. Andrew, Seth, and Michael are such valuable additions to our team, and we commend them endlessly for the work they do. We are so glad to hear that the move went well.
06/20/2023

Mark

5 out of 5 stars
Very pleased with the service
The end customer was difficult to work with but ended up working out
Definitely would recommend and use again
Response
Hi Mark - thanks for taking the time to leave us a 5-star review, you were great to work with. We're happy to help any time you need us!
06/15/2023

Susan

5 out of 5 stars
Roman and Matthew were exceptional! So professional, courteous, no wasted movement, and checked with us every step of the way. We were moving my 93 year old father from his home to ours, and both young men were incredibly kind and patient with him. I cannot express how pleased I was with the service. Thank you!
Response
Susan,
Thank you so much for the compliments on Roman and Matt. They really are such a valuable addition to our team. We are so happy to have been able to make this move as easy as possible for you!